See all properties

Novotel Krakow Centrum

4.0 star property
Family-friendly 4-star hotel near Main Market Square

Choose dates to view prices

Photo gallery for Novotel Krakow Centrum

Meeting facility
Meeting facility
Suite, 1 Double Bed with Sofa bed, Terrace | Terrace/patio
Indoor pool
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
ul. Tadeusza Kosciuszki 5, Kraków, Lesser Poland, 30-105
  • Place, Wawel Castle
    ‪9 min walk‬
  • Place, Main Market Square
    ‪12 min walk‬
  • Place, St. Mary's Basilica
    ‪16 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(24 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(27 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Terrace

Suite, 1 Double Bed with Sofa bed, Terrace

Suite, 1 Double Bed with Sofa bed, Terrace

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

  • 59 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

You may also like

Ad
Lobby

Hampton by Hilton Krakow Airport

Balice
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,007 reviews
The price is CA $131
CA $142 total
includes taxes & fees
Mar 1 - Mar 2
Hampton by Hilton Krakow Airport

About the area

Kraków

Central Kraków getaway .Within a 15-minute walk of this Zwierzyniec hotel, you'll find National Museum and Wawel Castle. ICE Krakow Congress Centre and Main Market Square are also within 2 miles (3 km).

What's nearby

  • Wawel Castle - 9 min walk - 0.8 km
  • ICE Krakow Congress Centre - 11 min walk - 0.9 km
  • Main Market Square - 12 min walk - 1.1 km
  • Cloth Hall - 14 min walk - 1.2 km
  • St. Mary's Basilica - 16 min walk - 1.4 km

Getting around

  • Turowicza Station - 5 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 5 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪Siostra - ‬2 min walk
  • ‪Piekarnia Zaczyn - ‬3 min walk
  • ‪Streat Slow Food Kiosk - ‬2 min walk
  • ‪Liberty Cafe - ‬5 min walk
  • ‪Karczma Smil'y - ‬2 min walk

About this property

Novotel Krakow Centrum

Family-friendly 4-star hotel near Main Market Square
Novotel Krakow Centrum offers its guests a full-service spa, a marina, and an indoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1572 square feet (146 square meters) and includes a conference center. A fitness center, spa services, and a library are also featured at the family-friendly Novotel Krakow Centrum. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Kraków hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1572 sq ft of conference space
  • 146 sq m of conference space
  • Built in 1992
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Krakow Centrum offers 198 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, in Balance. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Similar properties

Exterior
AC Hotel by Marriott Krakow
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 565 reviews
The price is CA $144
CA $155 total
includes taxes & fees
Feb 22 - Feb 23
AC Hotel by Marriott Krakow

Property amenities

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (PLN 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: PLN 80 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Scooter/moped rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 60 per accommodation, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 80 per person
  • Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 2)
  • Covered self parking fee: PLN 100 per day
  • Pet fee: PLN 60 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Centrum Krakow
Krakow Centrum
Krakow Novotel
Krakow Novotel Centrum
Novotel Krakow Centrum Hotel
Novotel Centrum Hotel Krakow
Novotel Centrum Krakow
Novotel Krakow
Novotel Krakow Centrum
Accor Krakow Centrum
Novotel Krakow Centrum Hotel Krakow
Novotel Krakow Centrum Hotel
Novotel Krakow Centrum Kraków
Novotel Krakow Centrum Hotel Kraków

Novotel Krakow Centrum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 588 out of 1000 reviews
Rating 8 - Good. 322 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sublime
Stayed 3 nights in Nov 2025

6/10 Okay

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was central walking distance to all the main attractions.
Stayed 3 nights in Oct 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent. Friendly staff and good food!
Stayed 5 nights in Oct 2025

10/10 Excellent

Helen Louise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round. Just to note on this occasion - likely due to the renovations, the jacuzzi was cold which was a bit disappointing, but certainly didn't distract from a great stay :)
Stayed 4 nights in Oct 2025

10/10 Excellent

Lezan

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

6/10 Okay

Stanley

Stayed 1 night in Oct 2025

6/10 Okay

claire

Liked: Cleanliness, staff & service
Reception staff were excellent. The spa was not as i expected, the pool was small and jacuzzi luke warm, no sauna as under renovation and gym busy and small. I was woken up to building work, drilling and banging. Breakfast was ok, poor quality hot food. Location was great
Stayed 3 nights in Oct 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Huanli, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to old town, tram just cross the street,
Stayed 1 night in Sep 2025

10/10 Excellent

Govan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

John, Falls Church

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel in convenient location to Wawel Castle and old town. Spacious garage and good breakfast. Rooms are a bit spartan, but are clean and comfortable. Staff is very helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jakub

Stayed 1 night in Sep 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and
Stayed 4 nights in Jul 2025

10/10 Excellent

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Loved the playground in the lobby area. Perfect for prople with kids. Pool was great. Highly recommend, would stay again.
Stayed 8 nights in Jul 2025

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel Centrum

Great hotel - super location far enough from the crowds but only a 15 minute walk to the square. Immaculately clean and good size rooms. Super breakfast as well with nice staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ruth Balume

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful and accommodating and very friendly. Good Breakfast and nice pool.
Stayed 6 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great staff, location, pool gym facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Would stay again. Pool is lovely and an extra bonus in Krakow.
Stayed 4 nights in Jul 2025

8/10 Good

MARCIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Michal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Small rooms, but a decent hotel and clean. Only problem was, which was a huge problem when it’s a warm 90° day and evening was that the air conditioning was broken both days/nights making it very hard for me my wife and my young children to sleep. Staff tried resetting the unit at midnight then brooght me a fan because it was unmanageable in the room. I opened the window for 10 minutes to see if it would help and then next thing I see if 30 nats and bugs flying above the lamp because there are no screens. I popped the door open and placed the fan in the hallway at 2am to try and get some of the slightly cooler air from the hallway into the bedroom. I asked for a new room the second night to which they agreed but by the time we can back from our tour to Zakopane it was late and the room stayed the same for the second night. When we got back to the room after breakfast on the last day before checkout they finally had a mechanic in my room in the ceiling trying to fix the compressor. Good for the next people but unfortunately too late for us. Not trying to bad mouth the hotel the staff tried but it was definitely a rough and hot 2 night stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

KRZYSZTOF

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

Malgorzata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Peter

Stayed 4 nights in Jul 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Xxxxxxxxxx
Stayed 2 nights in Jun 2025