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4.5 out of 5

"Kishor was amazing! He greeted us in such a welcoming way and provided us with the best accommodation possible. He was very professional, friendly and ... " More

By a verified traveller on Mon 10 Aug 2020

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Hotel Description

4-star eco-friendly hotel near Princess of Wales Theatre

City center retreat

A stay at this Toronto Entertainment District hotel places you steps from TIFF Bell Lightbox and a 5-minute walk from Princess of Wales Theatre. Royal Alexandra Theatre and Metro Toronto Convention Centre are also within half a mile (1 km).

Business services

This hotel features free WiFi in public areas, concierge services, and self parking. Traveling on business? Take advantage of the 15 conference rooms, as well as the 24-hour business center and free Internet in public areas. Express check-in, express check-out, and a computer station are also on offer.

Free wired Internet, LED TVs

The 394 guestrooms have LED TVs with cable channels and offer free wired Internet and room service. Coffee/tea makers, down comforters, and free bottled water are also available.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$139* Per night/room 21 Jan. - 22 Jan.

Room, 1 Queen Bed (CN Tower View)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds (CN Tower View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Toronto ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Toronto

Everyone (2) Couples (1) Family (3)
5 out of 5
Kishor was amazing! He greeted us in such a welcoming way and provided us with the best accommodation possible. He was very professional, friendly and assured himself that our stay is pleasant. I would definitely come back to Hyatt in Toronto. Thank you so much!

Posted by on 10 Aug. 2020

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Comment from Hotel Management

10 Aug. 2020 by Your Team at Hyatt Regency Toronto

Dear guest, Thank you providing your great feedback and we will definitely passed that along to Kishor. We are delighted to hear that you had a wonderful stay with us and truly look forward to welcoming you back in the near future.

5 out of 5
it was very good. teh staff was friendly. Teh room was clean.

Posted by on 31 Mar. 2020

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Comment from Hotel Management

7 Apr. 2020 by Travina

Dear guest, Thank you for staying with us. We are delighted to receive your positive feedback and definitely will share them with our staff. Hope that we will have the opportunity to serve you in the near future.

5 out of 5
It was walking distance to everything. Needs to have a spa. More football channels and basketball.

Posted by on 10 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by Michael Kim

Thank you very much for your review. We are thrilled you had a perfect stay with us. We will use this as motivation to ensure great service. Thank you very much!

5 out of 5
I liked the customer service rendered by the staff at the check-in desk.

Posted by on 13 Sep. 2019

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Comment from Hotel Management

14 Sep. 2019 by Michael Kim

Thank you very much for your review. We will notify our staff that you have appreciated us. Thank you!

2 out of 5
not as clean and modernize. pool was not as the pictures

Posted by , from Philadelphia on 13 Jul. 2019

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Comment from Hotel Management

13 Jul. 2019 by Michael

Thank you for your email and we are sorry your stay was not perfect. Please do not hesitate to contact me if you would like to discuss your stay further. Yours Sincerely, Michael O' Sullivan Director Of Operations

5 out of 5
Great location. Comfortable rooms - although the bathroom was very small. I would recommend this to someone visiting Toronto.

Posted by on 17 Sep. 2018

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Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 24000 square feet (2230 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Hyatt Regency Toronto. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4-star Toronto hotel is smoke free.

  • 394 guestrooms or units
  • 20 levels
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 1990
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Pearson Intl. Airport (YYZ) (26.2 km / 16.3 mi)
  • Train station: Union Station (1.2 km / 0.7 mi)
  • Metro station: King St West at Blue Jays Way East Side Stop (0.1 km / 0.1 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hyatt Regency Toronto offers 394 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. LED televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 100 per accommodation, per day (maximum CAD 100.00 per stay)
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Guests booked in Bed and Breakfast rate plans receive breakfast for 2. Any additional guests in the booking are charged an extra-person charge per night that includes breakfast.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 29 for adults and CAD 29 for children (approximately)
  • Self parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 100 per accommodation, per day (maximum CAD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Hotel Toronto
  • Hyatt Regency Toronto
  • Hyatt Toronto
  • Hyatt Toronto Regency
  • Regency Hyatt Toronto
  • Regency Toronto
  • Toronto Hyatt
  • Toronto Hyatt Regency
  • Toronto Regency Hyatt
  • Hyatt Regency Toronto Hotel Toronto
  • Hyatt Regency Toronto Hotel
  • Hyatt Regency Toronto Hotel
  • Hyatt Regency Toronto Toronto
  • Hyatt Regency Toronto Hotel Toronto

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.