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ibis Krakow Centrum

3.0 star property
3-star hotel near National Museum, connected to a shopping center

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Photo gallery for ibis Krakow Centrum

Bar (on property)
Street view
Restaurant
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Breakfast available
  • Laundry

Explore the area

View in a map
Ul. Syrokomli 2, Kraków, Lesser Poland, 30-102
  • Place, Wawel Castle
    ‪10 min walk‬
  • Place, ICE Krakow Congress Centre
    ‪12 min walk‬
  • Place, Main Market Square
    ‪13 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Single Beds

Room, 2 Twin Beds

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for KAI room by ibis - with one large bed for 1 or 2 people

KAI room by ibis - with one large bed for 1 or 2 people

KAI room by ibis - with one large bed for 1 or 2 people

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Kraków

City center stay.Within a 15-minute walk of this Zwierzyniec hotel, you'll find National Museum and Wawel Castle. ICE Krakow Congress Centre and Main Market Square are also within 2 miles (3 km).

What's nearby

  • Wawel Castle - 10 min walk - 0.8 km
  • ICE Krakow Congress Centre - 12 min walk - 1.1 km
  • Main Market Square - 13 min walk - 1.1 km
  • St. Mary's Basilica - 16 min walk - 1.4 km
  • Oskar Schindler Factory - 6 min drive - 3.2 km

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 20 min drive

Restaurants

  • ‪Siostra - ‬3 min walk
  • ‪Piekarnia Zaczyn - ‬3 min walk
  • ‪Streat Slow Food Kiosk - ‬3 min walk
  • ‪Aquarius - ‬4 min walk
  • ‪Sette - ‬4 min walk

About this property

ibis Krakow Centrum

3-star hotel near National Museum, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly ibis Krakow Centrum. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kraków hotel is smoke free.

  • 175 guestrooms or units
  • 6 levels
  • Built in 2002
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis Krakow Centrum offers 175 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Free WiFi
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CA $87 total
includes taxes & fees
Nov 10 - Nov 11
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Property amenities

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (PLN 80 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: PLN 55 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 45 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 55 per person
  • Covered self parking fee: PLN 80 per day
  • Pet fee: PLN 45 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Centrum Krakow
ibis Centrum Hotel
ibis Centrum Hotel Krakow
ibis Centrum Krakow
ibis Krakow
ibis Krakow Centrum
Krakow Centrum
Krakow ibis
Krakow ibis Centrum
Ibis Krakow Centrum Hotel Krakow
ibis Krakow Centrum Hotel
ibis Krakow Centrum Hotel
ibis Krakow Centrum Kraków
ibis Krakow Centrum Hotel Kraków

Reviews

ibis Krakow Centrum Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 232 out of 584 reviews
Rating 8 - Good. 272 out of 584 reviews
Rating 6 - Okay. 57 out of 584 reviews
Rating 4 - Poor. 15 out of 584 reviews
Rating 2 - Terrible. 8 out of 584 reviews

Reviews

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful and welcoming
Stayed 3 nights in Jan 2025

10/10 Excellent

Gabor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, all the staff members were smiling, and it had a good location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the airport, friendly and helpful staff and lovely room
Stayed 3 nights in Jan 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Perfect hotel, great location. Rooms cleaned daily, all the staff were fantastic. Had everythi g we needed. Petrol station with shop at the back.of the hotel with shop was great and a bar over the road. 10 minute walk to the old town square and 2 minute walk to the river.
Stayed 3 nights in Jan 2025

4/10 Poor

Harry

Travelled with partner
Disliked: Property conditions & facilities
Our hotel room was unusable between the hours of 9-5 . This was due to the renovations being done at the hotel. The resultant noise was very frustrating as firstly, we had no forewarning of the work and secondly it was so loud we couldn’t chat or hear ourselves think. We also only had a bin in the bath room … which is not practical or the standard we have previously had in IBIS.
Stayed 4 nights in Jan 2025

10/10 Excellent

Edwina

Stayed 5 nights in Jul 2024

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room awesome area
Stayed 4 nights in Aug 2024

8/10 Good

Juwon

Liked: Staff & service, amenities, property conditions & facilities
방은 전체적으로 깨끗했고, 에어콘도 잘 나옵니다. 화장실 쓰레기통에 초코바 껍질이 안 비워져 있었던거 빼고 괜찮았습니다.그리고 냉장고가 없네요.
Stayed 1 night in Aug 2024

8/10 Good

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Robert, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities
Shower could be a bit spacious
Stayed 1 night in Jun 2024

10/10 Excellent

Sophie

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and a short distance away from everything
Stayed 5 nights in May 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Debanhy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just right and perfect. 10 minutes from the main center
Stayed 2 nights in Sep 2023

8/10 Good

Sheila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and functional. Just what you’d expect at an Ibis. Lovely breakfast options but could have done much better for allergy / intolerance needs such as labelling. I asked for gluten free bread (using my phone for the translation) and I got it but it wasn’t very nice! Thank you for a nice stay in Krakow
Stayed 3 nights in Sep 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jagadeswara Rao, Chantilly

Stayed 1 night in Jul 2023

10/10 Excellent

Abdul

Stayed 1 night in May 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Room comfort

unsafe sofa bed for kids

Location is next to the river so nice to have a stroll. The room is quite small but for city travel when most people use hotel as a place to sleep only, then it’s fine. The thing I’m most disappointed with is the design of the sofa bed. The sofa bed is attached to the wall with the panel sticking out from the wall above the sofa bed. So when my son slept on it, there is a panel above his head and quite close above the sofa bed. When he wiggles and turns, he banned his head on the panel every night. I wrapped around extra towel along the panel to make it less impact and hurt less but due to the layout there isn’t a way to secure the towel and it kept falling off. When I mentioned this to reception, they didn’t offer any solution and didn’t even apologise even after I showed them the bruise on my son’s forehead. What a terrible and stupid design. This isn’t a safe place to stay for children. Avoid!
Stayed 2 nights in Apr 2023

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Helpful and polite at reception. Room was cleaned everyday and fresh towels left. Great location as only a 15 min walk to centre. Would definitely stay here again
Stayed 4 nights in Apr 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, you won't do better. It's a bit of a walk (15 minutes) to the old town centre, (so the name of the place is a little misleading maybe) but that's not the end of the world if you know upfront. There's not much in the immediate vicinity. But the hotel is clean, not shabby and for the price, very very good value for money.
Stayed 3 nights in Apr 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ibis Krakow Centrum

Good budget option in Krakow. It's outside the historic centre, but only about a 10 minute walk to it or the castle district. Rooms were clean and comfy. Would stay again.
Stayed 5 nights in Mar 2023

10/10 Excellent

Agnieszka

Stayed 1 night in Dec 2022