4/10 Poor
Althea
Business traveller
22 Feb 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff admitted later that she knew they had a stray Rott Weiller and didn't call animal control nor did she warn me. They dog tried to attack me and she refused to allow me back into the hotel throught the second sliding door because she said they would not be able to get the dog out. She was protected in a closed office. I had to give the dog my bag and run in and manually close the first opened door. It took me four tries, thank God the dog didn't bit me. I called animal control. I had to stay that night but I requested my money back for the next night allowing them a 24 hr notice. Studio 6 claimed they couldn't put the money back on my card because of a error reading. I have receipts from them stating they are giving me that last night's monies back but I have not gotten the refund. They had a large gap between the wall and the door, a roach in the sink and the light fixture was falling, over my bed. I had to stay at the Casion Hotel for the last day. I will stay in Airbnb's for the remainder of my contract work that ends June 30, 2024.
Althea
Stayed 12 nights in Feb 2024