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One King West Hotel & Residence

4-star property
1 King Street West, Toronto, ON 1-855-887-0424
4.3 out of 5
Very good!
See all 19 travelocity Reviews

"The staff was courteous and professional, the location convenient, the room clean and well appointed, and the on-site restaurants good e enough, so yo ... " More

By a verified traveller on Fri 09 Sep 2022

Points Of Interest

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Hotel Description

4-star eco-friendly aparthotel near CN Tower, connected to a shopping center

City center stay

Within a 10-minute walk of this Downtown Toronto aparthotel, you'll find Toronto Eaton Centre and Scotiabank Arena. CN Tower and Ripley's Aquarium of Canada are also within 2 miles (3 km).

Business services

This aparthotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 16 conference rooms, free WiFi in public areas, and valet parking. Limo/town car service, a lobby fireplace, and express check-out are also on offer.

Free WiFi, kitchenettes

The 370 individually furnished apartments offer free WiFi and comfy beds. LED TVs come with digital channels, and other amenities include kitchenettes and refrigerators.

Historic Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $221* Per night/room 29 Jan. - 30 Jan.

Historic Double Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Historic Studio Suite, Internal View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Historic Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tower Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Historic ONE Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

One King West Hotel & Residence ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for One King West Hotel & Residence

Everyone (12) Couples (3) Family (4)
1 out of 5
The bathroom was very bad

Posted by on 3 Jan. 2023

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Comment from Hotel Management

6 Jan. 2023 by Steve

Dear Yaaccoub:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am glad to hear that overall your experience was an enjoyable one, however I am sorry to hear that the suite you stayed in was unsatisfactory, and we did not meet your expectations.I have shared your comments with the appropriate members of our team and I assure you that we will use this feedback to help us improve upon our suite product and service standards, wherever possible. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Steve O'BrienGeneral Manager

4 out of 5

Posted by on 14 Feb. 2022

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3 out of 5

Posted by on 2 Nov. 2021

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5 out of 5

Posted by on 11 Mar. 2021

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3 out of 5
The hotel itself is very clean and lovely looking. The staff was very immediate to react to me calling security at 2am as there were some younger people who apparently didn’t want to respect the maximum number of people in the rooms and the rule of no noise after 10. Not the hotel’s fault, it’s too bad others have to ruin someone’s stay.

Posted by on 20 Sep. 2020

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Comment from Hotel Management

29 Sep. 2020 by Rose

Thank you for your feedback

5 out of 5
We enjoyed that the building had unique past and history to it :)

Posted by on 12 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by RES

Thank you for your positive review. We greatly appreciate your feedback!

5 out of 5

Posted by on 8 Oct. 2019

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Comment from Hotel Management

9 Oct. 2019 by KFraser

Dear Guest, Thank you for your feedback and for choosing One King West. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back in the future.

5 out of 5
Room was clean, bright and wel equipped. We were texted an hour after arrival to see if we needed anything else. Every member of staff was cheerful and helpful.

Posted by on 28 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by KFraser

Dear Guest, Thank you for your feedback and for choosing One King West. Every member of our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. We look forward to welcoming you back soon.

4 out of 5

Posted by on 24 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by KFraser

Dear Guest, Thank you for your feedback and for choosing One King West. We are pleased to hear that you enjoyed your stay and we look forward to welcoming you back in the future.

2 out of 5
We arrived at 6pm ( check in is 3pm) and our room was apparently not ready. Housekeeping had not been there yet. We had to wait 30mins which made us late for our show

Posted by on 22 Jun. 2019

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Comment from Hotel Management

27 Jun. 2019 by KFraser

Dear Guest, We appreciate your feedback from your recent stay at One King West. We apologize for the issue you experienced at check-in as we understand this would have been an inconvenience. This has been communicated to the concerned staff to ensure this issue is addressed. Thank you and we hope to welcome you back in the future.

About the One King West Hotel & Residence

Location 1 King Street West, Toronto, ON M5H1A1

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 16 meeting rooms available. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly One King West Hotel & Residence. The aparthotel can provide concierge services, limo/town car service, and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Toronto aparthotel is smoke free.

  • 370 guestrooms or units
  • 51 levels
  • 2 buildings
  • Built in 1914
  • Charging station for electric cars
  • Conference center
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Union Station (0.7 km / 0.4 mi)
  • Metro station: King Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

One King West Hotel & Residence offers 370 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 47-inch LED televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Toronto aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Pillowtop beds
  • LED television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings

Food & Drink

One King West Hotel & Residence has a restaurant on site.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, housekeeping service is suspended until further notice.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 40.00.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 20 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No cribs (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 17
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 55.37 per day (in/out privileges)
  • Pet fee: CAD 100 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • King One Hotel
  • King One West
  • King West Hotel
  • King West One
  • One King Hotel
  • One King West
  • One King West Hotel
  • One King West Hotel Toronto
  • One King West Toronto
  • One West Hotel
  • 1 King West Hotel & Residence
  • King Suites Toronto
  • One King West Hotel And Residence
  • One King West Hotel Residence
  • Suites 1 King West

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • Green Key Eco-Rating Program
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.