Novotel Toronto Centre

3.5 star property
3.5-star hotel near Hockey Hall of Fame

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Photo gallery for Novotel Toronto Centre

Superior Room, 2 Queen Beds
Property preview
Reception
Front of property - evening/night
Daily buffet breakfast (CAD 37.61 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

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45 The Esplanade, Toronto, ON, M5E1W2
  • Place, Scotiabank Arena
    ‪8 min walk‬
  • Place, Rogers Centre
    ‪16 min walk‬
  • Place, CN Tower
    ‪16 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬

Room options

Executive Room, 1 King Bed

8.4 out of 10
Very good
(13 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(282 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Executive)

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(143 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (ADA)

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Toronto

Downtown Toronto stay.Within a 10-minute walk of this Downtown Toronto hotel, you'll find Hockey Hall of Fame and Scotiabank Arena. CF Toronto Eaton Centre and Ripley's Aquarium of Canada are also within 2 miles (3 km).

What's nearby

  • Scotiabank Arena - 8 min walk - 0.7 km
  • CF Toronto Eaton Centre - 11 min walk - 1.0 km
  • Rogers Centre - 16 min walk - 1.4 km
  • Ripley's Aquarium of Canada - 16 min walk - 1.4 km
  • CN Tower - 16 min walk - 1.4 km

Getting around

  • King St East at Church St West Side Stop - 6 min walk
  • Union Station - 8 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 32 min drive

Restaurants

  • ‪The Keg Steakhouse + Bar - ‬2 min walk
  • ‪The Old Spaghetti Factory - ‬2 min walk
  • ‪Cafe Landwer - ‬3 min walk
  • ‪C'est What - ‬3 min walk
  • ‪Goose Island Brewhouse - ‬1 min walk

About this property

Novotel Toronto Centre

3.5-star hotel near Hockey Hall of Fame
As a guest of Novotel Toronto Centre, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2486 square feet (231 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Novotel Toronto Centre. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

  • 262 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 2486 sq ft of conference space
  • 231 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Toronto Centre offers 262 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Similar properties

Property amenities

Family friendly

  • Children's games
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 37.61 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 37.61 per person
  • Self parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Reviews

Novotel Toronto Centre Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 3393 out of 4698 reviews
Rating 8 - Good. 971 out of 4698 reviews
Rating 6 - Okay. 218 out of 4698 reviews
Rating 4 - Poor. 65 out of 4698 reviews
Rating 2 - Terrible. 51 out of 4698 reviews

Reviews

10/10 Excellent

Karen, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No pool
Stayed 3 nights in Jun 2025

10/10 Excellent

Bryan

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Unfriendly & uncomfortable

The staff are unfriendly and the bed is quite uncomfortable. It felt like a lightly padded spring mattress. I wouldn’t go back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff has impeccable Customer service skills, they went out of their way to make sure we were having a good stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 4 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It was so clean and beautiful, gym and pool were top notch
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Great place to stay. Easy walk to the Sports
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here every time I visit Toronto.
Stayed 2 nights in Jul 2025

6/10 Okay

SHIGERU

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

JACINTHE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Stayed 2 nights in Jul 2025

10/10 Excellent

Farzi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved out stay at Novotel, great location, clean rooms, helpful staff, and a good price. Definitely will choose it again.
Stayed 1 night in Jun 2025

8/10 Good

Malati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not included
Stayed 4 nights in Jul 2025

10/10 Excellent

Charles

Stayed 7 nights in Jul 2025

10/10 Excellent

Martin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location. Staff were excellent
Stayed 5 nights in Jul 2025

10/10 Excellent

Gerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in from Winnipeg to attend a concert, it was well priced and well positioned for our needs! it was great overall
Stayed 2 nights in Jul 2025

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Union Station
Stayed 1 night in Jul 2025

10/10 Excellent

Zemzem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had arrived like over 10 hours before check in because my flight had changed last minute and I’m just a solo traveller and normally they wouldn’t let people stay in the lobby overnight but because it was like 2am and I couldn’t really go anywhere else they let me stay in the lobby for a couple hours then upgraded me to a suite after waiting patiently and quietly:))) that was my second stay there and I will be staying again!! Thanks again:)
Stayed 2 nights in Jun 2025

10/10 Excellent

james

Stayed 1 night in Jun 2025

10/10 Excellent

Jane m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property walking distance to Union Station , the Metro Convention Centre and lots of restaurants. The hotel was nicely renovated and restaurant has great food and drinks!
Stayed 3 nights in Jul 2025

8/10 Good

Christopher Allen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 3 nights in Jul 2025

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel , great service from everyone we dealt with , the only issue we had was that we were only provided with 3 bath towels daily when there were 4 of us in a room which we had to go to reception everyday to collect the extra towel , I would have thought this issue would be addressed after the first time , we stayed here 4 days but wasn’t not sorted , other than that is great
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I had an excellent stay at Novotel! The staff were extremely friendly and helpful, and the location was ideal! The room was super clean, and incredibly quiet, we would absolutely rebook when we're in town again! Thank you!
Stayed 4 nights in Jul 2025

2/10 Terrible

Jake

Check in on prepaid room and no room available. Insane
Stayed 1 night in Jul 2025