6/10 Okay
DR SURANJAN
Business traveller, Travelled with partner
May 3, 2025
Liked: Cleanliness
What was good:
Excellent for train travellers who can walk straight into the hotel from the station.
Courteous staff.
Clean smallish size room.
Breakfast - average, very polite staff.
Scope for improvement:
Telephone answer time was very long on most occasions.
In spite of 3 terminals, there were only one staff during check-in and this caused a long queue/delay.
No access with car - not even to drop off the luggage. Unsure how someone with special needs would manage.
Wall mounted toiletries - Soap in shower ran out on the first day and on the hand basin area on the 3rd! The former was replenished on request but not the later!
The shower enclosure leaked water on the floor needing sealant on the next day!
The area right next to the main entrance and around the streets could feel a little off-putting late in night at times, although this never ended up in any incident!
Overall - Average.
Will I stay here again:
if travelling by train - may consider. However, will definitely look at alternatives!
DR SURANJAN
Stayed 4 nights in Apr 2025
