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4.3 out of 5

"Very nice hotel and close to the venue we were going to. " More

By a verified traveller on Mon 10 Jul 2023

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Hotel Description

Eco-certified aparthotel near Rogers Centre

Downtown Toronto stay

Within a 10-minute walk of this Downtown Toronto aparthotel, you'll find Rogers Centre and CN Tower. Also, Ripley's Aquarium of Canada is within half a mile (1 km) and Scotiabank Arena is within 2 miles (3 km).

Business services

This aparthotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and free internet in public areas. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and concierge services.

Free Internet, LED TVs

The 394 apartments offer free WiFi and free wired Internet, LED TVs with digital channels, and room service. Coffee/tea makers, down comforters, and free bottled water are also available.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
CA $221* Per night/room 1 Apr. - 2 Apr.

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Toronto ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Toronto

Everyone (6) Couples (1) Family (4)
4 out of 5

Posted by on 7 Apr. 2022

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5 out of 5
Kishor was amazing! He greeted us in such a welcoming way and provided us with the best accommodation possible. He was very professional, friendly and assured himself that our stay is pleasant. I would definitely come back to Hyatt in Toronto. Thank you so much!

Posted by on 10 Aug. 2020

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Comment from Hotel Management

10 Aug. 2020 by Your Team at Hyatt Regency Toronto

Dear guest, Thank you providing your great feedback and we will definitely passed that along to Kishor. We are delighted to hear that you had a wonderful stay with us and truly look forward to welcoming you back in the near future.

5 out of 5

Posted by on 11 Aug. 2023

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Comment from Hotel Management

7 Sep. 2023 by Steve

Good day Sumith,Thank you for your feedback. We are happy to learn that you liked the hotel and the location. We look forward to welcoming you back again.

5 out of 5
Very nice hotel and close to the venue we were going to.

Posted by on 10 Jul. 2023

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Comment from Hotel Management

28 Jul. 2023 by Steve

Hi Brian,Thank you for taking the time to provide us with your feedback! I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your stay with us! We look forward to the opportunity of hosting you again soon.

5 out of 5

Posted by on 10 Jul. 2023

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Comment from Hotel Management

3 Aug. 2023 by Steve

Hi Michael,Thank you so much for taking the time to provide us with your feedback!We look forward to the opportunity of welcoming you back again soon!All the best,

2 out of 5

Posted by on 2 Mar. 2023

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Comment from Hotel Management

18 Apr. 2023 by Steve

Hi Jimmy,Thank you for taking the time to provide us with your feedback. We strive to provide all our guests with a great experience, and I am sorry to hear we did not live up to our own high expectations. We treat these surveys as opportunity for growth & development, and I will be addressing this with the operations team. We hope to have the opportunity to welcome you back again and leave you with a more positive lasting experience.

5 out of 5

Posted by , from MALDEN on 10 Jul. 2022

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4 out of 5
Very clean property. Friendly staff. I did not like having to pay for parking.

Posted by on 7 Sep. 2021

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Comment from Hotel Management

26 Sep. 2021 by Michael Kim

Dear Kim, We are sorry for your experience with our parking. Thank you for your response and we will use this as a tool ensure great service to all our guests.

5 out of 5
it was very good. teh staff was friendly. Teh room was clean.

Posted by on 31 Mar. 2020

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Comment from Hotel Management

7 Apr. 2020 by Travina

Dear guest, Thank you for staying with us. We are delighted to receive your positive feedback and definitely will share them with our staff. Hope that we will have the opportunity to serve you in the near future.

5 out of 5
It was walking distance to everything. Needs to have a spa. More football channels and basketball.

Posted by on 10 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by Michael Kim

Thank you very much for your review. We are thrilled you had a perfect stay with us. We will use this as motivation to ensure great service. Thank you very much!

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 2 to May 16:

  • Swimming pool

Property Features

Hyatt Regency Toronto offers its guests a seasonal outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this aparthotel measures 24000 square feet (2230 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hyatt Regency Toronto. For a fee, parking is available. This Toronto aparthotel is smoke free.

  • 394 guestrooms or units
  • 20 levels
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 1990
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Union Station (1.2 km / 0.7 mi)
  • Metro station: King St West at Blue Jays Way East Side Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Toronto offers 394 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 47-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

Mix Bistro - This lobby lounge serves light fare only.

King Street Social - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 100 per accommodation, per day (maximum CAD 100.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No cribs (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 18
  • Gloves are available to guests
  • Cashless transactions are available
  • Mobile key entry is not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10–40 per person
  • Self parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 100 per accommodation, per day (maximum CAD 100.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Hotel Toronto
  • Hyatt Regency Toronto
  • Hyatt Toronto
  • Hyatt Toronto Regency
  • Regency Hyatt Toronto
  • Regency Toronto
  • Toronto Hyatt
  • Toronto Hyatt Regency
  • Toronto Regency Hyatt
  • Hyatt Regency Toronto Hotel Toronto
  • Hyatt Regency Toronto Hotel

You should know

  • The seasonal pool will open June 15 and close September 04.
  • Pool access available from 6:30 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.