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Chelsea Hotel, Toronto

3.5-star property
33 Gerrard St W, Toronto, ON 1-855-887-0424
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3.8 out of 5
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See all 197 Travelocity Reviews

"Location is great, clean hotel, my son and I loved the pool, hot tube and sauna. Overall we were very happy with the hotel. " More

By a verified traveller on Mon 01 Jun 2020

Points Of Interest

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Hotel Description

Family-friendly 3.5-star hotel near Ripley's Aquarium of Canada

Heart of Toronto

Within a 10-minute walk of this Downtown Toronto hotel, you'll find Yonge-Dundas Square and Toronto Eaton Centre. Also, Toronto City Hall is within half a mile (1 km) and Art Gallery of Ontario is within 2 miles (3 km).

Onsite dining, 2 indoor pools

This hotel features 2 restaurants, 2 indoor pools, and a spa tub. Bring the family and enjoy the free kid's club, children's pool, and arcade/game room. Enjoy the fitness center and perks like free WiFi.

Free Internet, comfy beds

The 1590 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and pillowtop beds. Other amenities include room service, coffee/tea makers, and hair dryers.

Chelsea Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$165* Per night/room 9 Jul. - 10 Jul.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Chelsea Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Chelsea Hotel, Toronto ratings based on 197 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chelsea Hotel, Toronto

Everyone (52) Couples (11) Family (9)
5 out of 5
The room was really cleaned really nice , loved the pool plus de slide and the spa . Since the hotel is in downtown Toronto we we’re close to everything that was pretty cool to. The staff was really nice , had good service. Would definitely go back.

Posted by on 24 Feb. 2020

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5 out of 5
The kids zone and pool were a great touch. Also, our kids get to have a special check in in their own line as well. They really cater to families.

Posted by on 16 Feb. 2020

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5 out of 5
Close to everything I need in the downtown area. I’m close to the theatre the mall and the all the shops town town

Posted by on 15 Dec. 2019

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4 out of 5

Posted by on 26 Oct. 2019

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4 out of 5
Location is great, clean hotel, my son and I loved the pool, hot tube and sauna. Overall we were very happy with the hotel.

Posted by , from Long Island on 1 Jun. 2020

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5 out of 5

Posted by on 7 Dec. 2019

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4 out of 5

Posted by on 10 Nov. 2019

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4 out of 5

Posted by on 10 Nov. 2019

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5 out of 5
Great location with all amenities , attention from any personnel was excellent

Posted by on 15 Oct. 2019

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4 out of 5
The carpets in the room and hallways need shampooing. The room had a musty smell. The fitted sheets didn’t fit the beds properly. I have stayed at this hotel five years ago and floors were much cleaner. Had a better experience hence my return. Unsure if I’ll go back there.

Posted by on 12 Oct. 2019

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About the Chelsea Hotel, Toronto

Location 33 Gerrard St W, Toronto, ON M5G1Z4

Property Features

Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 5200 square feet (483 square meters) and includes conference space. A children's pool, a rooftop terrace, and a complimentary children's club are also featured at the family-friendly Chelsea Hotel, Toronto. For a fee, parking is available. For a fee, the property may offer extended parking privileges after check-out. This 3.5-star Toronto hotel is smoke free.

  • 1590 guestrooms or units
  • 27 levels
  • 2 buildings
  • 2 dining venues
  • 5200 sq ft of conference space
  • 483 sq m of conference space
  • Built in 1975
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (28.7 km / 17.8 mi)
  • Train station: Union Station (1.9 km / 1.2 mi)
  • Metro station: College Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11:30 AM.

Chelsea Hotel, Toronto has 2 restaurants serving breakfast, lunch, and dinner.

The Market Garden - This restaurant serves brunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

TBar - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This hotel will enact the following policy for stay dates of July 31-August 2, 2020 and December 31, 2020: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands and guests per room. A wristband is required for room access after 9 PM

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No cribs (infant beds) available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 27.50 for adults, CAD 10 and CAD 16.50 for children (approximately)
  • Self parking fee: CAD 36.00 per night (in/out privileges)
  • Valet parking fee: CAD 46.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chelsea Eaton
  • Eaton Chelsea
  • Eaton Chelsea Hotel
  • Eaton Chelsea Hotel Toronto
  • Eaton Chelsea Toronto
  • Chelsea Hotel Toronto
  • Chelsea Toronto
  • Delta Chelsea Toronto
  • Delta Chelsea Hotel Toronto
  • Chelsea Hotel, Toronto Hotel
  • Chelsea Hotel, Toronto Toronto
  • Chelsea Hotel, Toronto Hotel Toronto

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.