Family-friendly 3.5-star hotel near Hockey Hall of Fame
Heart of Toronto
Within a 10-minute walk of this Downtown Toronto hotel, you'll find Yonge-Dundas Square and CF Toronto Eaton Centre. Art Gallery of Ontario and Hockey Hall of Fame are also within 2 miles (3 km).
Onsite dining, 2 indoor pools
This hotel features 2 restaurants, 2 indoor pools, and a spa tub. Bring the family and enjoy the free kid's club, children's pool, and arcade/game room. Enjoy the gym and perks like free WiFi.
Chelsea Hotel, Toronto ratings based on 31 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Chelsea Hotel, Toronto
Everyone (19)Couples (5)Family (4)
5 out of 5
Posted by Mark on 7 Jun. 2023
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Comment from Hotel Management
8 Jun. 2023
by Guest Experience Specialist Chelsea Hotel, Toronto
Dear Mark, Thank you very much for leaving us a wonderful review! The Chelsea Team looks forward to welcoming you again. Warmest Regards, Guest Experience Specialist - Chelsea Hotel, Toronto
4 out of 5
Posted by CAROL, from OTTAWA on 28 May 2023
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Comment from Hotel Management
19 Jun. 2023
by Guest Experience Specialist Chelsea Hotel Toronto
Dear CAROL, Thank you very much for sharing your review. We hope we can welcome you back soon for more special memories. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
5 out of 5
Posted by Yangjen on 21 May 2023
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Comment from Hotel Management
12 Jun. 2023
by Guest Experience Specialist Chelsea Hotel, Toronto
Dear Yangjen, Thank you for taking the time to share your 5-star rating! We hope to welcome you back. Sincerely, Guest Experience Specialist Chelsea Hotel, Toronto
5 out of 5
Posted by Dana on 14 Mar. 2023
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Comment from Hotel Management
3 Apr. 2023
by Guest Experience Specialist Chelsea Hotel, Toronto
Dear Dana, Thank you so much for taking the time to leave us a wonderful rating. We hope to welcome you back for more special memories. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
5 out of 5
Posted by Alexander on 29 Jan. 2023
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Comment from Hotel Management
6 Mar. 2023
by Guest Experience Specialist Chelsea Hotel, Toronto
Dear Alexander, Thank you for taking the time to rate your experience at the Chelsea Hotel, Toronto. We are delighted to know you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
5 out of 5
Posted by Kylie on 22 Dec. 2022
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5 out of 5
Posted by PHILIP MICHAEL, from PORT DOVER on 22 Jul. 2022
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5 out of 5
1/2 hour walk to Rogrers Centre
Posted by George, from WASHINGTON on 24 Aug. 2023
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Comment from Hotel Management
24 Aug. 2023
by Guest Experience Specialist
Dear George, Thank you for taking the time to provide a wonderful rating based on your experience with us. We hope to welcome you back. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
4 out of 5
Posted by LaShon on 6 Aug. 2023
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Comment from Hotel Management
26 Aug. 2023
by Guest Experience Specialist
Dear LaShon, Thank you for taking the time to provide a rating based on your experience with us. We hope to welcome you back soon. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
2 out of 5
Upon arrival we were giving a room on the 18th floor, room was extremely dated & nothing like the pictures online, so asked to be moved, they told me I would to have pay for upgrade to rooms I had seen online (standard double) to which I stated I wouldnt be paying, they did move us to a new room which was somewhat better. The entire hotel is extremely dated, they state the doors are locked after 10pm which isnt accurate, you do not need to use key card to enter the property after 10pm which means anyone can come into the hotel off the street & there is no security on the doors which I found extremely unsafe.
Posted by Erica, from BRONX on 1 Aug. 2023
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Comment from Hotel Management
2 Aug. 2023
by Guest Experience Specialist Chelsea Hotel Toronto
Dear Erica, We are sorry to learn your most recent visit was not one you had been entirely happy with. We appreciate every bit of honest feedback as it helps us continually identify the key areas of our establishment that require extra attention to ensure a seamless guest experience. We will address your concerns with the corresponding departments to better serve all guests deserving of exceptional services and accommodations. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 5200 square feet (483 square meters) and includes conference space. A children's pool, a rooftop terrace, and a complimentary children's club are also featured at the family-friendly Chelsea Hotel, Toronto. For a fee, parking is available.
1590 guestrooms or units
27 levels
2 buildings
2 dining venues
5200 sq ft of conference space
483 sq m of conference space
Built in 1975
Deli
Kid's club (free)
Supervised childcare (surcharge)
Childcare (surcharge)
Terrace on the roof
Poolside lounge chairs
Charging station for electric cars
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Gift shop
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
Bar or lounge
Coffee shop
Family Friendly Amenities
Family property
Number of indoor pools - 2
Children's pool
Free WiFi
Children's club (free)
Laundry facilities
Babysitting or childcare (surcharge)
Arcade/game room
Internet
Available in all rooms:
Free WiFi
, Wireless internet access
Available in some public areas:
Free WiFi
, Internet access in public areas - high speed
Parking
Self parking (surcharge)
Transport
Train station: Union Station (1.9 km / 1.2 mi)
Metro station: College Station (0.4 km / 0.2 mi)
Parking: Self parking available for a surcharge
Room Amenities
Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Pillowtop beds
In-room dining (limited hours)
Flat-screen television
Satellite channels
Movies for purchase
Coffee maker
Hypo-allergenic bedding
Shower and tub combination
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Chelsea Hotel, Toronto has 2 restaurants serving breakfast, lunch, and dinner.
The Market Garden - This restaurant serves brunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
TBar - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Nearby Activities
2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for CAD 30.0 per stay.
Cribs (infant beds) are not available.
Pet Policy
Pets: CAD 50 per accommodation (varies based on length of stay)
Only dogs and cats are allowed
Maximum 2 (weight limit: 50 lbs per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner.
No cribs (infant beds) available
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Fees
Guests will be asked to pay the following charges at the property:
Deposit: CAD 250 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately CAD 27–33 for adults, and CAD 8–16 for children
Covered self parking fee: CAD 39 per night (in/out privileges)
Pet fee: CAD 50 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CAD 30.0 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
