Holiday Inn Express Toronto - Downtown by IHG

3.0 star property
Hotel near St. Lawrence Market in Toronto

Choose dates to view prices

Photo gallery for Holiday Inn Express Toronto - Downtown by IHG

Restaurant
Interior
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View in a map
111 Lombard Street, Toronto, ON, M5C2T9
  • Place, St. Lawrence Market
    ‪3 min walk‬
  • Place, Hockey Hall of Fame
    ‪8 min walk‬
  • Place, The Distillery Historic District
    ‪10 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪21 min drive‬

Room options

Standard Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

9.4 out of 10
Exceptional
(14 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(164 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(190 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the area

Toronto

Downtown Toronto stay.Within a 15-minute walk of this Downtown Toronto hotel, you'll find St. Lawrence Market and Hockey Hall of Fame. The Distillery Historic District and Scotiabank Arena are also within 2 miles (3 km).

What's nearby

  • St. Lawrence Market - 3 min walk - 0.3 km
  • Hockey Hall of Fame - 8 min walk - 0.7 km
  • CF Toronto Eaton Centre - 8 min walk - 0.7 km
  • The Distillery Historic District - 10 min walk - 0.9 km
  • Scotiabank Arena - 14 min walk - 1.3 km

Getting around

  • Queen St East at Jarvis St Stop - 2 min walk
  • Union Station - 14 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬3 min walk
  • ‪Chatime - ‬3 min walk
  • ‪Moss Park Espresso - ‬4 min walk
  • ‪The Carbon Bar - ‬4 min walk

About this property

Holiday Inn Express Toronto - Downtown by IHG

Hotel near St. Lawrence Market in Toronto
Free breakfast is served daily. Public spaces have free WiFi. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Toronto - Downtown by IHG. For a fee, parking is available.

This Toronto hotel is smoke free.

  • 195 guestrooms or units
  • 16 levels
  • Built in 1989
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express Toronto - Downtown by IHG offers 195 accommodations with iPod docking stations and MP3 docking stations. Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured self parking on site (CAD 35 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch TV with cable channels
  • iPod dock
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: CAD 35.00 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Reviews

Holiday Inn Express Toronto - Downtown by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1205 out of 1992 reviews
Rating 8 - Good. 572 out of 1992 reviews
Rating 6 - Okay. 140 out of 1992 reviews
Rating 4 - Poor. 40 out of 1992 reviews
Rating 2 - Terrible. 35 out of 1992 reviews

Reviews

10/10 Excellent

Wylan

Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed Labor Day weekend, and arrived pretty late for check in. From the minute we arrived, everyone was extremely nice and helpful. The hotel was extremely convenient to attractions we wanted to visit, including St. Lawrence Market and the Hockey Hall of Fame. If you’re in the area, stop looking and book this property. You won’t be disappointed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay. Very central. Was able to walk to all the big Toronto highlights. Staff were very helpful and kind. Would definitely stay again!
Stayed 3 nights in Aug 2025

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Back to customer service school

A hotel can’t be responsible for its guests, but is responsible for dealing with complaints about guests, and on this the Holiday Inn Express failed. We stayed for two nights and the family in a room near us was up noisily playing with their infant at 5.30am and slamming doors. When we complained at reception on the first day we were told to contact reception if it happened again. When we did at 6am the next morning we were told there was nothing that could be done and we should have complained the day before. Classic buck passing and horrendous customer service (non existent customer service). So be aware when booking, it’s a great cheap hotel in a good location but if anything goes wrong you are on your own.
Stayed 2 nights in Aug 2025

10/10 Excellent

michael raul, wilton manors

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Lovely room. Nice hotel. Friendly staff and good location. Would highly recommended.
Stayed 9 nights in Aug 2025

6/10 Okay

Alicia

Liked: Staff & service
The rooms are a bit dated, and the tubs are peeling from a bad refinishing. Otherwise the rooms are clean and the beds comfortable. We had to move rooms twice due to issues with the room, but the staff were very helpful in fixing the problem.
Stayed 3 nights in Aug 2025

6/10 Okay

Yuk-Wa

Travelled with family
Liked: Staff & service
Disliked: Amenities
Convenient location but the building looks pretty old. Unpleasant smell inside the room and a big area of lacquer/paint in the bathtub peeled off.
Stayed 4 nights in Aug 2025

8/10 Good

Nina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Jean

Disliked: Staff & service
With our flight cancellations and re-booking I had hoped to be able to cancel the second night of our stay since the airline re-scheduled us one day earlier than originally booked. The hotel was unable to do this since the booking came through Expedia
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2025

8/10 Good

Ilham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Jody

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property itself ok.When checked in charged more than agreed, approx $180.This was refunded when shown original quote but now we have left a furrther charge of $30.80 has been charged with no explanation.Sharp practice?
Stayed 3 nights in Aug 2025

6/10 Okay

Paul

Liked: Staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Paula

Liked: Amenities
Central to everything
Stayed 2 nights in Aug 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
The location is good.
Stayed 4 nights in Aug 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

Bring ear plugs as you hear sirens and other traffic a lot. Staff were amazing, very helpful even the cleaning staff went the extra mile. Breakfast was good but very congested. East pickup for uber drivers so that was a bonus.
Stayed 5 nights in Aug 2025

8/10 Good

Andrea

Travelled with partner
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel wasn’t as close to the Rogers Centre as I had thought.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025