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Hotel Santi

4.0 star property
4-star boutique hotel near Main Market Square

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Photo gallery for Hotel Santi

Deluxe Suite
Daily buffet breakfast (PLN 79 per person)
Lobby sitting area
Reception hall
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Bar

Explore the area

View in a map
Ul. Dominikanska 1, Kraków, Lesser Poland, 31-043
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Place, Wawel Castle
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

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About the area

Kraków

Kraków Old Town stay.Within a 10-minute walk of this Kraków Old Town hotel, you'll find Main Market Square and Wawel Castle. Royal Road and Holy Trinity Church are also within half a mile (1 km).

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Main Market Square - 3 min walk - 0.3 km
  • St. Mary's Basilica - 3 min walk - 0.3 km
  • Cloth Hall - 5 min walk - 0.4 km
  • Wawel Castle - 9 min walk - 0.8 km

Getting around

  • Kraków Łobzów Station - 6 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 8 min drive
  • John Paul II - Balice Airport (KRK) - 31 min drive

Restaurants

  • ‪Karmello - ‬1 min walk
  • ‪Knitted Coffee - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Bar Mleczny Pod Temidą - ‬2 min walk
  • ‪Balaton - ‬2 min walk

About this property

Hotel Santi

4-star boutique hotel near Main Market Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Santi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kraków hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Santi offers 20 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 100 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 79 for adults and PLN 79 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per day
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 79 for adults and PLN 79 for children
  • Airport shuttle fee: PLN 113 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Santi
Hotel Santi Krakow
Santi Krakow
Hotel Santi Hotel
Hotel Santi Kraków
Hotel Santi Hotel Kraków

Frequently asked questions

How close is Hotel Santi to the airport?

Hotel Santi is 10.2 mi (31-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

Does Hotel Santi have an airport shuttle?

Hotel Santi offers an airport shuttle 24 hours a day, on request, for a charge of PLN 113 per vehicle, one-way.

Does Hotel Santi offer free breakfast?

Free breakfast isn’t provided at Hotel Santi, but buffet breakfast is offered for a fee of PLN 79 for adults and PLN 79 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Hotel Santi?

No, there is no casino at this hotel.

What time is check-in at Hotel Santi?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

Is there free parking at Hotel Santi?

Free parking is not available at this hotel. Self parking is available for PLN 100 per day.

Does Hotel Santi have a pool?

Hotel Santi does not have a pool.

Does Hotel Santi have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Santi have a spa?

There are no spa services available at this hotel.

How close is Hotel Santi to downtown Kraków?

Hotel Santi is 0.2 mi away from Kraków.

Hotel Santi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 534 out of 969 reviews
Rating 8 - Good. 361 out of 969 reviews
Rating 6 - Okay. 53 out of 969 reviews
Rating 4 - Poor. 13 out of 969 reviews
Rating 2 - Terrible. 8 out of 969 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Tatiana

Travelled with group
Liked: Cleanliness, staff & service
I had requested 2 beds, but there was only one and no other rooms available. Staff were apologetic, saying the hotel did not get a request. They comped us breakfast. Thank you.Nevertheless a disappointment given that we paid over $500 CA. for the night.
Stayed 1 night in Nov 2025

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Has charm and we felt connected to the city with it being such a short walk to the town square Everything was clean and tidy and the front staff were extremely helpful.
Stayed 2 nights in Nov 2025

6/10 Okay

Elizabeth, Waban

Travelled with family
Liked: Cleanliness
The location is ideal - you can walk anywhere in Krakow from here. However the room was facing the street and made for sleepless nights with cars and trucks constantly driving by, all night. When we asked to change rooms we were told that all the rooms have the same noise. We did not get the breakfast included and they were asking the equivalent of $20 USD per person which seemed pricey. The beds were definitely old and not especially comfortable, but the room and hotel was clean. We did feel like second class citizens due to booking through Expedia. If you are a sound sleeper I would recommend but if you are a light sleeper it may not work for you.
Stayed 4 nights in Oct 2025

10/10 Excellent

Khian, Fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main plaza and easy walking to other attractions.
Stayed 3 nights in Oct 2025

6/10 Okay

Krisztina

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with a lot of charm in Old Town. 15 minute walk to everything that Old Town has to offer. Easy walk to the Jewish Quarter. Tram is right outside the door, which is convenient but be careful exiting front and not walk right into the street. Breakfast available, but we did not partake. Cafe's located right next door & McDonalds. Wonderful stay
Stayed 3 nights in Aug 2025

8/10 Good

Pawel

Liked: Cleanliness, staff & service
Great location, very nice room - spacious, modern facility in an old (ancient) building. I will definitely consider it for my next visit. The only issue is wifi - it just does NOT work. It was not a big deal for me, but if out depend on it, consider other hotels.
Stayed 4 nights in Aug 2025

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, right in the middle of the old town, and seconds aways from a tram stop. Spacious rooms, comfortable beds, good size bathrooms
Stayed 1 night in Aug 2025

10/10 Excellent

Moira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hidden gem, right in the heart of krakow 2 mins from the square - lovely traditional hotel and very spacious
Stayed 2 nights in Aug 2025

8/10 Good

Miroslav

Travelled with family
Liked: Cleanliness, staff & service, amenities
Appreciate the parking in the back, however initially it seemed it would free but cost $25/day/car. Parking was a bit uneven car spoiler got scratched and damaged (little but it did). Other than that, staff was very pleasant and friendly, inside of the hotel was nice, Very convenient location to discover downtown of Krakow.
Stayed 1 night in Aug 2025

10/10 Excellent

sergio

Travelled with family
Liked: Cleanliness, property conditions & facilities

Hermoso, solo algún detalle a mejorar

Hermoso hotel, pero los colchones son pequeños, en el baño se necesita una mesada y el espacio de ducha más grande. La cortina no alcanza a tapar la luz del día.
Stayed 2 nights in Jul 2025

10/10 Excellent

Petri, Helsinki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in the old town. Nice, clean, spacey room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so close to everything including the places to eat, transportation, and attractions. The staff was top notch. I couldnt have asked for a nicer group of people or a more convenient hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

Rachel

Travelled with partner
The photos from the site make this hotel seem way more luxurious than it is. Average bland rooms
Stayed 2 nights in Jun 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Santi is in the perfect location. It is just a few minute walk from old town square and maybe 10 min walk to Wawel castle. The roll was beautiful and the bed comfortable. We would 100% recommend staying here
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, very well located just off the main square. Just far enough away not to be impacted by huge amounts of footfall. We had a suite basically, a bedroom plus a living room. Free drink on arrival was a nice touch as well. Staff courteous and held our bags before and after our checking time so we could explore luggage free.
Stayed 2 nights in May 2025

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Nice lobby. Nice room.
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santi satisfaction

Just the one night at the Santi and very nice. Hotel was clean. Staff were friendly and the location easy to find just off the Old Town square. A satisfactory stay.
Stayed 1 night in May 2025

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cracking old town hotel

Cracking hotel in old town Krakow. Short walk to old town square, castle wawel and river. We actually just walked everywhere from here ie Ghetto heroes square, along the river, Jewish quarter etc Breakfast options were very good and the hotel also offers take away breakfast if leaving early which was superb for the day we had booked a tour to Auschwitz and Salt Mines as tour pick up was 6:10. Reception staff were great with any queries and we could leave luggage when arrived early or after check out.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was so central. Lovely spacious room, spotlessly clean. Staff very friendly. Also allowed early check in.
Stayed 3 nights in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Revital

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location. I had a great stay
Stayed 5 nights in Dec 2024

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay close to the Town Square

Great location, good rooms and service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

Amazing hotel in old town Krakow with amazing service and secure parking.
Stayed 1 night in Oct 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, large rooms and friendly staff
Stayed 4 nights in Oct 2024