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Santa Catalina, a Royal Hideaway Hotel

5.0 star property
5-star luxury hotel near Doramas Park

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Photo gallery for Santa Catalina, a Royal Hideaway Hotel

Rooftop terrace
Spa
Fitness studio
Lobby sitting area
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria, 35005
  • Place, Doramas Park
    ‪1 min walk‬
  • Place, San Telmo Park
    ‪2 min drive‬
  • Place, Las Canteras Beach
    ‪3 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪21 min drive‬

Room options

View all photos for Junior Suite (Premium)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Premium)

9.4 out of 10
Exceptional
(6 reviews)
  • Park view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Deluxe)

8.0 out of 10
Very good
(4 reviews)
  • Park view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Deluxe)

Deluxe Room (Deluxe)

Deluxe Room (Deluxe)

9.0 out of 10
Wonderful
(28 reviews)
  • Park view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Park view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • Park view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room (Family)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Superior)

Deluxe Room (Superior)

Deluxe Room (Superior)

9.2 out of 10
Wonderful
(15 reviews)
  • Park view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room ((Family) 2 Adults + 1 Child)

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room ((Family) 2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium | 1A1C)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Premium | 1A1C)

  • Park view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe | 1A1C)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Deluxe | 1A1C)

  • Park view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (1A1C)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (1A1C)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Las Palmas de Gran Canaria

Seaside stay .You'll be within half a mile (1 km) of Doramas Park and 2 miles (3 km) of Las Canteras Beach with a stay here. Cathedral of Santa Ana is 2.4 mi (3.9 km) away.

What's nearby

  • Doramas Park - 1 min walk - 0.0 km
  • Mesa y Lopez Avenue - 2 min drive - 1.9 km
  • San Telmo Park - 2 min drive - 2.3 km
  • Calle Triana - 2 min drive - 2.3 km
  • Las Canteras Beach - 3 min drive - 2.3 km

Getting around

  • Gran Canaria Airport (LPA) - 28 min drive

Restaurants

  • ‪Alis Rooftop - ‬4 min walk
  • ‪La Gioconda - ‬8 min walk
  • ‪El Ayuntamiento - ‬6 min walk
  • ‪Poemas by Hermanos Padrón - ‬5 min walk
  • ‪Charly's Cafe - ‬6 min walk

About this property

Santa Catalina, a Royal Hideaway Hotel

5-star luxury hotel near Doramas Park
Santa Catalina, a Royal Hideaway Hotel offers its guests an outdoor pool and a health club. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 6 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury Santa Catalina, a Royal Hideaway Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial Las Palmas de Gran Canaria hotel.

  • 1 building
  • 204 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 3 bars or lounges
  • Built in 1890
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Santa Catalina, a Royal Hideaway Hotel offers 204 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • Laundry facilities
  • Lifeguards on site

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 27 for adults and EUR 23 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 23 for children
  • Self parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, access to the hot springs, access to the public bathing facility, and access to the heated pool
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, access to the hot springs, access to the public bathing facility, and access to the heated pool. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:30 AM to 5:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Hideaway Santa Catalina Hotel Las Palmas De Gran Canaria
Hotel Santa Catalina Las Palmas De Gran Canaria
Santa Catalina Hotel
Santa Catalina Las Palmas De Gran Canaria
Royal Hideaway Santa Catalina Las Palmas De Gran Canaria
Hotel Santa Catalina Barcelo Hotel Group
Santa Catalina Barcelo Group Las Palmas De Gran Canaria
Santa Catalina Barcelo Group
Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina a Royal Hideaway Hotel
Santa Catalina a Royal Hideaway Hotel 5*GL
Santa Catalina, a Royal Hideaway Hotel Hotel

Santa Catalina, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 507 out of 666 reviews
Rating 8 - Good. 108 out of 666 reviews
Rating 6 - Okay. 30 out of 666 reviews
Rating 4 - Poor. 12 out of 666 reviews
Rating 2 - Terrible. 9 out of 666 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Hanna Maíra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Das Personal war super zuvorkommend und die Ausstattung der Zimmer war sehr gut. Jeder Extra Wunsch wurde sofort umgesetzt und auch das Angebot des Abendessens ist sensationell. Wir werden auf jeden Fall wiederkommen!
Stayed 4 nights in Oct 2025

8/10 Good

Anna

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel all around. Great service too
Stayed 3 nights in Oct 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel. Very helpful when we had to amend our stay at short notice. Will absolutely be back!
Stayed 4 nights in Oct 2025

2/10 Terrible

Jasmine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charged full price and didn’t get a chance to step foot in the hotel or eat any food we paid full board for
Stayed 7 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 8 nights in Oct 2025

6/10 Okay

Phil

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Hotel in the city

The hotel is lovely and staff are warm and welcoming. There is a pool on the roof which is great for a dip in the heat and a larger pool downstairs which was also great and never too crowded. We used the spa frequently and were delighted to find its use was free as we had booked a suite. We invested in a suite for this holiday as we were celebrating a special anniversary. Although the suite was spacious and comfortable, the way it was laid out with large wooden shutters separating the bedroom and sitting room that couldn't be moved made the bedroom dark with no window of its own.
Stayed 7 nights in Oct 2025

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptionally friendly and helpful staff — especially Eduardo, who greeted us with a smile from the moment we checked in late at night until our last evening. He consistently went above and beyond to ensure that any issues or personal requests were handled with genuine care and attention. There were a few small details that could be refined to make the experience feel truly five-star. For example, the bath salts weren’t replenished after the first night, and clearer communication about the rooftop pool being reserved for suite guests would have been appreciated. A few of the other reception staff could also take inspiration from Eduardo’s open, transparent, and welcoming approach, which made us feel completely at ease. Overall, it was a wonderful stay in an exceptionally beautiful hotel, and we left with many happy memories.
Stayed 7 nights in Sep 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Richard, Miami

Stayed 1 night in Sep 2025

8/10 Good

Reza

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in total is good and we enjoyed our stay. Although its five star hotel, to me it looks good 4 stars hotel not 5 stars. Swimming pool is a bit small but super clean. The SPA is very nice and calm atmosphere. I would suggest to book junior room as normal room doesn't have access to SPA or roof top swimming pool. However you can buy SPA pass but not rooftop swimming pool while staying in normal room. Parking is €20 per a day which is a-bit expensive. Also rooftop bar is open to all guest after 5:30. Two staff were running whole roof top bar which was not enough at all. As the roof top bar is open to public they treated local people nicer than us. Mini bar is not free and they forgot to put any sign about the price which was naughty. However when I complained about it they said it was our fault but at the end I paid for what I had. It would be nicer to put sign that costumer knows the price.
Stayed 5 nights in Sep 2025

10/10 Excellent

Damian, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and clearness.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anicuta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a mix of historic charm and modern luxury. Staff were welcoming, breakfast was excellent, and the rooftop bar had stunning views. A little outside the old town but taxis are affordable and easy. Perfect for a relaxing, stylish stay.
In the hotel garden
Breakfast area
Stayed 7 nights in Aug 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Matthew

Stayed 6 nights in Aug 2025

10/10 Excellent

Gelys, TUCSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outstanding ! a gem in gran canaria !!
Stayed 3 nights in Jul 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un séjour parfait!

Un hôtel classique avec deux personnel sympathique, des espaces de vie agréables, de bons restaurants à l’hôtel et dans les environs, un positionnement parfait pour visiter Las Palmas. Nous y avons passé une semaine très agréable!
Stayed 7 nights in Jul 2025

10/10 Excellent

Shibu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay

From check in to check out seamless process, staff were superb and all went the extra mile to look after there guests. Great restaurants on site and easy commute everywhere.
Stayed 4 nights in Jul 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
Stayed 7 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Florentina

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
Stayed 7 nights in Jun 2025

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
Stayed 10 nights in May 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great welcome but slow check in. Staff exceptional very helpful and friendly Beds very comfortable and linen was high quality. Large fluffy towels Lovely spacious balconies with hot tub Tv/ mirror was a lovely touch Bathroom mirror excellent Also coolysystem air con fans etc were very efficient and quiet Pool area fantastic Gorgeous hotel, we will definitely visit again!
Stayed 1 night in Jun 2025

8/10 Good

Laura Alice

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025