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Hotel Unicus Krakow Old Town - Destigo Hotels

4.0 star property
4-star hotel near Main Market Square

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Photo gallery for Hotel Unicus Krakow Old Town - Destigo Hotels

Exterior
Premium Double Room
Deluxe Double Room
Reception
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
ul. Sw. Marka 20, Kraków, Lesser Poland, 31 020
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪5 min walk‬
  • Place, Cloth Hall
    ‪5 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

8.8 out of 10
Excellent
(16 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Premium DBL Room

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

View from room

Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.4 out of 10
Very good
(14 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Kraków

City center stay.At this Kraków Old Town hotel, you'll be within a 5-minute walk of Main Market Square and St. Mary's Basilica. Kraków Barbican and Cloth Hall are also within half a mile (1 km).

What's nearby

  • Kraków Barbican - 3 min walk - 0.3 km
  • Main Market Square - 3 min walk - 0.3 km
  • St. Mary's Basilica - 5 min walk - 0.4 km
  • Cloth Hall - 5 min walk - 0.4 km
  • Wawel Castle - 17 min walk - 1.4 km

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 16 min walk
  • John Paul II - Balice Airport (KRK) - 28 min drive

Restaurants

  • ‪Trattoria Degusti - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪KFC - ‬1 min walk
  • ‪Pijalnia Wódki i Piwa - ‬1 min walk
  • ‪Karmello Chocolatier - ‬1 min walk

About this property

Hotel Unicus Krakow Old Town - Destigo Hotels

4-star hotel near Main Market Square
Hotel Unicus Krakow Old Town - Destigo Hotels offers its guests a sauna and a fitness center. Public spaces have free WiFi. Business amenities include a meeting room and limo/town car service. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Unicus Krakow Old Town - Destigo Hotels.

This 4-star Kraków hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 4 levels
  • Built in 1548
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
Hotel Unicus Krakow Old Town - Destigo Hotels offers 35 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 85 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 99 for adults and PLN 45 for children

Things to do

  • Bicycle storage
  • Gym
  • Sauna
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • LED TV with satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 150 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 160.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 99 for adults and PLN 45 for children
  • Airport shuttle fee: PLN 90 per room (one-way)
  • Nearby parking fee: PLN 85 per day (656 ft away)
  • Pet fee: PLN 150 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Hotel Unicus
Hotel Unicus Krakow
Unicus Hotel
Unicus Krakow

Hotel Unicus Krakow Old Town - Destigo Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 636 out of 1000 reviews
Rating 8 - Good. 303 out of 1000 reviews
Rating 6 - Okay. 42 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this brand

I don’t know. I was involuntarily moved to a hotel further away from where I needed to be with no explanation. I still don’t know why after I’ve checked out. The other hotel (Unicus Palace) was incredibly annoying, hot, loud, toiletries smelled like a bad body odor, the shower head would only point down at the wall due to poor quality fixtures. Would never stay there or any of their hotels again. Terrible stay with this brand. Terrible.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't have been better!

Our stay was excellent! Perfect location comfortable room great shower. The best part was the awesome front desk staff! So helpful and knowledgeable and nice. 200% customer service. We'll be back!
Stayed 3 nights in Sep 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location spacious room
Stayed 1 night in Sep 2025

10/10 Excellent

DENISE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

I enjoyed my stay here and would stay here again! It was very centrally located and it was an easy walk to everywhere I wanted to go. They arranged the car service for me to and from the airport and it went very smoothly. Breakfast was just down the street at another hotel and it was fabulous! Breakfast was very fancy with tons of options (they even had prosecco and crème brûlée at breakfast). The room was comfortable and quiet. The staff were very friendly and answered all of my questions.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Roaqah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property location was excellent and the staff were very friendly and extremely helpful. The hotel was clean tidy and spacious and the breakfast was outstanding. We could not have picked a better place to stay and would highly recommend it.
Stayed 3 nights in Sep 2025

4/10 Poor

Maryam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Tadeusz

Stayed 2 nights in Aug 2025

8/10 Good

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel centrally located and spacious room with great bathroom - heated floors makes for a cozy experience
Stayed 2 nights in Jul 2025

2/10 Terrible

marta

Disliked: Cleanliness, staff & service, property conditions & facilities
Just the location .
The furniture super dirty ,I wasn’t able to seat when see how dirty .
Walls super dirty (all over the areas )
Obviously no maintnance at all .
The elevator was broken , I had problem in my knee and this situación was terrible .
Stayed 2 nights in Jul 2025

8/10 Good

Jodie

Travelled with partner
Liked: Cleanliness, staff & service
Great location and comfortable bed with a brilliant shower. Breakfast was amazing but sadly a little walk to another hotel for it. Wooden blinds in the room let sunlight in from 4am which made sleep difficult. Staff tried to be helpful and get us eye masks but it didn’t materialise so they sent us to a nearby shop to buy our own. We were a little disappointed in that
Stayed 3 nights in Jul 2025

8/10 Good

keith, wigan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, hotel design and room amenities.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location! Great breakfast!
Stayed 2 nights in Jul 2025

8/10 Good

Rudy Phel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location and Friendly Staff, But Warm Rooms

This hotel has an excellent location—close to major attractions, restaurants, and public transport, making it very convenient for exploring the city. The staff were friendly and welcoming, always ready to help with a smile. The only downside was the room temperature. The air conditioning wasn’t very effective, so the room felt quite warm during our stay. It made sleeping a bit uncomfortable, especially on hotter days. Overall, a great spot with warm hospitality, but the cooling system could use some improvement.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Unicus has everything you can ask for in an Old Town hotel. You’re steps away from the busy Florianska, a minute walk from the main square, and a 15-20 minute walk to Kazimierz.
Stayed 4 nights in Jul 2025

8/10 Good

peter alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was really nice, we did not manage to sample the restraunt as it was under constructiom
Stayed 2 nights in Jun 2025

10/10 Excellent

Tomasz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super obsługa
Stayed 2 nights in Jan 2025

10/10 Excellent

Dorota

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristofer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location with easy public transportation access to get around the city. Many restaurants, souvenir shops and other amenities nearby. Friendly and professional staff.
Stayed 1 night in May 2025

10/10 Excellent

gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the perfect location for exploring the old town. Staff on the reception were very friendly and efficient and the room was perfect!
Stayed 5 nights in May 2025

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good comfortable stay in a very convenient location. The staff were wonderful and very attentive to anynof our needs.
Stayed 1 night in May 2025

10/10 Excellent

Ashley, Nedlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel very close to the centre of old city
Stayed 1 night in May 2025