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Hotel H15 Francuski Old Town - Destigo Hotels

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Front of property
Apartment | Living room
Restaurant
Exterior
Apartment | Bathroom

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Ul. Pijarska 13, Kraków, 31-015
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪5 min walk‬
  • Place, Cloth Hall
    ‪5 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪34 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment

Apartment | Living room

Apartment

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Twin Room

Bathroom

Premium Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Comfort Twin Room

Bathroom

Comfort Twin Room

  • Sleeps 2
  • Free WiFi

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Exterior

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About the area

Kraków

City center stay.With a stay at this Kraków Old Town hotel, you'll be steps from Czartoryski Museum and Florian's Gate. Main Market Square and Planty Park are also within half a mile (1 km).

What's nearby

  • Florianska Street - 1 min walk - 0.0 km
  • Royal Road - 2 min walk - 0.2 km
  • Main Market Square - 3 min walk - 0.3 km
  • St. Mary's Basilica - 5 min walk - 0.4 km
  • Cloth Hall - 5 min walk - 0.4 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 10 min drive
  • Kraków Główny Station - 16 min walk
  • John Paul II - Balice Airport (KRK) - 37 min drive

Restaurants

  • ‪Pijalnia Wódki i Piwa - ‬3 min walk
  • ‪Lindo Bar - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Karmello Chocolatier - ‬2 min walk
  • ‪Trattoria Degusti - ‬3 min walk

About this property

Hotel H15 Francuski Old Town - Destigo Hotels

5-star luxury hotel near Main Market Square
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. The luxury Hotel H15 Francuski Old Town - Destigo Hotels also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kraków hotel.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel H15 Francuski Old Town - Destigo Hotels offers 42 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (PLN 120 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered valet parking on site (PLN 120 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 110 for adults and PLN 55 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Piano
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 44 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 150.0 per day.
  • Cribs (infant beds) are available for PLN 60 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 110 for adults and PLN 55 for children
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: PLN 120 per day (in/out privileges)
  • Nearby parking fee: PLN 120 per day(492 ft away; open 24 hours)
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60 per stay
  • Rollaway bed fee: PLN 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Francuski

Francuski Hotel

Francuski Krakow

Hotel Francuski

Hotel Francuski Krakow

Krakow Orbis Francuski Hotel

Orbis Francuski Hotel Krakow

Orbis Francuski Krakow Hotel Krakow

Orbis Francuski Krakow Hotel

Francuski Hotel Krakow

Francuski Hotel

Francuski Krakow

Francuski

Hotel Francuski Hotel Krakow

Krakow Francuski Hotel Hotel

Hotel Francuski Hotel

Francuski Hotel Krakow

Hotel Francuski

Frequently asked questions

How close is Hotel H15 Francuski Old Town - Destigo Hotels to the airport?

Hotel H15 Francuski Old Town - Destigo Hotels is 8.1 mi (37-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel H15 Francuski Old Town - Destigo Hotels?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Hotel H15 Francuski Old Town - Destigo Hotels on Jul 1, 2026 start from CA $246, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel H15 Francuski Old Town - Destigo Hotels have an airport shuttle?

Hotel H15 Francuski Old Town - Destigo Hotels offers an airport shuttle 24 hours a day, on request, for a charge of PLN 130 per vehicle, one-way.

Does Hotel H15 Francuski Old Town - Destigo Hotels offer free breakfast?

Free breakfast isn’t provided at Hotel H15 Francuski Old Town - Destigo Hotels, but buffet breakfast is offered for a fee of PLN 110 for adults and PLN 55 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Hotel H15 Francuski Old Town - Destigo Hotels?

No, there is no casino at this hotel.

What time is check-in at Hotel H15 Francuski Old Town - Destigo Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel H15 Francuski Old Town - Destigo Hotels?

Free parking is not available at this hotel. Valet parking is available for PLN 120 per day.

Does Hotel H15 Francuski Old Town - Destigo Hotels have a pool?

Hotel H15 Francuski Old Town - Destigo Hotels does not have a pool.

Does Hotel H15 Francuski Old Town - Destigo Hotels have a restaurant?

Yes, there is a restaurant on site.

Does Hotel H15 Francuski Old Town - Destigo Hotels have a spa?

There are no spa services available at this hotel.

How close is Hotel H15 Francuski Old Town - Destigo Hotels to downtown Kraków?

Hotel H15 Francuski Old Town - Destigo Hotels is 0.2 mi away from Kraków.

Hotel H15 Francuski Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 344 out of 442 reviews
Rating 8 - Good. 77 out of 442 reviews
Rating 6 - Okay. 19 out of 442 reviews
Rating 4 - Poor. 2 out of 442 reviews
Rating 2 - Terrible. 0 out of 442 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel, brilliant customer service, really amazing breakfast
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Dennton

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Lovely large rooms. Good location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Everything was great, location, service, room. Highly recommend
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Karolina

Liked: Cleanliness, staff & service, amenities
Clean, courteous staff, we asked for a baby cot and it had a baby sized pillow and duvet. Very happy with our stay. Breakfast was ok but for price we expects more choice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel - the service, the cleanliness, the bar, the restaurant AND the price. Would most definitely stayntheee again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff were professional.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ellie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location, very friendly staff, and nice breakfast buffet bar!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Mason

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel in great location and amazing price!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Geoffrey Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff very friendly, nice updated rooms, fabulous breakfast, love the eggs benedict, and the crepes suzette for dessert made tableside was amazing.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Pasquale Di

Liked: Staff & service, amenities, property conditions & facilities
Very good location walk to everything excellent staff
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

Hotel is wonderful and in a fabulous location. Very clean, comfortable beds and excellent service. Would highly recommend staying here.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect , clean , the staff very professional
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, amenities, property conditions & facilities
EXCELLENT
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building with lots of character. Colourful interesting decor. Facilities were great. Excellent Restaurant and Patisserie
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ievgeniia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice staff
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Danuta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in old town
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Thomas Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,very friendly staff & clean hotel
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and perfect location in Old Town.
Stayed 4 nights in May 2024
Verified

6/10 Okay

Pazi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The roooms and furniture are quite dated. Staff were lovely and great location.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location Great Hotel

Great Location, Beautiful Decor and very comfortable rooms. Staff very friendly and helpful
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic all round. Great service and great hotel
Stayed 4 nights in Jun 2025