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Wyndham Grand Krakow Old Town

5.0 star property
5-star luxury hotel near Main Market Square

Choose dates to view prices

Photo gallery for Wyndham Grand Krakow Old Town

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Indoor pool, sun loungers
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Premium Suite, 1 King Bed with Sofa bed, Non Smoking
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Gym

Explore the area

View in a map
ul. Florianska 28, Kraków, Lesser Poland, 31-020
  • Royal Road
    ‪1 min walk‬
  • Main Market Square
    ‪3 min walk‬
  • Wawel Castle
    ‪17 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Kraków

City center retreat .With a stay at this Kraków Old Town hotel, you'll be steps from Jan Matejko House and Florianska Street. Main Market Square and Royal Road are also within half a mile (1 km).

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Main Market Square - 3 min walk - 0.3 km
  • St. Mary's Basilica - 5 min walk - 0.4 km
  • Galeria Krakówska - 5 min walk - 0.4 km
  • Wawel Castle - 17 min walk - 1.4 km

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 16 min walk
  • John Paul II - Balice Airport (KRK) - 28 min drive

Restaurants

  • ‪Trattoria Degusti - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • Costa Coffee
  • ‪KFC - ‬1 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Wyndham Grand Krakow Old Town

5-star luxury hotel near Main Market Square
Wyndham Grand Krakow Old Town offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1722 square feet (160 square meters) and includes conference space. A fitness center, a sauna, and spa services are also featured at the luxury Wyndham Grand Krakow Old Town. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Kraków hotel is smoke free.

  • 60 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • 1722 sq ft of conference space
  • 160 sq m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Wyndham Grand Krakow Old Town offers 60 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments.

Languages

English, Polish

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 150 per day)
  • Valet parking on site (PLN 150 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 140 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in room

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 250.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 140 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self parking fee: PLN 150.00 per day
  • Valet parking fee: PLN 150.00 per day
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Hotel Unicus Palace Krakow
Unicus Palace Krakow
Unicus Palace
Hotel Unicus Palace
Wyndham Krakow Old Town Krakow
Wyndham Grand Krakow Old Town Hotel
Wyndham Grand Krakow Old Town Kraków
Wyndham Grand Krakow Old Town Hotel Kraków

Wyndham Grand Krakow Old Town Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 816 out of 1000 reviews
Rating 8 - Good. 145 out of 1000 reviews
Rating 6 - Okay. 30 out of 1000 reviews
Rating 4 - Poor. 6 out of 1000 reviews
Rating 2 - Terrible. 3 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent
Stayed 3 nights in Jul 2025

10/10 Excellent

Shannon, lombard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with amazing staff. Very spacious rooms. We will definitely stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

Justyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All rooms are different in layout we were in room 105 . Spacious . Views limited but if you want views go to roof terrace . We will return
Stayed 4 nights in May 2025

10/10 Excellent

Rosemarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t get any benefits as a VIP MEMBER we had dinner at their restaurant but didn’t get VIP discount . We like the location and the size of our we booked a suite
Stayed 4 nights in Apr 2025

8/10 Good

Louise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location. We appreciated the space and cleanliness of the room and it was a quiet haven in a central street. I wouldn’t hesitate to book again if visiting Krakow. Only two minor criticisms. The pool is too cold to the extent you can’t stay long. We booked this hotel as it had a pool so this was disappointing. Also breakfast service wasn’t ideal. We had to wait for a table all three mornings, not because it was full but because tables hadn’t been cleared. Plus we had to wait for essential breakfast items - cups for the coffee machine. Minor issues. Great facilities overall and we thoroughly enjoyed our stay. A warmer pool and would be five star review.
Stayed 3 nights in May 2025

10/10 Excellent

William

Stayed 4 nights in May 2025

10/10 Excellent

Brendan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is kind and helpful. As soon as a last-minute accommodation was needed they made it happen as soon as possible. Room service was excellent and everything about this location was clean.
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel, swimming pool, spa, fantastic rooms with all you could ask for, excellent location in Old Town
Stayed 5 nights in Apr 2025

10/10 Excellent

dominika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was central Modern Clean and people were super friendly
Stayed 4 nights in Apr 2025

10/10 Excellent

JENNIFER MARIE, CALGARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

JENNIFER MARIE, CALGARY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Fantastic location and our room was wonderful. We will definitely stay here again.

10/10 Excellent

Mariola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. Only was problem with parking.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great service and rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

Gary

Stayed 1 night in Mar 2025

10/10 Excellent

Samanthab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Richard, Providence

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
NOT a 5 star hotel. Miserable staff. Average room with dirty carpet.
Stayed 3 nights in Mar 2025

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had such a lovely stay. We booked a deluxe room which was very nice, furnished well and had the finishing touches you would expect. The only small issue was the temperature of the room being too high despite the AC being on the lowest setting. as we were out exploring the city for most of the day it wasn’t too much of a problem therefore I didn’t flag it with the staff so haven’t knocked off any stars for that. The spa was also very nice and relaxing with great facilities, the only thing that would’ve topped it off was if the spa had provided a basic face wash or face towels. The staff were helpful, attentive and even helped us book an excursion. Overall a really lovely stay and I would definitely recommend to friends and family.
Stayed 4 nights in Mar 2025

10/10 Excellent

emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel - great amenities, location, breakfast and service
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Marc Lennon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice room, great breakfast and good service from staff. Only downside really was at night there is a lot of street noise as it is the centre of the action, so if you are a light sleeper you will need ear plugs.
Stayed 3 nights in Mar 2025

8/10 Good

Philip

Stayed 2 nights in Feb 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025