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Holiday Inn Lancaster by IHG

4.0 star property
Enjoy the spa at this 4-star Lancaster hotel

Choose dates to view prices

Photo gallery for Holiday Inn Lancaster by IHG

Spa
Fitness facility
Exterior
Daily English breakfast (GBP 16.95 per person)
Indoor spa tub

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi

Explore the area

View in a map
Caton Road, Lancaster, England, LA1 3RA
  • Place, Lune Aqueduct
    ‪10 min walk‬
  • Place, The Centre at Halton
    ‪2 min drive‬
  • Place, Lancaster University
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(16 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.6 out of 10
Excellent
(43 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room

Desk, iron/ironing board, travel crib, free WiFi

Premium Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(23 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed

Desk, iron/ironing board, travel crib, free WiFi

Premium Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds

Desk, iron/ironing board, travel crib, free WiFi

Premium Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(28 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Lancaster

On riverwalk.You'll find Lune Aqueduct and The Centre at Halton within 2 miles (3 km) of this hotel. Grand Theater and St John's Historic Church are also within 2 miles (3 km).

What's nearby

  • Lune Aqueduct - 10 min walk - 0.9 km
  • The Centre at Halton - 2 min drive - 2.7 km
  • Lancaster Castle - 5 min drive - 3.3 km
  • Lancaster University - 5 min drive - 8.6 km
  • Yorkshire Dales National Park - 20 min drive - 29.4 km

Getting around

  • Morecambe Station - 8 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Stonewell Tap - ‬4 min drive
  • ‪The Bobbin - ‬4 min drive
  • ‪The Greyhound - ‬20 min walk
  • ‪The Gregson Centre - ‬5 min drive

About this property

Holiday Inn Lancaster by IHG

Enjoy the spa at this 4-star Lancaster hotel
Holiday Inn Lancaster by IHG offers its guests a full-service spa, a health club, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 215 square feet (20 square meters) and includes a conference center. A children's pool, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Lancaster by IHG. Free self parking is available.

This 4-star Lancaster hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Lancaster by IHG offers 156 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Similar properties

Front of property
GO2 Lancaster Centre Hotel by OYO
  • Pet friendly
  • Free WiFi
  • 24/7 front desk
4.1 out of 5, Very good, 362 reviews
GO2 Lancaster Centre Hotel by OYO

Property amenities

Family friendly

  • Children's pool
  • Playground
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (25 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Eurocard. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Holiday Inn Lancaster by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 385 out of 1008 reviews
Rating 8 - Good. 323 out of 1008 reviews
Rating 6 - Okay. 151 out of 1008 reviews
Rating 4 - Poor. 87 out of 1008 reviews
Rating 2 - Terrible. 62 out of 1008 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Will absolutely stay again. Arrived late from heysham and with baby - everything was ready for us and really easy. Room large and clean. Cot was great. Breakfast was fresh and more than we expected. Team members we met were really friendly. Can’t say a bad word!
Stayed 1 night in Nov 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Stayed 1 night in Nov 2025

8/10 Good

Mitesh

Stayed 2 nights in Oct 2025

4/10 Poor

Callum

Stayed 4 nights in Oct 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nicely decorated room. Unexpected mini fridge with nice goodies in it - drinks, kitkats, crips, biscuits. Massive and comfy bed. Great shower. Breakfast was good & plentiful. Only think that lets this hotel down is the poor state of repair in leisure facilities- noisy plant, grubby looking, pool lining ridged, changing facilities a little dirty and needing work. Money needs spent on an overhaul to this area of the hotel. Otherwise we thoroughly enjoyed all aspects of our stay.
Stayed 2 nights in Nov 2025

4/10 Poor

Steven

Travelled with family
Liked: Cleanliness, staff & service
Bed wasnt good it felt like i was laying on the floor, and the bathroom door didnt line up at all had to push ir away to close
Stayed 3 nights in Oct 2025

10/10 Excellent

LISA

Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Emma

Reserved a room online online to arrive late at night and be told they’re fully booked and couldn’t provide said room and that there must be a glitch in the system because I shouldn’t have been able to book.
Stayed 1 night in Oct 2025

10/10 Excellent

Katie

Stayed 1 night in Oct 2025

10/10 Excellent

Ka Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spotless, bed and pillows were very comfy. Would stay again.
Stayed 1 night in Oct 2025

6/10 Okay

Miss F V

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confusion at check in and had to wait around. Hotel ok but a bit tired and dates
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Darren, Dundee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel. We walked to Lancaster and back in the day, and drove to a restaurant at night.
Stayed 1 night in Oct 2025

4/10 Poor

Tina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms are old, carpets are dirty. There was no phone in the room so I had to go downstairs to order room service. Shower curtain was filthy and stained!
Stayed 1 night in Oct 2025

10/10 Excellent

Naropa

Stayed 1 night in Oct 2025

6/10 Okay

Naropa

Liked: Cleanliness, property conditions & facilities
The gym/pool was very disappointing. Only 1 towel between 2 of us. The pool was occupied by a children's swimming lesson even though it wasn't on the timetable and the Jacuzzi was closed!
Stayed 1 night in Oct 2025

4/10 Poor

Henri

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old, the first room we were given stinked so we had to change. The second one was better but the pillows dirty. The hotel is along a busy road, half of the rooms are therefore very noisy. That said, the staff is lovely and hard working and the restaurant and bar are absolutely fine.
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Samantha

Travelled with family
The hotel stay was overall average. We didn’t have much interaction with the staff, apart from check-in. The front desk staff member who assisted us was polite and efficient, though nothing particularly stood out. The experience was straightforward, but not memorable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Darran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good , excellent
Stayed 5 nights in Sep 2025