8/10 Good
emma
Travelled with partner
Mar 19, 2025
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Wonderful hotel location, with impeccable check in and initial welcome from desk staff. Elevator convenient and the roof bar was an enjoyable end to a day. We didn’t use the pool, it was too involved in the bar drinkers and blended into bar area as a water feature than for real use. Cleanliness beyond the daily room servicing needs to be addressed throughout the property including stairwells and common areas. The decor in the rooms needs refreshing. Wallpapered bathrooms was always going to be a design faux pas, especially in a frequently used hotel property with internal bathrooms and ventilation, but the wallpaper in bedrooms is peeling from the walls also. It isn’t nice to find dirt in with the teaspoons, nor the volume of dust and debris under the bed. Other guests toothpaste and shampoo on walls is not acceptable for a hotel offering at this level. There was definitely room for improvement here. Unfortunately there was an incessant beeping from outside our room heard from the window are to internal courtyard garden. It was like a control panel fault alarm and as a result we had no sleep. We purchased earplugs on day 2 which resolved the issue for us but we wouldn’t stay here again without issues being addressed. Excellent location but there are other hotels locally that may offer a slicker service and better nights sleep. Should also mention that the drink staff member in the hotel bar dripped red wine all over my trouser and jumper - 30€ cleaning bill.
emma
Stayed 3 nights in Mar 2025
