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Chelsea Hotel, Toronto

4.0 star property
Family-friendly 4-star hotel near Hockey Hall of Fame

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Chelsea Hotel, Toronto

Lobby
2 indoor pools, sun loungers
Exterior
Executive Room, 1 King Bed
2 restaurants, breakfast, lunch, dinner served; Indian cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool

Explore the area

Map
33 Gerrard St W, Toronto, ON, M5G1Z4
  • Downtown Yonge
    1 min walk
  • The Hospital for Sick Children
    4 min walk
  • Yonge-Dundas Square
    5 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    16 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Kitchenette

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Double Room

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Chelsea)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Chelsea)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Chelsea)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Interior entrance
Cambridge Suites Toronto
Free WiFi
Air conditioning
Laundry
Parking available
4.6 out of 5, Wonderful, (7001)
The price is CA $499
per night
CA $598 total
includes taxes & fees
5 Nov - 6 Nov
Cambridge Suites Toronto

About the area

Toronto

Central Toronto getaway .Within a 10-minute walk of this Downtown Toronto hotel, you'll find Yonge-Dundas Square and CF Toronto Eaton Centre. Art Gallery of Ontario and Hockey Hall of Fame are also within 2 miles (3 km).

What's nearby

  • Yonge-Dundas Square - 5 min walk
  • CF Toronto Eaton Centre - 6 min walk
  • Scotiabank Arena - 3 min drive
  • CN Tower - 4 min drive
  • Rogers Centre - 4 min drive

Getting around

  • College Station - 5 min walk
  • Union Station - 8 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 16 min drive

Restaurants

  • ‪Aura Sushi - ‬1 min walk
  • ‪Thai on Yonge - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Congee Queen 皇后名粥 - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Chelsea Hotel, Toronto

Family-friendly 4-star hotel near Hockey Hall of Fame
Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 5199 square feet (483 square meters) and includes conference space. A children's pool, a rooftop terrace, and a complimentary children's club are also featured at the family-friendly Chelsea Hotel, Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

  • 1590 guestrooms or units
  • 27 levels
  • 2 buildings
  • 2 dining venues
  • 5199 sq ft of conference space
  • 483 sq m of conference space
  • Built in 1975
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 8 to 16 for children
  • Covered self parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Chelsea Hotel, Toronto Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3949 out of 9431 reviews" "
Rating 8 - Good. 2819 out of 9431 reviews" "
Rating 6 - Okay. 1511 out of 9431 reviews" "
Rating 4 - Poor. 719 out of 9431 reviews" "
Rating 2 - Terrible. 433 out of 9431 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction
Stayed 4 nights in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints other than the loud people at 3am but that’s hotel stays these days. The staff etc was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Holly, TERRE HAUTE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotrl in the heart of everything
Stayed 4 nights in Aug 2024

6/10 Okay

Jacqueline

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Sal

Stayed 1 night in May 2024

10/10 Excellent

Rumit

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

8/10 Good

Makenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, super long line up for checking in however. I stay in Toronto very frequently and haven’t experienced such a wait time. I think there should be a priority line for those who already have a reservation. Overall was a great stay and was upgraded for free which was very nice. Easy walking distance and super close to Eaton Centre which is bonus. Pool was really cold but thankful they had a hot tub. Thanks staff who made it easy.
Stayed 2 nights in Jul 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Super friendly, accommodating staff! Located in a perfect part of Toronto, can walk to lots of things, also easy to catch an Uber and Lyft from. Tour buses pick up from here too if you take a tour, like Niagara Falls tour! Reason I say 4/5 stars instead of 5 is because I think the bathroom/shower could use some updating. Rest of the room was perfect!! Will for sure come back here again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Heidi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in the service rep noted that we were staying for 5 nights and offered to have a mini fridge delivered to our room for convenience! It was so thoughtful of her as we were travelling with our 4 year old and helped be able to have snacks on hand. Very much appreciated!
Stayed 5 nights in Jul 2024

2/10 Terrible

Ben

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL
They did not even let us check in, stay was awful rude staff
Stayed 2 nights in Jul 2024

8/10 Good

Dan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
What I like is the room is very clean.
Stayed 2 nights in Jul 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness
Fine for a low maintenance stay.
Stayed 2 nights in Jul 2024

4/10 Poor

Tejaswi

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Sheldon

Travelled with family
Liked: Staff & service
Unimpressed
I was expecting a lot nicer for over $500 a night. Breakfast was not included. Cost $96 for two adult and one child for buffet breakfast. Definitely was not worth the money. Room was average. Water pressure was low. At one point we lost cold water all together. Couldn’t flush the toilet even. We returned to our room to find a couple of matinence people changing out a smoke alarm. I feel like this could have been done after checkout or before we checked in. Just overall disappointed.
Stayed 2 nights in Jul 2024

8/10 Good

John

Liked: Amenities
The water temperature in my shower was terrible- even at max hot it was luke warm to cool
Stayed 7 nights in Jul 2024

8/10 Good

Ahmadreza

Stayed 10 nights in Jul 2024

6/10 Okay

Mohamed

Travelled with family
Stayed 5 nights in Jul 2024

6/10 Okay

brianna

Stayed 1 night in Jul 2024

10/10 Excellent

Judith

Stayed 3 nights in Jul 2024

10/10 Excellent

Chanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait time for the elevators at time was long
Stayed 4 nights in Jul 2024

8/10 Good

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great value for the hotel. The water slide was a big hit for kids.
Stayed 2 nights in Jul 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that kept this from being a perfect stay was the constant noise in the dining area. The fans were ridiculously loud and actually prevented conversation. They also had Reno’s being done which resulted in a jack hammer to lift tiles…although I understand the need to renovate, it was unfortunate. Aside from these minor items, the hotel was beautiful, clean and comfortable. We enjoyed our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Stayed 1 night in Jul 2024

10/10 Excellent

Paulette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024