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"Hotel was perfectly located for seeing & walking Krakow. Staff was very professional. Breakfast was good with some glitches as special orders were h ... " More

By a verified traveller on Sun 19 Jun 2016

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Hotel Description

5-star luxury hotel near Main Market Square

City Centre stay

At this Old Town hotel, you'll be well placed to visit Main Market Square and Cloth Hall, both within a 5-minute walk. St. Mary's Basilica and Krakow Barbican are also within half a mile (1 km).

Dining, 24-hour fitness

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. A 24-hour business center, express check-in, and express check-out are also on offer.

Free WiFi, LED TVs

The 64 guestrooms feature thoughtful touches like pillow menus and bathrobes, as well as free WiFi and 24-hour room service. Other amenities include LED TVs, minibars, and free bottled water.

Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$110* Per night/room 1 Feb. - 2 Feb.

Executive Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Business Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Hotel ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hotel

Everyone (1)
5 out of 5

A Grand stay

Hotel was perfectly located for seeing & walking Krakow. Staff was very professional. Breakfast was good with some glitches as special orders were hard to coordinate. Room was large & comfortable. Temp was difficult to control. Our room was on the back side of the hotel & just above a Gentleman's Club. Sometimes there was music & laughter, but it did not keep us awake! We would go back here again.

Posted by on 19 Jun. 2016

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3 out of 5

:)

I'm satisfied with this hotel.

Posted by on 19 Oct. 2009

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3 out of 5

:)

I liked this place

Posted by on 19 Oct. 2009

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. Event space at this hotel measures 1701 square feet (158 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the luxury Grand Hotel. An airport shuttle (available 24 hours) is available for a fee. This 5-star Krakow hotel is smoke free.

  • 64 guestrooms or units
  • 1701 sq ft of conference space
  • 158 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Airport: John Paul II - Balice Airport (KRK) (12.5 km / 7.8 mi)
  • Train station: Krakow Glowny Station (3.3 km / 2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Grand Hotel offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries. This Krakow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Pillow options
  • Bathtub
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Grand Hotel has a restaurant serving breakfast only.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: PLN 80 per pet, per night
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 90 per person (approximately)
  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Nearby parking fee: PLN 90 per day
  • Pet fee: PLN 80 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Krakow
  • Grand Krakow
  • Grand Hotel Hotel
  • Grand Hotel Krakow
  • Grand Hotel Hotel Krakow

You should know

  • Grand Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.