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The St. Regis Toronto

5-star property
325 Bay Street, Toronto, ON 1-855-887-0424
5.0 out of 5
Exceptional!
See all 6 travelocity Reviews

"The staff at the St. Regis was extremely helpful. We were celebrating a 60th birthday and a cake was sent up which was beyond delicious. " More

By a verified traveller on Tue 30 May 2023

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Hotel Description

5-star luxury hotel near Nathan Phillips Square

Heart of Toronto

Within a 10-minute walk of this Downtown Toronto hotel, you'll find Nathan Phillips Square and CF Toronto Eaton Centre. Also, TIFF Bell Lightbox is within half a mile (1 km) and Metro Toronto Convention Centre is within 2 miles (3 km).

Luxury amenities

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 9 conference rooms, free WiFi in public areas, and valet parking. You'll appreciate the gym, bar/lounge, and laundry facilities.

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $720* Per night/room 26 Jun. - 27 Jun.

Suite, 2 Bedrooms, Non Smoking (2 King Beds, City View)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Grand Suite, 1 Bedroom, Non Smoking, City View (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, City View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

The St. Regis Toronto ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The St. Regis Toronto

Everyone (3) Couples (3)
5 out of 5
Loved the complementary shoe shine. Staff are courteous, prompt, and professional.

Posted by , from Ottawa on 9 Oct. 2019

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Comment from Hotel Management

6 Dec. 2019 by TobyKolada

Hello SeanH, Thank you for staying with us at the St. Regis Toronto back in October. It was a pleasure to have hosted you and we are delighted to hear that you have enjoyed your stay. We look forward to hosting you again soon. Always a pleasure Toby Kolada Executive Butler

5 out of 5
The staff at the St. Regis was extremely helpful. We were celebrating a 60th birthday and a cake was sent up which was beyond delicious.

Posted by on 30 May 2023

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5 out of 5
Great service

Posted by on 23 Apr. 2023

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Comment from Hotel Management

23 Apr. 2023 by Faiz Habib

Dear DeryckThank you for your time in filling up the survey. We are glad to know that you enjoyed our service and look forward to welcome you back.

5 out of 5
Overall an awesome experience. Great facilities the suit, fitness center equipment, and staff responsiveness was first class

Posted by on 10 Jul. 2019

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5 out of 5

A delightful five-star experience

We booked a trip to Toronto to celebrate or 17th anniversary, and couldn't have been more pleased with our experience at the Trump. Staff was excellent and tremendously helpful, going above and beyond to meet our needs and offer assistance. Room service food was outstanding (even better than the restaurant upstairs). Bed was comfortable and they even offered a selection of various pillows. Would love to return and highly recommend.

Posted by , from W on 23 Apr. 2017

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5 out of 5

Great hotel, service etc.

We decided to celebrate the Fourth of July by visiting Canada on Canada day! We have stayed in several Trump properties and this one didn't disappoint. The service and attention to detail was impeccable and greatly appreciated. The namesake wasn't quite as well received around Canada as evidenced by the comments from our cab driver but we enjoyed the stay.

Posted by on 6 Jul. 2016

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About the The St. Regis Toronto

Location 325 Bay Street, Toronto, ON M5H 4G3

Property Features

The St. Regis Toronto offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury The St. Regis Toronto. Parking is available for a fee. A complete renovation of The St. Regis Toronto was completed in January 2020. This 5-star Toronto hotel is smoke free.

  • 1 building
  • 258 guestrooms or units
  • 31 levels
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 2011
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Union Station (0.7 km / 0.4 mi)
  • Metro station: King St West at Bay St East Side Stop (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The St. Regis Toronto offers 258 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in January 2020.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Espresso maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM and 11:00 AM.

LOUIX LOUIS - This fine-dining restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Astor Lounge - This cocktail bar specializes in local cuisine and serves light fare only. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Pets allowed (no fees)
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 17
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 32 per person
  • Fee for in-room wireless Internet: CAD 11.24 per night (rates may vary)
  • Valet parking fee: CAD 65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Trump International Hotel & Tower Toronto
  • Trump International Tower Toronto
  • Adelaide Hotel Toronto
  • Adelaide Toronto
  • St. Regis Toronto Hotel
  • Trump International Hotel And Tower Toronto
  • Trump International Hotel Tower Toronto
  • St. Regis Toronto
  • The St. Regis Toronto Hotel
  • The St. Regis Toronto Toronto
  • The St. Regis Toronto Hotel Toronto

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.