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Chelsea Hotel, Toronto

4.0 star property
Family-friendly 4-star hotel near Hockey Hall of Fame

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Photo gallery for Chelsea Hotel, Toronto

Lobby
Property video
Sundeck
2 indoor pools, sun loungers
2 restaurants, breakfast, lunch, dinner served; Indian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
33 Gerrard St W, Toronto, ON, M5G1Z4
  • Place, Downtown Yonge
    ‪2 min walk‬
  • Place, Yonge-Dundas Square
    ‪5 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Chelsea)

Standard Room, 2 Double Beds (Chelsea)

Standard Room, 2 Double Beds (Chelsea)

8.2 out of 10
Very good
(628 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Chelsea)

Room, 1 King Bed (Chelsea)

Room, 1 King Bed (Chelsea)

8.4 out of 10
Very good
(210 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Chelsea)

Standard Room, 1 Queen Bed (Chelsea)

Standard Room, 1 Queen Bed (Chelsea)

8.2 out of 10
Very good
(575 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette

8.0 out of 10
Very good
(77 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(141 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

8.2 out of 10
Very good
(152 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Exterior

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  • Free WiFi
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About the area

Toronto

Central Toronto getaway .Within a 10-minute walk of this Downtown Toronto hotel, you'll find Yonge-Dundas Square and CF Toronto Eaton Centre. Art Gallery of Ontario and Hockey Hall of Fame are also within 2 miles (3 km).

What's nearby

  • Downtown Yonge - 2 min walk - 0.2 km
  • Ryerson University - 2 min walk - 0.2 km
  • Yonge-Dundas Square - 5 min walk - 0.5 km
  • CF Toronto Eaton Centre - 6 min walk - 0.6 km
  • Art Gallery of Ontario - 11 min walk - 1.0 km

Getting around

  • College Station - 5 min walk
  • Union Station - 8 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Hailed Coffee - ‬3 min walk
  • ‪Bar+ Karaoke Lounge - ‬2 min walk
  • ‪Elm Street Lounge - ‬4 min walk
  • ‪Thai On Yonge - ‬2 min walk

About this property

Chelsea Hotel, Toronto

Family-friendly 4-star hotel near Hockey Hall of Fame
Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, a waterslide, a hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

15 meeting rooms and limo/town car service are available. Event space at this hotel measures 24000 square feet (2230 square meters) and includes conference space. A children's pool, a fitness center, and a rooftop terrace are also featured at the family-friendly Chelsea Hotel, Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

  • 1590 guestrooms or units
  • 27 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 1975
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (CAD 39 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 27 to 33 for adults and CAD 8 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Sauna
  • Shopping
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The underground parking entrance is located on the South side of Gerrard street between Yonge St and Bay St. The hotel underground parking garage has a maximum height restriction of 5 feet, 6 inches in certain areas and cannot accommodate oversized passenger vehicles.
The Family Fun Zone on the 2nd floor, including the swimming pool and waterslide, Teen Lounge, Kid Center, saunas, and self-service laundry facilities, is closed for renovations until the end of January 2026. During this time, the Kid Centre has been relocated to the Club Lounge (27th floor), available Sunday-Thursday from 9 AM-5 PM, and Friday-Saturday from 9 AM-9 PM (closed daily from noon to 1 PM). The pool on the 27th floor is open to all guests from 6 AM-11 PM.
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Renovations and closures

The property will be renovating from October 12 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Sauna

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 8 to 16 for children
  • Covered self parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Chelsea Hotel, Toronto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 6674 out of 13470 reviews
Rating 8 - Good. 3790 out of 13470 reviews
Rating 6 - Okay. 1818 out of 13470 reviews
Rating 4 - Poor. 715 out of 13470 reviews
Rating 2 - Terrible. 473 out of 13470 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great value for an upscale room with nice staff and a central downtown location.
Stayed 1 night in Dec 2025

10/10 Excellent

Robera Mitiku

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Oct 2025

8/10 Good

Christina, San Juan Capistrano

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great spot central to lots of things to do!
Stayed 1 night in Sep 2025

8/10 Good

Mark

Stayed 2 nights in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Katie

Stayed 1 night in Sep 2025

10/10 Excellent

Andrew R, St.John's

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every year we come to Toronto for a week to get away from our family business and relax for a change. Every year we stay at the Chelsea. We've never had a complaint. If I really really had to find one, the A/C wasn't as strong in our room this year as past years but it was still totally serviceable. We just like it super cold at night. The staff is fantastic, the restaurant is nice if you don't want to go out or just want a drink. Most everything is within walking distance and whatever isn't that's why Uber exists.
Stayed 5 nights in Sep 2025

8/10 Good

Deborah

Travelled with partner
Liked: Amenities, property conditions & facilities
Lovely hotel. Short Walk to the underground or buses, streetcars and very easy to get around. Disappointed that the hotel bar wasn’t open but you could have a drink in the restaurant. We had a lovey meal in there and they catered for my coeliac disease and the need for gluten free food very well. Tho there wasn’t a choice for dessert. The snack bar has no gluten free options… we didn’t try the market restaurant so not sure about that. The room was good only complaint was our mattress was at the end of its life and has a defined dip each side. Otherwise very comfortable. Would stay again. Recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

Muhammad Mohsin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located.
Stayed 2 nights in Sep 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Ava

Travelled with partner
Liked: Cleanliness
walking distance from almost any thing, big hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

DIANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, but the fan was very loud!
Stayed 1 night in Sep 2025

10/10 Excellent

Pat

Liked: Amenities
Great
Stayed 3 nights in May 2025

8/10 Good

Art

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

cathy, Howley

Stayed 2 nights in Sep 2025

10/10 Excellent

Kayla

Stayed 1 night in Sep 2025

6/10 Okay

Janet

Stayed 1 night in Sep 2025

10/10 Excellent

Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2025

6/10 Okay

Patrick

Liked: Staff & service, property conditions & facilities
The property was great but in our room the mirrors were splattered with god knows what in both the bath and in the sleeping area. Otherwise it’s in a perfect location
Stayed 1 night in Sep 2025

10/10 Excellent

Bernard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and the staff is super friendly.
Stayed 1 night in Sep 2025

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bit tired

Great location but this hotel needs a lot of tlc and for the price I think we could have done better. Flickering lights in the bathroom. A shower head that leaked. The room was tired as were the halls and general decor. Paper cups and instant coffee. Overall meh and certainly not worth the price.
Stayed 3 nights in Sep 2025

10/10 Excellent

Deborah

Stayed 1 night in Sep 2025

4/10 Poor

Tamara

Travelled with family
Disliked: Property conditions & facilities
I didn’t find this property anything spectacular. The self check in didn’t work when we arrived.. the keys weren’t working so I needed to wait to get into our room.. thankfully the gentleman did come pretty fast. Our fan in the room stopped working at 11:00 and maintenance had to come ..Bathrooms are dated and look old. Breakfast buffet was costly but ok. For the price of the room I expected more. One of the front staff wasn’t very welcoming when I mentioned I left my ID in the self check in. She was very rude and I was pretty worried about misplacing my ID. I wouldn’t stay here again. I’ll go back to either the intercontinental or West Harbour.
Stayed 1 night in Aug 2025