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Quality Inn Merchants Drive

2.5 star property
Hotel perfectly located for exploring Knoxville

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Quality Inn Merchants Drive

Photo gallery for Quality Inn Merchants Drive

Lobby
Seasonal outdoor pool
Exterior
Room, 1 Queen Bed, Accessible, Non Smoking
Free daily buffet breakfast

Overview of Quality Inn Merchants Drive

Reviews
7.4

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar

Explore the area

Map
117 Cedar Lane, Knoxville, TN, 37912
  • Popular LocationKnoxville Expo Center2 min drive
  • Popular LocationKnoxville Convention Center6 min drive
  • Popular LocationUniversity of Tennessee7 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)22 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Standard Double Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 24.2 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Days Inn by Wyndham Knoxville East
Pool
Breakfast included
Pet-friendly
Parking included
3.2 out of 5, (1001)
The price is CA $89
per night
CA $104 total
includes taxes & fees
15 May - 16 May
Days Inn by Wyndham Knoxville East

About the area

Knoxville

Heart of Knoxville.You'll be within 2 miles (3 km) of Knoxville Expo Center and 6 miles (10 km) of University of Tennessee with a stay here. Knoxville Children's Theatre and Bounce USA are also within 6 miles (10 km).

What's nearby

  • Knoxville Expo Center - 2 min drive
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 8 min drive
  • Knoxville Zoo - 9 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • McDonald's - 11 min walk
  • Cracker Barrel - 8 min walk
  • Hexagon Brewing Company - 7 min drive
  • Domino's Pizza - 13 min walk
  • Austin's Steak And Homestyle Buffet - 17 min walk

About this property

Quality Inn Merchants Drive

Hotel perfectly located for exploring Knoxville
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. The business-friendly Quality Inn Merchants Drive also features a seasonal outdoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby.

Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 128 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
Quality Inn Merchants Drive offers 128 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Fan
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available for USD 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville

Quality Inn Merchants Drive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 253 out of 913 reviews" "
Rating 8 - Good. 317 out of 913 reviews" "
Rating 6 - Okay. 155 out of 913 reviews" "
Rating 4 - Poor. 108 out of 913 reviews" "
Rating 2 - Terrible. 80 out of 913 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Bill

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Door was damaged and deadbolt would not lock. Room was listed as nonsmoking but had clearly been smoked in.
Stayed 1 night in Jan 2024

4/10 Poor

marilyn

Stayed 1 night in Jan 2024

8/10 Good

Sandra

Travelled with family
Liked it had motel style door for each room. Small room but clean and comfortable. A bit noisy at night. Reviving cars nearby. Staff was friendly. Breakfast was just carbs basically.
Stayed 1 night in Jan 2024

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Great rates.
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY CLEAN AND GOOD SERVICE
Stayed 2 nights in Jan 2024

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
The night clerk was awesome. I cannot remember a time when I came across someone as friendly as this lady. I do not know what she gets paid, but I definitely would say that she deserves a raise or a bonus from her employers for the way that she makes you feel. She goes out of her way to make sure that everything is absolutely perfect for you.
Stayed 1 night in Jan 2024

8/10 Good

Athanasios, COVINGTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Right off I-75 and dining options within walking distances. Reasonable room rates.
Stayed 1 night in Jan 2024

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Just the beginning
Front staff was amazing. Rooms were semi clean. No salt on the 4 inches of ice in parking lot and steps. NO HEAT in the room, air blew constantly through the front door. 4°weather. Toilet wasnt secured to the floor. Shower didnt drain. Bathroom door didnt lock. Cigarette burns in the sheets and comforter.
Stayed 2 nights in Jan 2024