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Hilton Garden Inn Krakow

4.0 star property
4-star hotel near ICE Krakow Congress Centre

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Photo gallery for Hilton Garden Inn Krakow

Snack bar
View from property
Room, 2 Single Beds
Exterior
Room, 1 Queen Bed, Accessible

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Marii Konopnickiej 33, Kraków, 30-302
  • ICE Krakow Congress Centre
    ‪8 min walk‬
  • Wawel Castle
    ‪15 min walk‬
  • Royal Road
    ‪17 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Premium bedding, in-room safe, desk, blackout drapes

Family Room, 1 King Bed (Connecting Rooms)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Kraków

Heart of Kraków.With a stay at this Debniki hotel, you'll be within half a mile (1 km) of ICE Krakow Congress Centre and 2 miles (3 km) of Royal Road. Wawel Castle and Oskar Schindler Factory are also within 2 miles (3 km).

What's nearby

  • ICE Krakow Congress Centre - 8 min walk - 0.7 km
  • Wawel Castle - 15 min walk - 1.3 km
  • Royal Road - 17 min walk - 1.4 km
  • St. Mary's Basilica - 4 min drive - 2.8 km
  • Oskar Schindler Factory - 5 min drive - 4.2 km

Getting around

  • Kurdwanów P+R Station - 4 min drive
  • Turowicza Station - 9 min drive
  • John Paul II - Balice Airport (KRK) - 22 min drive

Restaurants

  • ‪Hala Forum - ‬8 min walk
  • ‪T.E.A. TIME Brewpub - ‬12 min walk
  • ‪M22 Beef & Chips - ‬9 min walk
  • ‪Królowa Przedmieścia - ‬10 min walk
  • ‪Forum Przestrzenie - ‬7 min walk

About this property

Hilton Garden Inn Krakow

4-star hotel near ICE Krakow Congress Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi and wired Internet. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn Krakow. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Kraków hotel is smoke free.

  • 154 guestrooms or units
  • 7 levels
  • 214 sq m of conference space
  • Built in 2011
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Krakow offers 154 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, German, Polish, Ukrainian

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Exterior

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  • Free WiFi
  • Restaurant
  • Air conditioning
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Property amenities

Family friendly

  • Children's games
  • Children's toys
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 12 to 15 for adults and EUR 6 to 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 16 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 22 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 to 15 for adults, and EUR 6 to 8 for children
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 22 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property is also known as

Hilton Garden Inn Hotel Krakow
Hilton Garden Inn Krakow
Krakow Hilton Garden Inn
Hilton Garden Inn Krakow Hotel Krakow
Hilton Garden Inn Krakow Hotel
Hilton Garn Inn Krakow Hotel
Hilton Garden Inn Krakow Hotel
Hilton Garden Inn Krakow Kraków
Hilton Garden Inn Krakow Hotel Kraków

Hilton Garden Inn Krakow Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 421 out of 646 reviews
Rating 8 - Good. 195 out of 646 reviews
Rating 6 - Okay. 23 out of 646 reviews
Rating 4 - Poor. 2 out of 646 reviews
Rating 2 - Terrible. 5 out of 646 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel if you are attending a conference at the ICE. A bit far from the old town though.
Stayed 6 nights in Mar 2025

10/10 Excellent

David, Stotfold

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and beautiful view
Stayed 1 night in Feb 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean; restaurant staff very friendly and efficient; room cleanness top! front desk staff a bit indifferent ...
Stayed 4 nights in Feb 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a family room on the top floor. The room was a perfect size for a family of 3. There was a great selection of options at breakfast. Staff were all very helpful. We liked the location, it was about a 25 minute walk to the old town and it was a quiet location.
Stayed 3 nights in Dec 2024

8/10 Good

Petr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Petr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

YILONG

Stayed 3 nights in Sep 2024

8/10 Good

Donald, Jacksonville

Stayed 3 nights in Aug 2024

10/10 Excellent

Tyberiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2024

8/10 Good

Nancy

Stayed 2 nights in Aug 2024

10/10 Excellent

Aneta

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel with friendly staff and delicious breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

E.W.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.
Stayed 3 nights in Jul 2024

10/10 Excellent

Hala

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel near the attractions

Excellent stay in this hotel very near the river wawel castle and the city center very helpful and friendly staff good breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

stanislaw, justice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you great place easy on easy off close to castle ,30 min walk to center Sukiennice, verry recommend Stan from Chicago
Stayed 2 nights in Jun 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. All good.
Stayed 3 nights in Jun 2024

8/10 Good

Janusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is an issue
Stayed 1 night in May 2024

8/10 Good

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room with great amenities and surprisingly good breakfast. TV channels could use a bit more choice.
Stayed 2 nights in Dec 2023

10/10 Excellent

stephen robert, Ellesmere Port

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really welcoming and friendly staff throughout the hotel. We enjoy walking so the distance into the Old Town and the Jewish Quarter were both fine, (about 20 minutes) some people may prefer a shorter walk. Lovely breakfast - you can make your own apple/carrot/spinach juice and waffles, omelettes and other eggs will be made fresh and the buffet is very good too. Bed was comfortable so we got a good night's sleep!
Stayed 5 nights in Nov 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, quiet and a perfect distance for a good walk to the old town and market square
Stayed 10 nights in Aug 2023

10/10 Excellent

j

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I booked a "Room, 1 Queen bed" and when I got there, they gave me the accessible room (for disabled etc). When I asked to change the room to a normal room, they said it was not possible and that I had booked an accessible room from Hotels.com. My booking clearly does not state that so I am not sure who messed this up. They have signs of the 'Hilton promise' which guarantees to make it right if something isn't just as we like it - this clearly is not true as they just brushed me off. Staying in a disabled room is just not the same as staying in a normal room and this tainted the trip as we had high hopes for our Hilton stay especially given that this hotel is not cheap either. Furthermore, the location is not close to public transport and was a bit of a walk. We ended up taking an Uber back. Even though the Ferris wheel and summer fair was opposite the hotel, you cannot cross the road to get to it as it is a highway. So to cross, you have to walk all the way to the end and walk all the way back. On the bright side, parking was free, and the breakfast was great. The waffles with fruits was a treat.
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023