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5.0 out of 5

"Veru helpful fromt desk. Could use a dang ATM. A nice hotel. The bartender savee us as we lef try passports in Uber and whw worked miracles to get ... " More

By a verified traveller on Sat 21 Mar 2020

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Hotel Description

4-star hotel near Wawel Castle

Heart of Krakow

Within a 15-minute walk of this City Centre hotel, you'll find ICE Krakow Congress Centre and Dragon's Den. Wawel Castle and Main Market Square are also within 2 miles (3 km).

Renovated in 2017

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Self parking, a grocery/convenience store, and dry cleaning are also offered.

Free Internet, refrigerators

The 154 guestrooms offer free WiFi and free wired Internet, refrigerators, and LCD TVs. Room service, free bottled water, and hair dryers are also available.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
C$95* Per night/room 5 Jun. - 6 Jun.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Krakow ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Krakow

Everyone (1) Family (1)
5 out of 5
Veru helpful fromt desk. Could use a dang ATM. A nice hotel. The bartender savee us as we lef try passports in Uber and whw worked miracles to get the 5 passports back from Uber. She is amazing and we.could not thank her appropriately as bar closed for coronavirus and she didnt work.

Posted by , from Krakow. Home in usa on 21 Mar. 2020

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5 out of 5
Great staff, decor, food & experience compared to other hotels in Europe. Very pleasant and comfortable! I wish they all were like this!!!!

Posted by , from Texas on 31 Oct. 2018

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5 out of 5

The best experience in our family. Enough parking space as well.

It is a little too far to the center of the town, but we had a car. The best brakefast.

Posted by , from Atlanta, GA, USA on 14 Aug. 2012

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2300 square feet (214 square meters) and includes conference space. A fitness center, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Krakow. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of Hilton Garden Inn Krakow was completed in 2017. This 4-star Krakow hotel is smoke free.

  • 154 guestrooms or units
  • 7 levels
  • 2300 sq ft of conference space
  • 214 sq m of conference space
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Krakow (KRK-John Paul II - Balice) (21.7 km / 13.5 mi)
  • Train station: Krakow Plaszow Station (4.8 km / 3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Krakow offers 154 accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Krakow hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Hilton Garden Inn Krakow has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 25.00 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 45 and EUR 55 per person (approximately)
  • Airport shuttle fee: EUR 20 per vehicle (one way)
  • Self parking fee: EUR 14 per day
  • Pet fee: EUR 25.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Krakow
  • Hilton Garden Inn Krakow
  • Krakow Hilton Garden Inn
  • Hilton Garden Inn Krakow Hotel Krakow
  • Hilton Garden Inn Krakow Hotel
  • Hilton Garn Inn Krakow Hotel
  • Hilton Garden Inn Krakow Hotel
  • Hilton Garden Inn Krakow Krakow
  • Hilton Garden Inn Krakow Hotel Krakow

You should know

  • Hilton Garden Inn Krakow offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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