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4.0 out of 5

"The hotel is the best of the 4 ot 5 star hotels in terms of proximity to the old town, a short stroll away. The staff could not have been more accommo ... " More

By jrussell003, from Baltimore, Maryland on Thu 27 Sep 2012

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Hotel Description

Family-friendly 4-star hotel near Main Market Square

Central Krakow getaway

Within a 15-minute walk of this City Centre hotel, you'll find National Museum and Wawel Castle. ICE Krakow Congress Centre and Main Market Square are also within 2 miles (3 km).

Renovated in 2018

This smoke-free hotel features a full-service spa, a marina, and a restaurant. Bring the family and enjoy the playground, arcade/game room, and kid-friendly dining. Enjoy the indoor pool and perks like free WiFi.

Free WiFi, LCD TVs

The 198 guestrooms feature free WiFi, LCD TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include 24-hour room service, minibars, and coffee/tea makers.

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
C$128* Per night/room 3 May - 4 May

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Executive Suite (overlooking Wawel Castle)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Novotel Krakow Centrum ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Novotel Krakow Centrum

4 out of 5

Great value and location.

Pros: Free breakfast, Free Internet, Quiet
The hotel is the best of the 4 ot 5 star hotels in terms of proximity to the old town, a short stroll away. The staff could not have been more accommodating, and the room was quite spacious. If you want the elegance of the old hotels, Novitel is not for you, but for a great location, solid staff support, and quick access from the train station, it worked better for me than I could have hoped. One downside. Restaurant is just uninteresting; arrive early and sample the local restaurants.

Posted by , from Baltimore, Maryland on 27 Sep. 2012

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4 out of 5

We enjoyed our stay and would recommend it to friends and family.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The staff was very helpful and welcoming to us. They responded to each of our questions and requests with enthusiasm and didn't act as though they had repeated the same set of instructions a thousand times! We were happy to have the breakfast plan included in our package. The location was ideal for walking or taking the tram into the Market Square area and all the action in Central Krakow. We loved the city and would like stay again at the Novotel if we go back.

Posted by , from US citizens in Kiev, Ukraine on 1 Sep. 2012

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Property Features

Novotel Krakow Centrum offers its guests a full-service spa, a marina, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1572 square feet (146 square meters) and includes a conference center. A fitness center, a sauna, and a library are also featured at the family-friendly Novotel Krakow Centrum. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of Novotel Krakow Centrum was completed in June 2018. This 4-star Krakow hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 6 levels
  • 1572 sq ft of conference space
  • 146 sq m of conference space
  • Built in 1992
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Krakow (KRK-John Paul II - Balice) (14 km / 8.7 mi)
  • Train station: Krakow Glowny Station (3.7 km / 2.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Krakow Centrum offers 198 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Krakow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Novo Square - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Sauna in spa
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: PLN 40 per accommodation, per night
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • No cribs (infant beds) available
  • 24-hour check-in
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 65 per person (approximately)
  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Self parking fee: PLN 60 per night
  • Pet fee: PLN 40 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Centrum Krakow
  • Krakow Centrum
  • Krakow Novotel
  • Krakow Novotel Centrum
  • Novotel Krakow Centrum Hotel
  • Novotel Krakow Centrum Hotel
  • Novotel Centrum Hotel Krakow
  • Novotel Centrum Krakow
  • Novotel Krakow
  • Novotel Krakow Centrum
  • Accor Krakow Centrum
  • Novotel Krakow Centrum Hotel Krakow
  • Novotel Krakow Centrum Krakow
  • Novotel Krakow Centrum Hotel Krakow

You should know

  • Novotel Krakow Centrum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.