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5.0 out of 5

"Very nice hotel .stay there about 10 years ago .Had to come back .everyone was very nice and friendly. If I go back I'LL be going there.very nice bre ... " More

By a verified traveller on Mon 04 Jul 2016

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Hotel Description

5-star luxury hotel near STU Theatre

Heart of Krakow

At this City Centre hotel, you'll be within a 5-minute walk of STU Theatre and Smok Wawelski Statue. Stained Glass Museum and Planty Park are also within half a mile (1 km).

Business services

The hotel's indoor pool, fitness center, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the a rooftop terrace and conveniences like a 24-hour front desk and laundry facilities.

WiFi, LED TVs

The 232 guestrooms feature 24-hour room service, LED TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include WiFi, minibars, and premium bedding.

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
C$233* Per night/room 3 May - 4 May

Club room, Club lounge access, Guest room, 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, Business Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Grand Krakow ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Grand Krakow

Everyone (1)
5 out of 5

nice hotel close old town

Pros: close to town and river
Cons: add another trash can we only had one in the bathroom.
Very nice hotel .stay there about 10 years ago .Had to come back .everyone was very nice and friendly. If I go back I'LL be going there.very nice breakfast also.

Posted by on 4 Jul. 2016

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5 out of 5

Great staff, very friendly - also great location

Great location to do all of the Krakow city walks. River and walking path is right in front of the hotel, and the castle is just off to the side. Staff was very friendly and helpful. For those that want a taste of Americana the attached hotel bar is kind of a Bennigans style place. (it was nice ? but I would prefer something that was Polish.) Not a challenge as the city center was a short walk away. Small inside bar has a great vodka & tea selection.

Posted by on 23 Nov. 2007

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5 out of 5

Great hotel in KRK

The Sheraton is a great hotel in Krakow, close to Pawel castle and the city square. Excellent breakfeast which was included in the room rate as was high speed internet.\n

Posted by on 30 Oct. 2007

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Property Features

As a guest of Sheraton Grand Krakow, you'll find an indoor pool, a sauna, a fitness center, and complimentary bicycles. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Sheraton Grand Krakow. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. For a fee, parking is available. This 5-star Krakow hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 500 sq m of conference space
  • Built in 2004
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Krakow (KRK-John Paul II - Balice) (14.4 km / 8.9 mi)
  • Train station: Krakow Lobzow Station (4 km / 2.5 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Grand Krakow offers 232 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Krakow hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Onsite venue - This fine-dining restaurant serves lunch and dinner.

SomePlace Else Sports Bar - Overlooking the garden, this theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 183.6 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 55 lbs)

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • UnionPay
  • Pets allowed (no fees)
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 95 for adults and PLN 47.50 for children (approximately)
  • Fee for in-room wireless Internet: PLN 45 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: PLN 45 per 24-hour period (rates may vary)
  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 75 per night (in/out privileges)
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 183.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Krakow Sheraton
  • Hotel Sheraton Krakow
  • Krakow Hotel Sheraton
  • Sheraton Grand Krakow Hotel
  • Krakow Sheraton Hotel
  • Sheraton Hotel Krakow
  • Sheraton Grand Krakow Krakow
  • Sheraton Grand Krakow Hotel Krakow

You should know

  • Sheraton Grand Krakow offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Krakow-Hotels-Sheraton-Grand-Krakow.h1060262-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.