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Holiday Inn Express Toronto - Downtown, an IHG Hotel

3-star property
111 Lombard Street, Toronto, ON 1-855-887-0424
4.2 out of 5
Very good!
See all 13 travelocity Reviews

"Friendly staff, affordable price, breakfast included. " More

By a verified traveller on Sat 17 Dec 2022

Points Of Interest

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Hotel Description

3-star eco-friendly hotel near St. Lawrence Market

Downtown Toronto stay

Within a 15-minute walk of this Downtown Toronto hotel, you'll find St. Lawrence Market and Hockey Hall of Fame. Sugar Beach and The Distillery Historic District are also within 2 miles (3 km).

Free breakfast

A gym, self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. Express check-out, dry cleaning, and luggage storage are also on offer.

Standard Room, Accessible (Comm, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $255* Per night/room 16 Apr. - 17 Apr.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Extra Floor Space)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Toronto - Downtown, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Toronto - Downtown, an IHG Hotel

Everyone (7) Couples (4)
5 out of 5
Friendly staff, affordable price, breakfast included.

Posted by on 17 Dec. 2022

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Comment from Hotel Management

25 Dec. 2022 by Varun

Dear Joanne, Thank you for your wonderful feedback. We look forward to welcoming you back!

4 out of 5

Posted by on 4 Dec. 2022

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5 out of 5
Basic but comfortable, good bed and sheets, clean. Just what you need and nothing more.

Posted by , from KINGSTON on 15 Mar. 2022

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Comment from Hotel Management

13 May 2022 by Varun

Thank you for your wonderful feedback. Your feedback is important to us and we hope to see you back soon! Best regards, Team Holiday Inn Express Toronto Downtown

5 out of 5

Posted by on 18 Apr. 2021

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Comment from Hotel Management

21 May 2021 by Front Desk

Thank you for a kind review. We are pleased to hear that you had an enjoyable stay with us and hope to see you again soon.

5 out of 5
Execllent location! Was very clean and staff was very helpful.

Posted by on 31 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by FOM

Hello & thank you so much for the awesome rating & feedback. We really appreciate the business & support.

4 out of 5

Posted by on 23 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Saif K. FOM

Thank you very much for your recent stay feedback and ratings.

5 out of 5

Posted by on 15 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Saif K. FOM

Thank you so much for the ratings and business!

1 out of 5

Posted by on 20 Jan. 2023

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Comment from Hotel Management

11 Mar. 2023 by Varun

Dear Mark,Thank you for rating regarding your stay at the hotel. We wish you make your next stay a pleasant and comfortable one if are given a chance. Look forward to welcoming you back.

4 out of 5

Posted by , from elmont on 20 Aug. 2022

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2 out of 5
I had to call down to the front desk to have them bring up a SHOWER CURTAIN!!! Then in the morning, I had to call and have them look at the TV as it wouldn't turn on. These are just some basic things I expect to have/work in ANY hotel. I was also a bit disappointed (but experience this in many hotels) as I marked that I would reuse my towels (save water, etc.) but, they still gave new towels.

Posted by on 13 Oct. 2019

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Comment from Hotel Management

18 Oct. 2019 by FOM

Hello & thank you MyWeimy, for your feedback!

About the Holiday Inn Express Toronto - Downtown, an IHG Hotel

Location 111 Lombard Street, Toronto, ON M5C2T9

Property Features

Free breakfast is served daily. Public spaces have free WiFi. A fitness center, a vending machine, and multilingual staff are also featured at the eco-friendly Holiday Inn Express Toronto - Downtown, an IHG Hotel. For a fee, parking is available. This 3-star Toronto hotel is smoke free.

  • 195 guestrooms or units
  • 16 levels
  • Built in 1989
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Union Station (1.4 km / 0.9 mi)
  • Metro station: Queen St East at Jarvis St Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Toronto - Downtown, an IHG Hotel offers 195 accommodations with iPod docking stations and MP3 docking stations. Televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

  • IPod dock
  • Television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: CAD 35.00 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.