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4.6 out of 5

"Awesome location and property! Super nice staff. Upgraded my room for no charge. Would definitely recommend! " More

By a verified traveller on Sat 29 Oct 2022

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Hotel Description

4-star historic aparthotel near Hockey Hall of Fame

Heart of Toronto

Within a 10-minute walk of this Downtown Toronto aparthotel, you'll find Hockey Hall of Fame and Scotiabank Arena. Rogers Centre and Ripley's Aquarium of Canada are also within half a mile (1 km).

Renovated in 2019

This eco-certified aparthotel includes 3 restaurants, an indoor pool, and a gym. Traveling on business? Take advantage of the 40 conference rooms, express check-in, and valet parking. Relax with a drink at one of the 3 bars/lounges and enjoy the sauna.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 1343 apartments also offer WiFi and LCD TVs with digital channels. Wired Internet, minibars, and room service are also available.

Room, 1 Queen Bed, Non Smoking (Fairmont Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $387* Per night/room 16 Jun. - 17 Jun.

Fairmont Gold, Room, 1 King Bed, Non Smoking, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Signature Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont Royal York ratings based on 26 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairmont Royal York

Everyone (12) Couples (5) Family (5)
5 out of 5

Posted by , from OSHAWA on 18 Feb. 2023

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5 out of 5

Posted by on 24 Apr. 2022

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5 out of 5

Posted by , from Saskatoon on 23 Dec. 2021

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4 out of 5

Posted by on 25 Feb. 2021

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2 out of 5

Posted by on 19 Jul. 2020

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Comment from Hotel Management

6 Aug. 2020 by Liz

We're sorry you did not enjoy your time at the hotel, and look forward to being able to provide a great experience during your next stay!

5 out of 5

Posted by on 12 Feb. 2020

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5 out of 5

Posted by on 23 Dec. 2019

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4 out of 5

Posted by on 9 Dec. 2019

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5 out of 5
I love staying in this hotel given the excellent service and clean, attractive rooms.

Posted by on 8 Dec. 2019

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5 out of 5
Outstanding check in service and prompt response to requests, along with beautiful room.

Posted by on 10 Nov. 2019

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Property Features

Fairmont Royal York offers its guests a children's pool, an indoor pool, a health club, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. WiFi and wired Internet are available in public spaces for a fee. Event space at this aparthotel measures 70000 square feet (6503 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the eco-certified Fairmont Royal York. For a fee, parking is available. A complete renovation of Fairmont Royal York was completed in June 2019. This 4-star Toronto aparthotel is smoke free.

  • 1 building
  • 1343 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 3 bars or lounges
  • 70000 sq ft of conference space
  • 6503 sq m of conference space
  • Built in 1929
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Valet parking (surcharge)

Transport

  • Train station: Union Station (0.8 km / 0.5 mi)
  • Metro station: York St At King St West Stop (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Fairmont Royal York offers 1343 accommodations with minibars and video-game consoles. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with digital channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers. This Toronto aparthotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

REIGN Restaurant + Bar - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

REIGN Bakery - This café serves breakfast only. Open daily.

Library Bar - This cocktail bar specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

CLOCKWORK - This Champagne bar specializes in Regional cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests should contact the hotel about reaching the property during road construction using the number on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50 per accommodation, per stay
  • Maximum 1 per room (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 18
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15–40 per person
  • Fee for in-room wireless Internet: CAD 15.76 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 15.76 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15.76 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: CAD 15.76 per 24-hour period (rates may vary)
  • Valet parking fee: CAD 59 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.