Issaquena Heights Boutique Hotel

3.5 star property
Enjoy the outdoor pool at this 3.5-star Knysna hotel

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Photo gallery for Issaquena Heights Boutique Hotel

View from property
Exterior
Superior Room, Lagoon View | Lake view
Restaurant
View from property
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
4 Bosbou Street Upper Central, Thesen Hill, Knysna, Western Cape, 6571
  • Popular LocationKnysna Waterfront16 min walk
  • Popular LocationKnysna Quays16 min walk
  • Popular LocationThesen Island3 min drive
  • AirportGeorge (GRJ)57 min drive

Room options

Standard Double or Twin Room (Manor)

  • 50 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, Lagoon View

  • 50 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Superior Double or Twin Room (Manor)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Knysna

In shopping district.Within a 10-minute walk of the hotel, you'll find Cape Floral Region Protected Areas and Pledge Nature Reserve. Knysna Waterfront and Knysna Quays are also within 2 miles (3 km).

What's nearby

  • Knysna Waterfront - 16 min walk
  • Knysna Quays - 16 min walk
  • Knysna Lagoon - 20 min walk
  • Thesen Island - 3 min drive
  • Leisure Isle - 10 min drive

Getting around

  • George (GRJ) - 58 min drive

Restaurants

  • Snobs Coffee - 7 min walk
  • KFC - 11 min walk
  • Persello's - 7 min walk
  • African Bean - 10 min walk
  • Lunar Cafe - 10 min walk

About this property

Issaquena Heights Boutique Hotel

Enjoy the outdoor pool at this 3.5-star Knysna hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, spa services, and a terrace are also featured at the business-friendly Issaquena Heights Boutique Hotel. Self parking is free.

This 3.5-star Knysna hotel is smoke free.

  • 1 building
  • 17 guestrooms or units
  • 2 levels
  • Built in 1920
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Issaquena Heights Boutique Hotel offers 17 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. This Knysna hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Languages

Afrikaans, English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily
  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool
  • Spa services

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Furnished balcony or patio

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: ZAR 250 for check-in between 7:00 PM and 9:00 PM
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: ZAR 250 for check-in between 7:00 PM and 9:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

All guests who check in must have the same name as that of the credit card used to make the booking.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Madison Manor Boutique Hotel Knysna
Madison Manor Boutique Knysna
Madison Manor Boutique Hotel
Issaquena Heights Hotel Knysna
Issaquena Heights Boutique Hotel Hotel
Issaquena Heights Boutique Hotel Knysna
Issaquena Heights Boutique Hotel Hotel Knysna

Issaquena Heights Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 20 out of 29 reviews" "
Rating 8 - Good. 7 out of 29 reviews" "
Rating 6 - Okay. 0 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Michele

Stayed 11 nights in Jan 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, friendly staff. Rooms are comfortable. It’s in at the top of the hill overlooking Knysna and not walkable. Not much in Knysa except the waterfront. It’s an overprice place for food and not much to see. The hotel was nice but I would stay in Plettenberg Bay instead.
Stayed 2 nights in Jan 2024

10/10 Excellent

Hussein

Stayed 1 night in Nov 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here, you won't be disappointed!!
A great hotel! Rooms were spacious and clean. The pool area was gorgeous with the most spectacular view! A bit far from town but they do offer a shuttle. Because the hotel was so beautiful, we decided to eat in the restaurant there instead of the town and was so glad that we did! The service was amazing and the food delicious! A big thank you to Elrico who went above and beyond to make our stay most memorable!
Stayed 1 night in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, room comfort
Quiet hotel with excellent views!
Lovely place with excellent view over Knysna - staff very efficient and courteous. Little bit disappointed with breakfast - convoluted; coffee or juice both not both and one coffee - pay extra to refill. No replenishing of water in the room - slight feeling of money pinching.
Stayed 2 nights in Oct 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Issaquena
Amazing place. Great service, great rooms, great facilities and great views.
Stayed 1 night in Oct 2023

10/10 Excellent

HH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth
Thanks for a pleasant stay. The view was wonder full. The rooms were beautifull, especially the antiques. Just love everything, Koi fishes, breakfast, supper, the quietness and Nala the friendly Labby.
Stayed 4 nights in Feb 2018

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
This is a nice hotel which is full of antiques. The rooms are done out nicely. The hotel is currently under some maintenance work due to the recent fires but is lucky to still be standing as the house next door was completely destroyed. My only complaint would be the noise of the air conditioning. Having turned off ours and the fridge as the made too much noise, I was still awoken by some other ac despite being the only guests (as it was put of season) and I was wearing earplugs. Breakfast is very good and staff are friendly and helpful.
Stayed 1 night in Aug 2017

10/10 Excellent

Zimkhitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality stay
I had an amazing stay at this hotel. The service is superb and the staff is very helpful and friendly. The room was nicely decorated and spacious. I would highly recommend this hotel for the location, staff, beautiful views from the pool area and spacious room.
Stayed 3 nights in Jul 2017

8/10 Good

Georgette, Québec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY nice hotel and VERY nice personnel.
Very pleasant place and all is perfect. The bed was very confortable and it was a quiet place.