Loved this hotel. Perfect location, Old Town across the street. Sightseeing, shopping &dining within walking distance. Tram stops few steps. 2 tram stops and you reach Krakow Main Station. Clean, tidy rooms, adequately spacious ,particularly Double room with balcony & views. Lift access. Complimentary coffee, water & sweets in foyer all day. Rooms with good amenities, WiFi, coffee/tea making, fridge etc. Lovely hospitable and professional staff and service. * Thank you...dziekuje Victoria and all staff, sorry cannot remember all names. A most memorable stay. Will be back. Love Krakow.