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Mercure Krakow Stare Miasto (Old Town)

4.0 star property
4-star eco-certified hotel near Kraków Barbican

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Mercure Krakow Stare Miasto (Old Town)

Photo gallery for Mercure Krakow Stare Miasto (Old Town)

Exterior
Minibar, in-room safe, desk, blackout drapes
Restaurant
Bar (on property)
Eco-friendly toiletries, hair dryer, towels

Overview of Mercure Krakow Stare Miasto (Old Town)

Reviews
9.6

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Pawia 18 B, Kraków, 31154
  • Popular LocationMain Market Square11 min walk
  • Popular LocationSt. Mary's Basilica11 min walk
  • Popular LocationWawel Castle8 min drive
  • AirportKraków (KRK-John Paul II - Balice)26 min drive

Room options

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Terrace/patio
Leonardo Boutique Hotel Krakow Old Town
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1005)
The price is CA $261
per night
CA $282 total
includes taxes & fees
3 May - 4 May
Leonardo Boutique Hotel Krakow Old Town

About the area

Kraków

Heart of Kraków.Within a 15-minute walk of this Kraków City Centre hotel, you'll find Kraków Barbican and Main Market Square. Also, St. Mary's Basilica is within half a mile (1 km) and Cloth Hall is within 2 miles (3 km).

What's nearby

  • Main Market Square - 11 min walk
  • St. Mary's Basilica - 11 min walk
  • Cloth Hall - 12 min walk
  • Oskar Schindler Factory - 6 min drive
  • Wawel Castle - 8 min drive

Getting around

  • Kraków Główny Station - 9 min walk
  • Kurdwanów P+R Station - 10 min drive
  • John Paul II - Balice Airport (KRK) - 27 min drive

Restaurants

  • Costa Coffee - 2 min walk
  • McDonald's - 2 min walk
  • Burger King Galeria Krakowska - 1 min walk
  • Starbucks - 2 min walk
  • Pizza Hut - 2 min walk

About this property

Mercure Krakow Stare Miasto (Old Town)

4-star eco-certified hotel near Kraków Barbican
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-certified Mercure Krakow Stare Miasto (Old Town). An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Kraków hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 2016
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Krakow Stare Miasto (Old Town) offers 198 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Polish, Russian, Spanish, Ukrainian

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 120 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: PLN 95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Bike parking
  • Fitness center
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 42-inch LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 60 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 95 per person
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 6)
  • Self parking fee: PLN 120 per day
  • Pet fee: PLN 60 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercure Krakow Stare Miasto Old Town Hotel
Mercure Krakow Stare Miasto Old Town
Mercure Krakow Stare Miasto
Mercure Krakow Stare Miasto (opening September 2016)
Mercure Krakow Stare Miasto (Old Town) Hotel
Mercure Krakow Stare Miasto (Old Town) Kraków
Mercure Krakow Stare Miasto (Old Town) Hotel Kraków

Mercure Krakow Stare Miasto (Old Town) Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 678 out of 832 reviews" "
Rating 8 - Good. 133 out of 832 reviews" "
Rating 6 - Okay. 18 out of 832 reviews" "
Rating 4 - Poor. 1 out of 832 reviews" "
Rating 2 - Terrible. 2 out of 832 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

michael john

Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really nice hotel in an excellent location. The room was clean and spacious, comfy bed and pillows. Air con that worked and a big walk in shower. Great base for a quick weekend trip. Would 100% come back.
Stayed 3 nights in Jan 2024

10/10 Excellent

Robert

Stayed 1 night in Jan 2024

8/10 Good

Denyse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at the Mercure were extremely welcoming and helpful. I would absolutely recommend this hotel and would stay there again - Thank you to the Mercure team for a fantastic break and to Gregory.
Stayed 3 nights in Dec 2023

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and brilliant breakfast!
Stayed 4 nights in Nov 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
Great stay here again, excellent location, pleasant, informative and helpful staff.
Stayed 5 nights in Nov 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before. Superb hotel
Stayed 4 nights in Nov 2023

10/10 Excellent

Katri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location close to train station and old town. Hotel was modern, clean and comfortable. Staff very helpful.

10/10 Excellent

Pawel

Stayed 1 night in Nov 2023