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REF Kumamoto by VESSEL HOTELS

4.0 star property
4-star hotel near Sunroad Shinshigai Shopping Street

Choose dates to view prices

Photo gallery for REF Kumamoto by VESSEL HOTELS

A modern indoor garden with a stone pathway, a central seating area, and a wooden ceiling.
Public bath
Public bath
Public bath
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
7-2 Shinshigai, Chuo-ku, Kumamoto, Kumamoto, 860-0803
  • Place, Sakura Machi Kumamoto
    ‪3 min walk‬
  • Place, Kumamoto-jo Hall
    ‪4 min walk‬
  • Place, Kumamoto Castle
    ‪15 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Single Room, Non Smoking (Shower Booth)

Single Room with shower booth,Non-smoking

Single Room, Non Smoking (Shower Booth)

9.2 out of 10
Wonderful
(29 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Moderate Twin Room, Non-smoking

Moderate Twin Room, Non-smoking

Moderate Twin Room, Non-smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Moderate Twin Room

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Moderate Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Premium Room

A hotel room with two beds, a round table, and a sliding glass door to the outside.

Premium Room

  • Sleeps 4
  • Free WiFi

About the area

Kumamoto

Heart of Kumamoto.A stay at this Chuo Ward hotel places you steps from Sunroad Shinshigai Shopping Street and within a 5-minute walk of Sakura Machi Kumamoto. Also, Sakura-no-baba Josaien is within half a mile (1 km) and Kumamoto Castle is within 2 miles (3 km).

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.1 km
  • Sakura Machi Kumamoto - 3 min walk - 0.3 km
  • Kumamoto-jo Hall - 4 min walk - 0.4 km
  • Kumamoto City Hall - 7 min walk - 0.6 km
  • Kumamoto Castle - 15 min walk - 1.3 km

Getting around

  • Suidocho Tram Stop - 12 min walk
  • Fujisakigumae station - 18 min walk
  • Kumamoto Airport (KMJ) - 45 min drive

Restaurants

  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪うどん居酒屋 ふく泉 新市街地店 - ‬1 min walk
  • ‪酒湊 本店 - ‬1 min walk
  • ‪えびすや - ‬1 min walk
  • ‪相撲寿司大砲部屋 - ‬1 min walk

About this property

REF Kumamoto by VESSEL HOTELS

4-star hotel near Sunroad Shinshigai Shopping Street
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at REF Kumamoto by VESSEL HOTELS.

Smoking is allowed in designated areas at this 4-star Kumamoto hotel.

  • 229 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Dining venue
REF Kumamoto by VESSEL HOTELS offers 229 accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). In-room massages and irons/ironing boards can be requested.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.

Similar properties

Property entrance
Candeo Hotels Kumamoto Shinshigai
Chuo Ward
  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,042 reviews
The price is CA $86
CA $100 total
Jul 12 - Jul 13
Candeo Hotels Kumamoto Shinshigai

Property amenities

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Laundry facilities
  • Stroller

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (JPY 1,300 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast Included rate for children ages 6-18. Breakfast is available on site for the listed surcharge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 900 for children
  • Nearby parking fee: JPY 1300 per night (787 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

This property requires advance notice of the age and number of children staying at the property.
Property Registration Number 指令(生衛)第184号

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

REF Kumamoto by VESSEL HOTELS Hotel
REF Kumamoto by VESSEL HOTELS Kumamoto
REF Kumamoto by VESSEL HOTELS Hotel Kumamoto

Frequently asked questions

How close is REF Kumamoto by VESSEL HOTELS to the airport?

REF Kumamoto by VESSEL HOTELS is 11.7 mi (45-min drive) away from the Kumamoto Airport (KMJ) airport, the closest popular airport to the property.

How much does it cost to stay at REF Kumamoto by VESSEL HOTELS?

As of Jul 4, 2026, prices found for a 1-night stay for 2 adults at REF Kumamoto by VESSEL HOTELS on Jul 12, 2026 start from CA $91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does REF Kumamoto by VESSEL HOTELS have an airport shuttle?

Airport shuttle services are not available at REF Kumamoto by VESSEL HOTELS.

Does REF Kumamoto by VESSEL HOTELS offer free breakfast?

Free breakfast isn’t provided at REF Kumamoto by VESSEL HOTELS, but buffet breakfast is offered for a fee of JPY 1800 for adults and JPY 900 for children. It's available every day from 6:00 AM to 9:30 AM.

Is there a casino at REF Kumamoto by VESSEL HOTELS?

No, there is no casino at this hotel.

What time is check-in at REF Kumamoto by VESSEL HOTELS?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at REF Kumamoto by VESSEL HOTELS?

Free parking is not available at this hotel.

Does REF Kumamoto by VESSEL HOTELS have a pool?

REF Kumamoto by VESSEL HOTELS does not have a pool.

Does REF Kumamoto by VESSEL HOTELS have a restaurant?

Yes, there is a restaurant on site.

Does REF Kumamoto by VESSEL HOTELS have a spa?

There are no spa services available at this hotel.

How close is REF Kumamoto by VESSEL HOTELS to downtown Kumamoto?

REF Kumamoto by VESSEL HOTELS is 0.1 mi away from Kumamoto.

REF Kumamoto by VESSEL HOTELS Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 468 out of 652 reviews
Rating 8 - Good. 132 out of 652 reviews
Rating 6 - Okay. 42 out of 652 reviews
Rating 4 - Poor. 7 out of 652 reviews
Rating 2 - Terrible. 3 out of 652 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Great bathhouse and sauna here.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities
Nice Location + Great Breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ken Chun Fai

Liked: Cleanliness, staff & service, amenities
Great size of room, good location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, amenities
The breakfast is excellent.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. The staff was very helpful, breakfast was also great.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception were very friendly and helpful. The location was very central, which unfortunately resulted in higher parking costs overnight. The internet was excellent, and a coin laundry was available. We didn't worry about the hot baths. The only real negative was the minimal space for suitcases. This wasn't popular with my travelling companions.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kun-Han

Liked: Cleanliness, staff & service, property conditions & facilities
Great spa, great service. Can't ask for more.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Minghsuan

Clean and nice
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

JEHO

Liked: Cleanliness, staff & service, amenities
Very good!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

jeanyoung

Liked: Cleanliness, staff & service, amenities
Clean and Location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Wei Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Location is great for castle and shopping. Clean and quiet and enjoyed the public bath.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel with amazing spa
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great but the hotel is a little dated.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, excellent staff, small but clean rooms, excellent value. Bfast was not up to expectations
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

AbRahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Hotel comes with complimentary drinks and variety of amenity choices
Stayed 2 nights in Mar 2025
Verified

8/10 Good

JIN MING

Liked: Cleanliness, amenities, property conditions & facilities
Best location for dinning
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very pleasant stay. They provide Stickers for small tattoos you might have. The spa/ sentimental was really refreshing after travelling. The facilities were also very clean and the interior was well lit and furnished in a bright tone, which made everything fell very cozy and clean. Staff was very nice and polite. The surrounding area is also very convient, super close to a big modern mall “Sakura”. Had a very pleasant stay, would definitely visit again.
Solo Room
Manga library in the lounge area
Nice Kumamon Mascot Decoration
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Great location
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing onsen and facilities. There’s a space to sit and eat
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Property js centrally located.. while rooms are quite small, it is well designed with all amenities. Breakfast spread was unexpectedly good.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

JUNGHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goof
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Yeoung Shin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very near from Sakuramachi Terminal. Also it is center of main shopping street. Onsen was excellent, breakfast buffet also great.
Stayed 1 night in Feb 2025