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4.7 out of 5

"It was a nice hotel and close to everything. Would recommend " More

By a verified traveller on Sun 22 Dec 2019

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Hotel Description

4-star spa hotel near Metro Toronto Convention Centre

Heart of Toronto

With a stay at this Downtown Toronto hotel, you'll be steps from Metro Toronto Convention Centre and Roy Thomson Hall. Rogers Centre and CN Tower are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 20 conference rooms, business center, and valet parking. Enjoy the 24-hour gym and perks like free WiFi.

Free WiFi, iPod docks

The 584 soundproofed guestrooms offer free WiFi and iPod docks. Flat-screen TVs with cable channels provide entertainment options, and other amenities include minibars and room service. Housekeeping is available on request.

Classic Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
CA $331* Per night/room 30 May - 31 May

Premium Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Club Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds (Lake Ontario View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 2 Double Beds (Intercontinental Level)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, City View (Bi-Level)

Bed Count 1 King Bed Maximum Occupancy 4 Max

InterContinental Toronto Centre, an IHG Hotel ratings based on 11 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for InterContinental Toronto Centre, an IHG Hotel

Everyone (5) Couples (1) Family (4)
4 out of 5

Posted by on 19 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Guest Relations Manager

Thank you for taking the time out of your day to rate your experience with us. We are thrilled to see a 4/5 rating and we look forward to hopefully having the opportunity to welcome you back to the InterContinental Toronto Centre during your next trip to the city.

5 out of 5
Nice

Posted by on 27 Dec. 2021

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Comment from Hotel Management

1 Jan. 2022 by Michael Kashan

Good Morning Sandy Mikita, Thank you so much for choosing InterContinental Toronto Centre for your recent stay. We are thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Front Office Manager

5 out of 5

Posted by , from highland on 7 Oct. 2021

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4 out of 5
It was a nice hotel and close to everything. Would recommend

Posted by on 22 Dec. 2019

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Comment from Hotel Management

27 Dec. 2019 by Assistant Guest Relations Manager

Hello, Thank you for providing your feedback in regards to your stay with us at the InterContinental Toronto Centre. We are certainly fortunate to be located within minutes to the CN Tower, Ripley's Aquarium, Steam Whistle Brewery, Rogers Centre, as well as so many more great destinations. There is a little something for everyone! We hope we will have the opportunity to welcome you back in the future.

4 out of 5
Excellent choice to stay in downtown Toronto. All major attractions are walking distance. Even Chinatown and Distillery areas are reachable by walking or taking the local transportation system. Property well maintained with underground parking (very convenient). Many options for local restaurants for Breakfast and dinner. Rooms very spacious and relatively clean. Carpet need some cleaning but everything else is excellent.

Posted by on 2 Dec. 2019

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Comment from Hotel Management

6 Dec. 2019 by Guest Relations Manager

Thank you for taking some time out of your day to write a review about your recent stay with us. We are delighted to read your positive comments about your stay, specifically your enjoyment of the location of the hotel as well as your accommodations. We sincerely apologize for the cleanliness of your carpet as this is certainly not the standard of cleanliness we are known to provide.We look forward to the opportunity to hopefully welcome you back to the InterContinental Toronto Centre during your next trip to the city.

5 out of 5
Great location near Rogers Center, TIFF theaters, and Union station. We were able to walk everywhere.

Posted by on 16 Sep. 2019

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Comment from Hotel Management

17 Sep. 2019 by Guest Relations Manager

We appreciate you taking the time to share your feedback with us about your recent stay. We are so thrilled to read your positive comments about the location of the hotel within easy walking distance of many attractions within the city. We hope to have the privilege of welcoming you back again during your next visit to Toronto.

5 out of 5

Posted by on 1 Aug. 2019

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Comment from Hotel Management

7 Aug. 2019 by Assistant Guest Relations Manager

Hello, Thank you for taking the time to share your positive rating of your stay with us at the InterContinental Toronto Centre. We are delighted to know you have enjoyed your stay with us, and we look forward to the opportunity of welcoming you back in the future!

5 out of 5
Centrally located to all of downtown including the PATH system.

Posted by on 29 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by Guest Relations Manager

Thank you for sharing your feedback with us about your recent stay. We are delighted to read your positive comments about the location of the hotel within the city with close access to the PATH system in Toronto. We hope to have the privilege of welcoming you back again soon.

5 out of 5
Great location close to everything. Very good staff.

Posted by on 17 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Assistant Guest Relations Manager

Hello, Thank you for taking the time to share your positive feedback and rating regarding your stay with us at the InterContinental Toronto Centre. We are certainly fortunate to be located within minutes to the CN Tower, Ripley's Aquarium, Steam Whistle Brewery, Rogers Centre, as well as so many more great destinations. There is a little something for everyone! We hope we can welcome you back to the hotel in the future for another wonderful stay!

5 out of 5

Posted by on 6 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Guest Relations Manager

We appreciate you taking the time to rate your recent experience with us at the Intercontinental Toronto Centre. We are thrilled to see a perfect 5/5 rating for your stay with us and we hope to have the privilege of welcoming you back again soon.

About the InterContinental Toronto Centre, an IHG Hotel

Location 225 Front St W, Toronto, ON M5V2X3

Renovations + Closures

The following facilities are closed on Tuesday and Wednesday:

  • Full-service spa

Property Features

InterContinental Toronto Centre, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. There are 20 meeting rooms available. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly InterContinental Toronto Centre, an IHG Hotel. Parking is available for a fee. This 4-star Toronto hotel is smoke free.

  • 584 guestrooms or units
  • 25 levels
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Union Station (0.4 km / 0.2 mi)
  • Metro station: King St West at University Ave West Side Stop (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

InterContinental Toronto Centre, an IHG Hotel offers 584 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 11:00 AM.

Azure Restaurant and Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.

Azure Bar and Lounge - This cocktail bar serves dinner and light fare. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50.00 per pet, per stay
  • Weight limit: 50 lbs
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 39 and CAD 45 for adults, CAD 16 and CAD 27 for children (approximately)
  • Covered valet parking fee: CAD 49 per day (in/out privileges)
  • Nearby parking fee: CAD 32 per day (328 ft away)
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Hotel Toronto Centre
  • InterContinental Toronto Centre
  • Toronto Centre InterContinental
  • Intercontinental Toronto Centre Hotel Toronto
  • InterContinental Toronto Centre Hotel
  • Hotel InterContinental Toronto Centre Toronto
  • Toronto InterContinental Toronto Centre Hotel
  • Hotel InterContinental Toronto Centre
  • InterContinental Toronto Centre Toronto
  • InterContinental Hotel
  • InterContinental
  • Intercontinental Toronto

You should know

  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.