"We spend the long weekend in Toronto for a family reunion and this hotel fit our budget and location. We took advantage of the fitness center and the ... " More

By a verified traveller on Tue 29 May 2018

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Hotel Description

Family-friendly 3.5-star hotel near Ripley's Aquarium of Canada

Heart of Toronto

Within a 10-minute walk of this Downtown Toronto hotel, you'll find Yonge-Dundas Square and Toronto Eaton Centre. Also, Toronto City Hall is within half a mile (1 km) and Art Gallery of Ontario is within 2 miles (3 km).

Onsite dining, 2 indoor pools

This smoke-free hotel features 2 restaurants, 2 indoor pools, and a spa tub. Bring the family and enjoy the children's club, children's pool, and kid-friendly dining. Enjoy the fitness center and perks like free WiFi.

Free Internet, comfy beds

The 1590 guestrooms offer free WiFi and free wired Internet, pillowtop beds, and satellite TV. Other amenities include room service, coffee/tea makers, and free newspapers.

Chelsea,1 Queen Bed (EQ1)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
C$166 per night

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Chelsea, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chelsea,1 Queen Bed, Accessible (DQ1S)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chelsea Hotel, Toronto ratings based on 164 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chelsea Hotel, Toronto

Everyone (37) Couples (3) Family (2)
3 out of 5
This was not our first time staying at the Chelsea. It wasn’t my 1st pick for hotels but it was walking distance to dinner & show. Rooms are just okay. No mini fridge for drinks or leftovers from dinner. Ice maker on 4th floor didn’t work so had to go up or down a floor to get ice. Smell of pot in the hallway was a turn off.

Posted by on 14 Apr. 2019

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4 out of 5

Posted by on 6 Apr. 2019

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4 out of 5
The bed was comfortable. Good location for walking to restaurants.

Posted by on 26 Mar. 2019

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2 out of 5
This is our favorite Hotel to stay in downtown Toronto usually. Our last stay was anything but fantastic. The room appeared to be clean but the duvet was stained in many spots between the sheets, the bathroom tile was moldy, and to top it off the bathtub leaked all over the floor and in to the room. The leak obviously has been an ongoing issues, as we were putting towels down to soak up the water we noticed the baseboards behind the carpet was rotte. We informed the hotel they offered to move us but we unfortunately count not( one of the members of our party got very sick and moving to another room wasent in the cards). I know we willl stay here again but just not sure if it will be one of the next few times we travel to Toronto.

Posted by on 11 Feb. 2019

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4 out of 5
Central to theatre and many venues that I want to attend.

Posted by on 25 Jan. 2019

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3 out of 5
loved this location and staff was extremely gracious and helpful, from the valet to the concierge to the check-in staff. Many kudos to management for this! Our room was better than ok in terms of amenities, but the heat didn't work, nor did the bathroom heater. We didn't complain because it was only one night and not that cold. But we'd stay there again because of the location and price.

Posted by on 14 Jan. 2019

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5 out of 5
The hotel is in a great location. The staff is outstanding. The pool and gym area are well maintained. It would be a good addition to include a mini fridge and a microwave.

Posted by on 4 Jan. 2019

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4 out of 5

Posted by on 31 Dec. 2018

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4 out of 5
The hotel was huge. I like the playroom, and the heated pool. The hotel is close to the mall and restaurants. Hotel staff are helpful and friendly. The room structure is kinda old but ok.

Posted by , from San Diego CA on 3 Dec. 2018

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1 out of 5
This has to be the loudest room I have ever stayed in. The city noises were very loud and a concert several blocks down the road sounded like it was next door and we needed to turn up the TV just to hear it. Also, although there are several banks of elevators and many express to upper floors, on approximately two out of a bank of six elevators for our floor were working making it next to impossible to get on, especially during high traffic times. I will not stay here again.

Posted by on 5 Sep. 2018

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About the Chelsea Hotel, Toronto

Location 33 Gerrard St W, Toronto, ON M5G1Z4

Property Features

Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. There are 15 meeting rooms available. A children's pool, a rooftop terrace, and tour/ticket assistance are also featured at the family-friendly Chelsea Hotel, Toronto. For a fee, parking is available. For a fee, the property may offer extended parking privileges after check-out. This 3.5-star Toronto hotel is smoke free.

  • 1590 guestrooms or units
  • 27 levels
  • 2 buildings
  • 2 dining venues
  • 5200 sq ft of conference space
  • Built in 1975
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (28.5 km / 17.7 mi)
  • Train station: Toronto Union Station (2.2 km / 1.4 mi)
  • Metro station: College Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Chelsea Hotel, Toronto offers 1590 air-conditioned accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11:30 AM.

Chelsea Hotel, Toronto has 2 restaurants serving breakfast, lunch, and dinner.

The Market Garden - This restaurant serves brunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

TBar - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

At the hotel's Deck 27 Health Club, guests can work out on a wide array of cardio and weight-training equipment while enjoying panoramic city views. The club also includes an outdoor sundeck, saunas, and locker rooms with showers and towels. An indoor pool and spa tub are also on the 27th floor. Guests must be at least 19 years old to use the health club and pool.

The 2nd floor Family Fun Zone features an all-ages indoor pool with a 4-story corkscrew waterslide (open daily in the summer and Friday through Sunday year-round).

The recreational activities listed below are available on site or nearby; fees may apply.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This hotel will enact the following policy for stay dates of August 2-4, 2019 and December 31, 2019: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands and guests per room. A wristband is required for room access after 9 PM.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per stay.
  • Cribs (infant beds) are not available.

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Weight limit: 50 lb

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • No cribs (infant beds) available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 26 for adults, CAD 10 and CAD 16 for children (approximately)
  • Self parking fee: CAD 36.00 per night (in/out privileges)
  • Valet parking fee: CAD 46.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Rollaway bed fee: CAD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chelsea Hotel Toronto
  • Chelsea Toronto
  • Delta Chelsea Toronto
  • Delta Chelsea Hotel Toronto
  • Eaton Chelsea

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.