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Aparthotel

Ascott Kuala Lumpur

5.0 star property
Family-friendly 5-star aparthotel near Pavilion Kuala Lumpur

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Photo gallery for Ascott Kuala Lumpur

2 outdoor pools
Lobby
Studio Premier
Premium bedding, down comforters, minibar, in-room safe
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
No 9 Jalan Pinang, Kuala Lumpur, 50450
  • Place, Suria KLCC Shopping Centre
    ‪3 min walk‬
  • Place, Petronas Twin Towers
    ‪5 min walk‬
  • Place, KLCC Park
    ‪5 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Studio Premier

Studio Premier

Studio Premier

  • City view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2-Bedroom Executive

2-Bedroom Executive

2-Bedroom Executive

  • City view
  • 120 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 2-Bedroom Premier

2-Bedroom Premier

2-Bedroom Premier

  • City view
  • 133 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for 1-Bedroom Premier Twin

Premium bedding, down comforters, minibar, in-room safe

1-Bedroom Premier Twin

  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1-Bedroom Premier

Premium bedding, down comforters, minibar, in-room safe

1-Bedroom Premier

  • City view
  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 3-Bedroom Premier

3-Bedroom Premier | Living area

3-Bedroom Premier

  • City view
  • 168 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Twin Beds

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About the area

Kuala Lumpur

Kuala Lumpur City Centre stay.Within a 10-minute walk of this Kuala Lumpur City Centre aparthotel, you'll find Suria KLCC Shopping Centre and Petronas Twin Towers. KLCC Park and Pavilion Kuala Lumpur are also within half a mile (1 km).
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Kuala Lumpur Convention Centre - 2 min walk - 0.2 km
  • Suria KLCC Shopping Centre - 3 min walk - 0.3 km
  • Petronas Twin Towers - 5 min walk - 0.5 km
  • KLCC Park - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 9 min walk - 0.8 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Etiqa Twins Foodcourt - ‬2 min walk
  • ‪Nasi AJ Menara MBF - ‬7 min walk
  • ‪WIP On The Park - ‬1 min walk
  • ‪Beta - ‬7 min walk
  • ‪Serai Kayu - ‬6 min walk

About this property

Ascott Kuala Lumpur

Family-friendly 5-star aparthotel near Pavilion Kuala Lumpur
Ascott Kuala Lumpur offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A children's pool, spa services, and a terrace are also featured at the luxury Ascott Kuala Lumpur. An area shuttle within 5 kilometers and a shopping center shuttle are free. For a fee, parking is available. A complete renovation of Ascott Kuala Lumpur was completed in February 2019.

This 5-star Kuala Lumpur aparthotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 33 levels
  • Meeting rooms
  • Built in 1999
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Ascott Kuala Lumpur offers 221 accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 29-inch LCD televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2019.

Ozmosis Wellness Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

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Property amenities

Pool/Spa

  • 2 outdoor pools
  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Free area shuttle up to 5 km
  • Free shopping center shuttle
  • Car not required
  • Covered self parking on site (MYR 10 per day)
  • Covered extended parking on site (MYR 250 per week)
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Free crib

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: MYR 32 for adults and MYR 32 for children
  • A bar/lounge
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 29-inch LCD TV with satellite channels
  • Books
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Terrace
  • Vegetable garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference space
  • Desk chair
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 22 lbs per pet)
  • Fee: MYR 800 per accommodation per night
  • Litter boxes
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall

Things to do

  • Children's pool
  • Gym
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 221 units
  • 33 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Biodegradable drinking straws available
  • Built in 1999
  • Bulk dispensers for toiletries
  • Composting
  • Comprehensive recycling policy
  • Connecting units available
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Local artist showcase
  • No plastic drinking straws
  • Renovated - February 2019
  • Reusable cups
  • Soundproofing
  • Vegetable garden
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The listed parking fee does not include in/out privileges. Guests must pay upon each exit of the parking area.

Access methods

Staffed front desk

Pets

  • Pets: MYR 800 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 180.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 32 for adults and MYR 32 for children
  • Airport shuttle fee: MYR 275 per vehicle (one-way, maximum occupancy 5)
  • Covered self parking fee: MYR 10 per day
  • Covered extended parking fee: MYR 250 per week
  • Pet fee: MYR 800 per accommodation, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 180.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ascott Aparthotel Kuala Lumpur
Ascott Kuala Lumpur
Kuala Lumpur Ascott
Ascott Hotel Kuala Lumpur
Ascott Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Kuala Lumpur
Ascott Kuala Lumpur Aparthotel Kuala Lumpur

Ascott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 447 out of 813 reviews
Rating 8 - Good. 276 out of 813 reviews
Rating 6 - Okay. 50 out of 813 reviews
Rating 4 - Poor. 17 out of 813 reviews
Rating 2 - Terrible. 23 out of 813 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Gethin

Business traveller
Liked: Cleanliness
Great room, big room.
Stayed 1 night in Jan 2026

10/10 Excellent

CHEE BOON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok. As I stayed there annually. Had easier access to the kitchen.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rhett

Business traveller
Liked: Cleanliness, amenities
Great pool
Stayed 1 night in Nov 2025

10/10 Excellent

Vikesh

Stayed 3 nights in Nov 2025

10/10 Excellent

Nadim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 6 nights in Nov 2025

8/10 Good

Balwinder

Liked: Cleanliness
Good location clean and tidy room friendly staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Nadim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, decent gym. Zero hassle.
Stayed 7 nights in Aug 2025

10/10 Excellent

tony

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Room was clean, Staff were all polite and super helpful
Stayed 4 nights in Oct 2025

10/10 Excellent

Hong Wei

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was offer free breakfast upgrade for a family of 8 during the stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

A Mohamed Rafeek

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nadim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent overall.
Stayed 13 nights in Sep 2025

4/10 Poor

Adrian

Business traveller
Liked: Cleanliness, room comfort
1. Key card have to be updated daily to access my room 2. Lifts not working well 3. Walk to next building for breakfast as restaurant in hotel is under renovation 4. Breakfast in the restaurant is mediocre at best 5. AC doesn’t work well. Only turns on 9-10pm
Stayed 4 nights in Sep 2025

10/10 Excellent

Nadim

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Sep 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, room was big and the bed was so comfy. Laundry service was a huge +. Location is great
Stayed 2 nights in Aug 2025

4/10 Poor

Ayesha

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ammar

Liked: Cleanliness, amenities, property conditions & facilities
Convenience, close to everything and very clean
Stayed 6 nights in Jul 2025

10/10 Excellent

Xiao

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I booked a 10 day stay at this hotel. I was put to a smoking room that filled with strong smoking smell. The front desk manager told me that they had no other room available and promised to give a room upgrade next day, which she did. We enjoyed it. However, as an expedia VIP, I was told there was no other VIP benefits associated with my booking -- although Expedia.com stated I was entitled with some. The hotel room is spacious with the convenience of having all kitchen settings. The location is close to KLCC mall (only 5 mins walking). But the traffic is too busy in most of the day. It makes hard to get Grab as it is always some kinds of traffic jam around. Another inconvenience is the breakfast place is a building block away. It is quite inconvenience if there is a rain. Other than that, I like the hotel amenities, such as the self-laundry service. I will stay again!
Stayed 10 nights in Jun 2025

10/10 Excellent

Ikram

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Sylvain, New York

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and pretty well located, 2 minutes walk to the Petronas Towers, 5 minutes to the Aquarium, to the Sky Bar, close to Pavillion Shopping Mall, restos, pubs, etc. Nice hotel, highly recommended.
Stayed 5 nights in Jun 2025

10/10 Excellent

Dinh

Stayed 4 nights in May 2025

10/10 Excellent

Rickey

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2025

2/10 Terrible

JAEKYUNG

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

khairiani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We got a free upgrade which we are very grateful for. We have stayed here for all the times that we are in KL, and this is our 5th stay here. Will always come back here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was 4 times the price my friends hotel i paid for bufet breakfast and they say closed for renovations they bring paper bag full of who knows what Asked desk they say what you pay for sory sir this is all we can offer for breakfast is local food i asked to cancel day 1 and refund but nothing they keep send 2 days i bring downstairs and say cancel
Stayed 7 nights in Feb 2025