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Hotel Regina Mürren

2.5 star property
Ski-in/ski-out hotel with restaurant in Lauterbrunnen

Choose dates to view prices

Hotel Regina Mürren

Photo gallery for Hotel Regina Mürren

Front of property - evening/night
Restaurant
Family Room, Balcony, Mountain View
Free daily continental breakfast
Bathroom sink

Overview of Hotel Regina Mürren

Reviews
7.4

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
Hauptstrasse, Mürren, Lauterbrunnen, BE, 3825
  • Popular LocationSchilthornbahn Cable Car3 min walk
  • Popular LocationVia Ferrata13 min walk
  • Popular LocationSchilthorn7 min drive

Room options

View all photos for Panoramic Double Room, Shared Bathroom, Mountain View (Balcony)

Cribs/infant beds, rollaway beds

Panoramic Double Room, Shared Bathroom, Mountain View (Balcony)

  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Economy Single Room, Shared Bathroom, City View

  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, Shared Bathroom, City View

Cribs/infant beds, rollaway beds

Economy Double Room, Shared Bathroom, City View

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Panoramic Triple Room, Shared Bathroom, Mountain View (Balcony)

Balcony

Panoramic Triple Room, Shared Bathroom, Mountain View (Balcony)

  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room, Balcony, Mountain View

Balcony

Family Room, Balcony, Mountain View

  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, City View (Shower / WC )

Bathroom sink

Double Room, City View (Shower / WC )

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Hotel Alpenruh
Breakfast included
Spa
Pet-friendly
Free WiFi
4.6 out of 5, Wonderful, (421)
The price is CA $332
per night
CA $365 total
includes taxes & fees
14 May - 15 May
Hotel Alpenruh

About the area

Mürren

Near the slopes.Your stay at this hotel will put you steps from Allmendhubelbahn and a 5-minute walk from Schilthornbahn Cable Car. Via Ferrata and Swiss Alps Jungfrau-Aletsch are also within 3 miles (5 km).

What's nearby

  • Allmendhubelbahn - 2 min walk
  • Schilthornbahn Cable Car - 3 min walk
  • Via Ferrata - 13 min walk
  • Schilthorn - 7 min drive
  • Mürrenbahn - 24 min drive

Getting around

  • Mürren Station - 7 min walk
  • Zurich Airport (ZRH) - 162 min drive

Restaurants

  • Horner Pub
  • Restaurant Steinbock
  • Alti Metzg - 1 min walk
  • BASE Cafe
  • Hotel Stechelberg

About this property

Hotel Regina Mürren

Ski-in/ski-out hotel with restaurant in Lauterbrunnen
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Ski-in/ski-out access, a library, and a terrace are also featured at the historic Hotel Regina Mürren.

  • 1 building
  • 52 guestrooms or units
  • 4 levels
  • Built in 1895
  • Continental breakfast (free)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Regina Mürren offers 52 accommodations with complimentary bottled water. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.

Awards and affiliations

The property is a member of Historic Hotels of Europe.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Shopping

Accessibility

  • Elevator

Room amenities

Bedroom

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Shower
  • Towels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Muerren is in a car-free zone and can be reached only by train.

Pets

  • Pets: CHF 15.00 per pet (varies based on length of stay)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 40.00 per night.
  • Cribs (infant beds) are available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night for adults; CHF 1.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
  • Tourism fee: CHF 2.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15.00 per pet (varies based on length of stay)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: CHF 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Regina Mürren
Hotel Regina Mürren Lauterbrunnen
Regina Mürren
Regina Mürren Lauterbrunnen
Hotel Regina Mürren Hotel
Hotel Regina Mürren Lauterbrunnen
Hotel Regina Mürren Hotel Lauterbrunnen

Hotel Regina Mürren Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 54 reviews" "
Rating 8 - Good. 20 out of 54 reviews" "
Rating 6 - Okay. 20 out of 54 reviews" "
Rating 4 - Poor. 1 out of 54 reviews" "
Rating 2 - Terrible. 3 out of 54 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Tammy

Liked: Cleanliness, staff & service
Very basic hotel with shared bathrooms. Reminded me of my youth hostel days. The staff were very helpful and it was in a great location with a beautiful view. WI-FI only in common area
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Logan, Oregon

Disliked: Staff & service, property conditions & facilities, room comfort
The front desk staff attempted to collect money for our reservation even though we'd paid Expedia and had a receipt showing paid in full. There was to be a small amount due at the hotel, ($29CHF), but they tried for $289CHF saying that, "Expedia hadn't paid them yet." Then they gave us a downgrade on our room, and had it not been for my cousins whom we were traveling with we would have been stuck. They eventually gave us the room we had booked. The breakfast was okay, (just barely), but watch the eggs as they are raw, not hard boiled. The facilities are dated and run down. It feels like owner/management is wanting to invest as little as possible to renovate. The only saving grace is the view, (which is spectacular), but so it is from any other hotel in town. We would not return to this hotel even though we plan to re-visit Mürren in the near future.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View, Shopping, hiking, biking easy access to the top of the Schilthorn , great museum about James Bond.
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
You can do better for a little more
Positives: Great location, Amazing Balcony View, Heating, Breakfast was great, Friendly bar staff, good wifi Negatives: Hotels.com and Hotel Regina charged me for the room, even after showing proof of payment. Very kid friendly, so kids running around the floor and the shared balconies. Paper thin walls so you hear everything, Kids playing with the lights while using the single restroom on the floor.
Stayed 1 night in Oct 2017

6/10 Okay

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Loved Murren!
We loved Murren! Breakfast was really good, Jew was spectacular from the dining room! We knew we had a shared bathroom and that wasn't an issue. We had 2 single beds which wasn't a huge deal but they weren't comfortable, you could feel the buttons on the mattress. Didnt sleep well for the 2 night we were there. Door locks were very noisy. Front staff wasn't super friendly and didn't go over anything about the hotel. Overall we loved Murren!
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Basic hotel
Hotel is very basic. Room was run down with large cracks in the paint on the walls. Breakfast was ok- but expected more selection.
Stayed 1 night in Sep 2017

10/10 Excellent

Kyra , Geneva, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel!
This hotel was a total highlight for my kids and for me. The views were unreal, the staff was friendly and super helpful, definitely one of the best hotel experiences we've had in Switzerland. Can't wait to go back!
Stayed 1 night in Sep 2017

2/10 Terrible

Swindled, Washington DC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't suffer at this hotel...
This has to be the worst hotel I have ever stayed at and I am middle-aged. It absolutely ruined our experience of beautiful Muerren. I had made a 2-night reservation at this hotel from the US expecting that this would be a semi-decent hotel given that it charged as much as an average 5-star hotel in the US. After this experience I felt I had been successfully robbed by hotel management. FIrst of all, I never noticed the fine print on the reservation indicating that the bath was shared. In fact, it was not just the bath but the toilet as well and by an entire floor of the hotel. During our stay we also learned from hotel staff do not clean the rooms after check-in regardless of how long you stay, and our floors were dirty. I had reserved three beds with "panoramic view" for my family of three, but we were given two beds. The beds were extremely uncomfortable, with weak, spongy mattresses that shook like jelly when you turned over so neither I nor my wife were able to sleep for two nights despite being tired. There was a balcony, but its rotting wood floor was falling apart. The included breakfast was very limited --squeeze your own juice, boil your own eggs, and the cheese was stale, Some customers had brought their dogs inside the breakfast area. I could not get out of my hotel reservation as I was past Expedia's deadline to cancel. If it wasn't so expensive I might have taken the hit and gone somewhere else. Do yourself a favor and skip this one...I wish I could have...
Stayed 2 nights in Aug 2017

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017