Sadly, this was the first time in my life that I have walked out of a hotel and reserved elsewhere. We weren't expecting much - this is an economy hotel in a sketchy area by an airport - but the condition was pretty much deplorable. The inside and outside of the property were shabby, and the room was in poor condition. The TV didn't work, which I could live with, but the shower didn't drain and the toilet refused to flush. I attempted to call down to the front desk - the phone didn't work. Eventually I talked to the manager who said he was sending someone. After 15 minutes, I opened the door to find a plunger placed in front of it. I was told the person knocked but nobody answered; there was six of us in the room, and not hearing a knock was simply impossible. That was the last straw for me, so I bundled up my family and found a room elsewhere.