Comfort Suites East offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Comfort Suites East also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Free self parking is available.
Smoking is allowed in designated areas at this Knoxville hotel.
Our room was clean but we only had one light in the bathroom and it was super dark. No mirrors anywhere in the room other than the bathroom so getting ready wasnât easy.
We stay at Comfort Suites because of the space for our large family but this one disappointed. From first calling the front desk to make the reservation the clerk wouldn't match the hotels.com price sending us back to the website to book 3 rooms for our family! Upon arriving the "Clerk is away from the front desk" sign was up which was often the case that evening. I say that because we had to go back often. To ask for more pool towels and were told there weren't any and when pressed he did provide the only clean towels which were actually floor mats! At first the TVs in multiple rooms did not work, but then we switched the HDMI port which at least gave us a picture, but still glitchey. Another guest was waiting at the front desk later that evening saying her TV didn't work and I suggested our "fix". The main lobby drinking fountain didn't work and public use men's bathroom off the lobby had a door that needed to be slammed to shut and yanked to open because it wasn't aligned correctly. Breakfast and desk staff the following morning were pleasant which was a nice change. There are multiple Comfort Suites in the area and hopefully the others are in better condition and better staffed.