View all photos for Run of the House (cannot specify the room type)
Run of the House (cannot specify the room type)
9.69.6 out of 10
Exceptional
5 reviews
(5 reviews)
Partial sea view
19 sq m
1 bedroom
Sleeps 3
1 Twin Bed
View all photos for Semi Double North View
Semi Double North View
8.68.6 out of 10
Excellent
4 reviews
(4 reviews)
Mountain view
19 sq m
Sleeps 3
1 Large Twin Bed
View all photos for Standard Double East View
Standard Double East View
8.68.6 out of 10
Excellent
21 reviews
(21 reviews)
City view
21 sq m
Sleeps 3
1 Double Bed
View all photos for Standard Double South View
Standard Double South View
9.09.0 out of 10
Wonderful
6 reviews
(6 reviews)
Ocean view
25 sq m
Sleeps 3
1 Double Bed
View all photos for Standard Double West View
Standard Double West View
8.48.4 out of 10
Very good
7 reviews
(7 reviews)
Bay view
21 sq m
Sleeps 3
1 Double Bed
View all photos for Standard Twin East View
Standard Twin East View
8.68.6 out of 10
Excellent
9 reviews
(9 reviews)
City view
27 sq m
Sleeps 4
2 Twin Beds
View all photos for Standard Twin East View for 3 people
Standard Twin East View for 3 people
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
City view
27 sq m
1 bedroom
Sleeps 6
2 Twin Beds and 1 Twin Sofa Bed
View all photos for Standard Twin East View for 4 people
Standard Twin East View for 4 people
9.69.6 out of 10
Exceptional
12 reviews
(12 reviews)
City view
27 sq m
1 bedroom
Sleeps 8
2 Twin Beds and 2 Twin Sofa Beds
View all photos for Standard Twin West View
Standard Twin West View
8.88.8 out of 10
Excellent
16 reviews
(16 reviews)
Bay view
27 sq m
Sleeps 4
2 Twin Beds
View all photos for Standard Twin West View for 3 people
Standard Twin West View for 3 people
8.48.4 out of 10
Very good
8 reviews
(8 reviews)
Bay view
27 sq m
1 bedroom
Sleeps 6
2 Twin Beds and 1 Twin Sofa Bed
View all photos for Standard Twin West View for 4 people
Standard Twin West View for 4 people
8.88.8 out of 10
Excellent
8 reviews
(8 reviews)
Bay view
27 sq m
1 bedroom
Sleeps 8
2 Twin Beds and 2 Twin Sofa Beds
View all photos for Standard Double
Standard Double
Partial sea view
21 sq m
Sleeps 3
1 Double Bed
View all photos for Standard Twin
Standard Twin
9.09.0 out of 10
Wonderful
6 reviews
(6 reviews)
Partial sea view
27 sq m
Sleeps 4
2 Twin Beds
View all photos for Standard Twin Room With West View
Standard Twin Room With West View
Sleeps 2
View all photos for Standard Twin Room With East View
Standard Twin Room With East View
Sleeps 2
View all photos for Standard Double Room With West View
Standard Double Room With West View
Sleeps 2
View all photos for Semi Double Room With North View
Semi Double Room With North View
Sleeps 2
View all photos for Standard Double Room With East View
Standard Double Room With East View
Sleeps 2
View all photos for Single Room
Single Room
18 sq m
Sleeps 1
1 Twin Bed
View all photos for Superior Twin
Superior Twin
Partial sea view
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Moderate Double North View, Non Smoking
Moderate Double North View, Non Smoking
7.47.4 out of 10
Good
6 reviews
(6 reviews)
Mountain view
19 sq m
1 bedroom
Sleeps 2
1 Double Bed
View all photos for Moderate Double East View, Non Smoking
Moderate Double East View, Non Smoking
9.09.0 out of 10
Wonderful
6 reviews
(6 reviews)
City view
23 sq m
1 bedroom
Sleeps 2
1 Double Bed
View all photos for Moderate Double West View, Non Smoking
Moderate Double West View, Non Smoking
8.48.4 out of 10
Very good
7 reviews
(7 reviews)
Bay view
23 sq m
1 bedroom
Sleeps 2
1 Double Bed
View all photos for Moderate Double South View, Non Smoking
Moderate Double South View, Non Smoking
10.010.0 out of 10
Exceptional
4 reviews
(4 reviews)
Ocean view
25 sq m
1 bedroom
Sleeps 2
1 Double Bed
View all photos for Comfort Corner Double South View, Non Smoking
Comfort Corner Double South View, Non Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
Ocean view
25 sq m
1 bedroom
Sleeps 2
1 Double Bed
View all photos for Standard Corner King South View, Non Smoking
Standard Corner King South View, Non Smoking
Ocean view
29 sq m
1 bedroom
Sleeps 2
1 King Bed
View all photos for Standard Corner King West View, Non Smoking
Standard Corner King West View, Non Smoking
Bay view
29 sq m
1 bedroom
Sleeps 2
1 King Bed
View all photos for Moderate Twin East View, Non Smoking
Moderate Twin East View, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
City view
27 sq m
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Moderate Twin East View for 3 people, Non Smoking
Moderate Twin East View for 3 people, Non Smoking
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
City view
27 sq m
1 bedroom
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed
View all photos for Comfort Twin East View, Non Smoking
Comfort Twin East View, Non Smoking
City view
31 sq m
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Comfort Twin East View for 3 people, Non Smoking
Comfort Twin East View for 3 people, Non Smoking
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
City view
31 sq m
1 bedroom
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed
View all photos for Moderate Twin West View, Non Smoking
Moderate Twin West View, Non Smoking
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Bay view
27 sq m
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Moderate Twin West View for 3 people, Non Smoking
Moderate Twin West View for 3 people, Non Smoking
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Bay view
27 sq m
1 bedroom
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed
View all photos for Comfort Twin West View, Non Smoking
Comfort Twin West View, Non Smoking
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Bay view
31 sq m
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Comfort Twin West View for 3 people, Non Smoking
Comfort Twin West View for 3 people, Non Smoking
Bay view
31 sq m
1 bedroom
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed
View all photos for Executive Twin South View, Non Smoking
Executive Twin South View, Non Smoking
Ocean view
38 sq m
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Executive Corner King North View, Non Smoking
Executive Corner King North View, Non Smoking
7.07.0 out of 10
Good
2 reviews
(2 reviews)
Mountain view
39 sq m
1 bedroom
Sleeps 2
1 King Bed
View all photos for Executive Corner Twin South View, Non Smoking
Executive Corner Twin South View, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Ocean view
45 sq m
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Executive Corner Twin North View, Non Smoking
Executive Corner Twin North View, Non Smoking
Mountain view
47 sq m
Sleeps 2
2 Twin Beds
View all photos for Junior Suite West View, Non Smoking
Junior Suite West View, Non Smoking
Bay view
48 sq m
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Junior Suite West View for 3 people, Non Smoking
Junior Suite West View for 3 people, Non Smoking
Bay view
48 sq m
1 bedroom
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed
View all photos for Junior Suite West View for 4 people, Non Smoking
Junior Suite West View for 4 people, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Bay view
48 sq m
Sleeps 4
2 Twin Beds and 2 Twin Sofa Beds
View all photos for Junior Corner Suite South View, Non Smoking
Junior Corner Suite South View, Non Smoking
Ocean view
50 sq m
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Junior Corner Suite Wide Balcony South View, Non Smoking
Junior Corner Suite Wide Balcony South View, Non Smoking
Ocean view
53 sq m
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Oriental Suite South View, Non Smoking
Oriental Suite South View, Non Smoking
Ocean view
88 sq m
Sleeps 2
2 Twin Beds
View all photos for Comfort Twin East View, Non Smoking with Lounge Access
Comfort Twin East View, Non Smoking with Lounge Access
City view
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Comfort Twin West View, Non Smoking with Lounge Access
Comfort Twin West View, Non Smoking with Lounge Access
Bay view
Sleeps 2
2 Twin Beds
View all photos for Comfort Corner Double South View, Non Smoking with Lounge Access
Comfort Corner Double South View, Non Smoking with Lounge Access
Ocean view
1 bedroom
Sleeps 2
1 Double Bed
View all photos for Moderate Twin East View, Non Smoking with Lounge Access
Moderate Twin East View, Non Smoking with Lounge Access
City view
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Moderate Twin West View, Non Smoking with Lounge Access
Moderate Twin West View, Non Smoking with Lounge Access
Bay view
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Moderate Double East View, Non Smoking with Lounge Access
Moderate Double East View, Non Smoking with Lounge Access
City view
1 bedroom
Sleeps 2
1 Double Bed
View all photos for Moderate Double North View, Non Smoking with Lounge Access
Moderate Double North View, Non Smoking with Lounge Access
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Mountain view
1 bedroom
Sleeps 2
1 Double Bed
View all photos for Moderate Double South View, Non Smoking with Lounge Access
Moderate Double South View, Non Smoking with Lounge Access
Ocean view
1 bedroom
Sleeps 2
1 Double Bed
View all photos for Moderate Double West View, Non Smoking with Lounge Access
Moderate Double West View, Non Smoking with Lounge Access
Bay view
1 bedroom
Sleeps 2
1 Double Bed
View all photos for Standard Corner King West View, Non Smoking with Lounge Access
Standard Corner King West View, Non Smoking with Lounge Access
Sleeps 2
1 King Bed
View all photos for Comfort Corner King, North view, Non smoking
Comfort Corner King, North view, Non smoking
Mountain view
29 sq m
1 bedroom
Sleeps 3
1 King Bed
View all photos for Moderate Double North View Inc Kobe Port Tower Ticket for Adults, Non Smoking
Moderate Double North View Inc Kobe Port Tower Ticket for Adults, Non Smoking
Mountain view
Sleeps 2
1 Double Bed
View all photos for Moderate Double East View Inc Kobe Port Tower Ticket for Adults, Non Smoking
Moderate Double East View Inc Kobe Port Tower Ticket for Adults, Non Smoking
City view
Sleeps 2
1 Double Bed
View all photos for Moderate Twin East View Inc Kobe Port Tower Ticket for Adults, Non Smoking
Moderate Twin East View Inc Kobe Port Tower Ticket for Adults, Non Smoking
City view
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Single Room
Single Room
Sleeps 1
View all photos for Moderate Double West View
Moderate Double West View
Sleeps 2
View all photos for Standard Corner King West View
Standard Corner King West View
Sleeps 2
View all photos for Moderate Twin West View
Moderate Twin West View
Sleeps 3
View all photos for Comfort Twin West View
Comfort Twin West View
Sleeps 2
View all photos for Junior Suite West View
Junior Suite West View
Sleeps 2
View all photos for Moderate Double North View
Moderate Double North View
Sleeps 2
View all photos for Moderate Double East View
Moderate Double East View
Sleeps 2
View all photos for Moderate Double South View
Moderate Double South View
Sleeps 2
View all photos for Comfort Corner Double South View
Comfort Corner Double South View
Sleeps 2
View all photos for Standard Corner King South View
Standard Corner King South View
Sleeps 2
View all photos for Moderate Twin East View
Moderate Twin East View
Sleeps 2
View all photos for Moderate Twin East View+1 ExtraBed
Moderate Twin East View+1 ExtraBed
Sleeps 3
View all photos for Comfort Twin East View
Comfort Twin East View
Sleeps 2
View all photos for Comfort Twin East View+1 ExtraBed
Comfort Twin East View+1 ExtraBed
Sleeps 3
View all photos for Moderate Twin West View+1 ExtraBed
Moderate Twin West View+1 ExtraBed
Sleeps 3
View all photos for Comfort Twin West View+1 ExtraBed
Comfort Twin West View+1 ExtraBed
Sleeps 3
View all photos for Executive Twin South View
Executive Twin South View
Sleeps 2
View all photos for Executive Corner King North View
Executive Corner King North View
Sleeps 2
View all photos for Executive Corner Twin South View
Executive Corner Twin South View
Sleeps 2
View all photos for Executive Corner Twin North View
Executive Corner Twin North View
Sleeps 2
View all photos for Junior Suite West View+1 ExtraBed
Junior Suite West View+1 ExtraBed
Sleeps 3
View all photos for Junior Suite West View+2 ExtraBed
Junior Suite West View+2 ExtraBed
Sleeps 4
View all photos for Junior Corner Suite South View
Junior Corner Suite South View
Sleeps 2
View all photos for Junior Corner Suite Wide Balcony South View
Junior Corner Suite Wide Balcony South View
Sleeps 2
View all photos for Oriental Suite South View
Oriental Suite South View
Sleeps 2
View all photos for Standard Twin Room With East View+1 ExtraBed
Standard Twin Room With East View+1 ExtraBed
Sleeps 3
View all photos for Standard Twin Room With East View+2 ExtraBed
Standard Twin Room With East View+2 ExtraBed
Sleeps 4
View all photos for Standard Twin Room With West View+1 ExtraBed
Standard Twin Room With West View+1 ExtraBed
Sleeps 3
View all photos for Standard Twin Room With West View+2 ExtraBed
Standard Twin Room With West View+2 ExtraBed
Sleeps 4
View all photos for Comfort Corner King North View
Comfort Corner King North View
Sleeps 2
View all photos for Moderate Twin +1 ExtraBed(Direction Cannot Be Specified)
Moderate Twin +1 ExtraBed(Direction Cannot Be Specified)
Sleeps 3
View all photos for Standard Double South View Non Smoking
Standard Double South View Non Smoking
Sleeps 2
About the area
Kobe
Oceanside stay.Within a 10-minute walk of this Kobe City Centre hotel, you'll find Meriken Park and Kobe Tower. Kobe Anpanman Children's Museum & Mall and Kobe Harborland are also within 2 miles (3 km).
What's nearby
Meriken Park - 1 min walk - 0.2 km
Kobe Tower - 5 min walk - 0.4 km
Kobe Harborland - 7 min walk - 0.6 km
Motomachi Shopping Street - 10 min walk - 0.9 km
Kobe Anpanman Children's Museum & Mall - 11 min walk - 1.0 km
Getting around
Minatomotomachi Station - 11 min walk
Kobe Station - 19 min walk
Kansai Intl. Airport (KIX) - 83 min drive
Restaurants
Starbucks - 5 min walk
VIEW BAR - 1 min walk
Ready Go Round Mini - 5 min walk
菜の庵 - 11 min walk
神戸フランツ - 11 min walk
About this property
Kobe MerikenPark Oriental Hotel
4.5-star luxury hotel near Meriken Park
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A train station pick-up service and a train station drop-off service are free. A terrace, a vending machine, and multilingual staff are also featured at the luxury Kobe MerikenPark Oriental Hotel. For a fee, parking is available.
Smoking is allowed in designated areas at this 4.5-star Kobe hotel.
1 building
323 guestrooms or units
14 levels
3 dining venues
Meeting rooms
Built in 1995
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-in
Staff is multilingual
Storage area for luggage
Terrace
Gift shop
Beauty salon
ATM
Onsite shopping
Elevator
Smoking in designated areas
Lockers available
Bar or lounge
Kobe MerikenPark Oriental Hotel offers 323 air-conditioned accommodations with complimentary bottled water and slippers. Rooms open to furnished balconies. Satellite television is provided. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers.
This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and change of towels can be requested.
Free train station pick-up and drop-off shuttle from 8:00 AM to 10:00 PM
Self parking on site (JPY 1,800 per night)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 3,800 for adults and JPY 1,200 for children
3 restaurants
A bar/lounge
Things to do
Bicycle rentals
Shopping
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible train station shuttle
Braille/raised signage
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchairs on site
Room amenities
Entertainment
49-inch TV with cable/satellite channels
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Toilet paper
Toilet with electronic bidet
Toothbrush and toothpaste
Towels provided
Food and drink
Electric kettle
Free bottled water
Limited room service
Refrigerator
Tea bags/instant coffee
More
Air conditioning
Desk
Electrical adapters
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided for stays of 4 nights or more and housekeeping service is provided every 4 days.
Breakfast is not included in the breakfast rates for children 3-5 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-2 is at no charge.
A scheduled power outage will take place on March 10, 2026, from 12:30-5 AM. All facilities that use power, including elevators and parking garage will not be available during this time.
This property provides a drop-off shuttle to Sannomiya train station daily.
Renovations and closures
The property will be renovating from March 10 2026 to March 10 2026 (completion date subject to change). The following areas are affected:
Elevator
Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1200 for children
Self parking fee: JPY 1800 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.
We should mention
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
Kobe Meriken Park Oriental
Kobe Meriken Park Oriental Hotel
Meriken
Meriken Park Oriental
Meriken Park Oriental Hotel
Kobe Merikenpark Oriental
Kobe Meriken Park Oriental Hotel
Kobe MerikenPark Oriental Hotel Kobe
Kobe MerikenPark Oriental Hotel Hotel
Kobe MerikenPark Oriental Hotel Hotel Kobe
Kobe MerikenPark Oriental Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 638 out of 1012 reviews
10 - Excellent
638
Rating 8 - Good. 263 out of 1012 reviews
8 - Good
263
Rating 6 - Okay. 75 out of 1012 reviews
6 - Okay
75
Rating 4 - Poor. 20 out of 1012 reviews
4 - Poor
20
Rating 2 - Terrible. 16 out of 1012 reviews
2 - Terrible
16
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
Reviews
4/10 Poor
Kyoko
Dec 5, 2025
Disliked: Property conditions & facilities
Overrated. The balcony was much narrower than the photo. Too expensive for what it is
Kyoko
Stayed 2 nights in Nov 2025
4/10 Poor
Akiko
Dec 4, 2025
Disliked: Staff & service
Stuff was unprofessional. Most of them were not smiling or welcoming. Some ignored us. Hotel was okay. Felt old. Not staying again.
Akiko
Stayed 1 night in Nov 2025
10/10 Excellent
Graham
Business traveller
Nov 30, 2025
Liked: Cleanliness, staff & service, amenities
Good rooms and great views. Great breakfast buffet
The Kobe Meriken Park Oriental Hotel is located directly at the harbor in Kobe. Our room was spacious and clean and it had great view of the city and the harbor. ample parking is available. Excellent buffet breakfast & dinner are offered at the hotel.
Reinhold
Stayed 1 night in Nov 2025
10/10 Excellent
Glen
Nov 22, 2025
Staff were lovely and responsive. Rooms were clean and tastefully decorated. View from corner balcony was amazing!
The room view was gorgeous, and the entire hotel was beautiful. We really enjoyed the breakfast buffet and dinner buffet with all you can eat crab. The quality of food was great. I felt the receptionist at the front desk was very rude. She was very short in her responses to me and not welcoming. As an American I would not recommend this hotel to another American. As the first representative of the hotel they should find someone who makes international guests feel welcome. It made me wonder if it reflected the sentiment of the entire hotel. The lack of effort she made to explain the hotel amenities was poor.
Structure of the hotel was marvelous, and view from my room was beautiful. I saw a great sun set and ocean view. The staff was kind and the atmosphere was great
Beautiful hotel, unfortunately my experience was not good. I booked an additional night and had to check out and check back in 3 hours later. I requested a late checkout, $3,000 yen for 1 extra hour. The bar on the 14th floor charged $1,100 yen as a cover charge. Access to the pool/sauna $1,650 yen, $300 yen for bath hat. I called the bellhop to assist with my luggage, not available to assist.
Amazing hotel and fabulous night view of the lit up Ferris wheel. Great location on the pier. Rooms are big and well
Laid out. Highly recommend and would definitely stay again.
An iconic hotel next to the Kobe Tower, waterfront park, cruise tours, and Mosaic restaurant row. A shuttle bus also takes guests to Kobe Central Station next to the F&B n shopping district.
The hotel staff were all helpful and friendly from check in, to bar and cleaning staff. Rooms were very clean with comfortable bed and everything you need provided including razors,toothbrushes and even phone chargers.The only negative was the spa which was not upto the standard of the rest of the hotel it was not very clean , needed some updating and should have been included in the price. Views from all the rooms are fantastic from any direction a real plus point of the hotel. Very accessible for shopping and restaurants would definitely stay again .
The building was amazingly beautiful. The staff was kind and supportive. The breakfast was great. I just wanted to open earlier such 6 am instead of 7 am.
Excellent.Beautiful harbor view. Relaxing environment. Nice to stroll around in the harborland neighborhood area with little shops and resturants.Close walking distance to Diamaru department store. Such beautiful store area. Room is spacious and clean with balcony harbor view. Service is good. Highly recommend.