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Chelsea Hotel, Toronto

4.0 star property
Family-friendly 4-star hotel near Hockey Hall of Fame

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Photo gallery for Chelsea Hotel, Toronto

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Standard Room, 2 Double Beds (Chelsea)
2 restaurants, breakfast served
2 indoor pools, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
33 Gerrard St W, Toronto, ON, M5G1Z4
  • Place, Downtown Yonge
    ‪2 min walk‬
  • Place, Yonge-Dundas Square
    ‪3 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪5 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Chelsea)

Standard Room, 2 Double Beds (Chelsea)

Standard Room, 2 Double Beds (Chelsea)

8.2 out of 10
Very good
(700 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Chelsea)

Room, 1 King Bed (Chelsea)

Room, 1 King Bed (Chelsea)

8.4 out of 10
Very good
(244 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Chelsea)

Standard Room, 1 Queen Bed (Chelsea)

Standard Room, 1 Queen Bed (Chelsea)

8.2 out of 10
Very good
(649 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette

8.0 out of 10
Very good
(88 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(148 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

8.4 out of 10
Very good
(159 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Toronto

Central Toronto getaway .Within a 10-minute walk of this Downtown Toronto hotel, you'll find Yonge-Dundas Square and CF Toronto Eaton Centre. Art Gallery of Ontario and Hockey Hall of Fame are also within 2 miles (3 km).

What's nearby

  • PATH Underground Shopping Mall - 2 min walk - 0.2 km
  • Downtown Yonge - 2 min walk - 0.2 km
  • Yonge-Dundas Square - 3 min walk - 0.3 km
  • CF Toronto Eaton Centre - 5 min walk - 0.5 km
  • Art Gallery of Ontario - 11 min walk - 1.0 km

Getting around

  • College Station - 5 min walk
  • Union Station - 8 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 16 min drive

Restaurants

  • ‪Congee Queen 皇后名粥 - ‬2 min walk
  • ‪Hailed Coffee - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Swedish Deli - ‬2 min walk
  • ‪Elm Street Lounge - ‬4 min walk

About this property

Chelsea Hotel, Toronto

Family-friendly 4-star hotel near Hockey Hall of Fame
Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, a waterslide, a hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

15 meeting rooms and limo/town car service are available. Event space at this hotel measures 24000 square feet (2230 square meters) and includes conference space. A children's pool, a fitness center, and a rooftop terrace are also featured at the family-friendly Chelsea Hotel, Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

  • 1588 guestrooms or units
  • 27 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 1975
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Chelsea Hotel, Toronto offers 1588 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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includes taxes & fees
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Property amenities

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (CAD 43 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 27 to 33 for adults and CAD 8 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Sauna
  • Shopping
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The underground parking entrance is located on the South side of Gerrard street between Yonge St and Bay St. The hotel underground parking garage has a maximum height restriction of 5 feet, 6 inches in certain areas and cannot accommodate oversized passenger vehicles.
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 8 to 16 for children
  • Covered self parking fee: CAD 43 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Chelsea Hotel, Toronto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 7403 out of 14550 reviews
Rating 8 - Good. 4026 out of 14550 reviews
Rating 6 - Okay. 1896 out of 14550 reviews
Rating 4 - Poor. 738 out of 14550 reviews
Rating 2 - Terrible. 487 out of 14550 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Deevika

Stayed 1 night in Jan 2026

10/10 Excellent

Bethany

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff were lovely!
Stayed 1 night in Jan 2026

8/10 Good

Mihalis

Stayed 2 nights in Jan 2026

4/10 Poor

Juliana

Stayed 1 night in Jan 2026

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities
Lovely staff and great location.
Stayed 1 night in Dec 2025

8/10 Good

Kathryn, Cambridge

Business traveller
Liked: Cleanliness, property conditions & facilities
Spotless updated room, quick checkin with a free upgrade, friendly informative staff. Quick checkout
Stayed 1 night in Jan 2026

8/10 Good

Tommy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was clean and offered good space and overall service. Food at it's main restaurant was good quality and tasty. The gym and the pool were large and great to have. Staff was very helpful downstairs. This being said, the property has aged significantly since my last stay and is showing significant wear. It is currently under construction as some parts are being renovated which is unfortunate because one of the reasons we booked there despite its high prices were the services like the additional restaurants and a child play area on the 26th floor which were blocked off. Rooms were very clean but carpets felt like it had fleas until we asked to have a worker vacuum it which seemed to remedy the issue. Also no microwaves in rooms due to what they claimed was fire risk and none downstairs to use for guests. We also didn't like that we parked in their lot and upon checking in, they springed the fact that we would have to pay over 100 dollars for parking! Ridiculous. If there was another option nearby I wouldn't have paid but unfortunately we did and then taking advantage of this fact to squeeze more money out of customers who are already overpaying left a bad taste. Outside of that it was family friendly and pleasant despite these flaws but if given the option, I'd look elsewhere and find the same or better for much less price and not feel taken advantage of.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lorri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and the bed was very comfortable. We enjoyed the restaurant onsite.
Stayed 1 night in Jan 2026

8/10 Good

Shannon

Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was a nice room.
Stayed 1 night in Dec 2025

10/10 Excellent

Lynda

Stayed 1 night in Jan 2026

10/10 Excellent

Caryn

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 5 nights in Jan 2026

8/10 Good

Myra

Travelled with group
Liked: Cleanliness, staff & service
I keep hearing about this great breakfast, but we were not offered one. Actually I believe each of the restaurants were closed.
Stayed 1 night in Jan 2026

8/10 Good

Eric

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Benoit

Stayed 1 night in Jan 2026

10/10 Excellent

Deevika

Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026

10/10 Excellent

Elaine

Stayed 1 night in Jan 2026

6/10 Okay

Polina

Travelled with group
Disliked: Staff & service
The hotel does not accept credit cards without a chip. Or at least they told me they did not. I had a prepaid Visa from my conference organizers and I was going to put that towards paying for the hotel. However, because the hotel interact machine could only take a card with a chip and mine didn't have one, I had to put it on my own credit card. This completely messed up the budget for me, because the entire point of my trip was to go to Toronto for a conference and have my accomodations covered by the organizers. I cannot get reimbursement since they already technically gave me a card for this purpose. I found this completely ridiculous as a practice not to take a card that could slide and not to have other options available.
Stayed 3 nights in Jan 2026

8/10 Good

Robyn

Stayed 4 nights in Jan 2026

10/10 Excellent

Riyad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Staff!
Stayed 2 nights in Dec 2025