The Wild Pheasant Hotel & Spa

4.0 star property
4-star spa hotel near Llangollen Bridge

Choose dates to view prices

Photo gallery for The Wild Pheasant Hotel & Spa

Front of property
Indoor wedding
Garden
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa

Explore the area

View in a map
Berwyn Road, Llangollen, Wales, LL20 8AD
  • Place, Pontcysyllte Aquaduct
    ‪6 min walk‬
  • Place, Llangollen Scenic Railway
    ‪8 min walk‬
  • Place, Llangollen Bridge
    ‪9 min walk‬
  • Airport, Liverpool (LPL-John Lennon)

Room options

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(34 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Double Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Single Room, 1 Twin Bed

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 King Bed with Sofa bed, Accessible

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

About the area

Llangollen

In Llangollen .You'll find Llangollen Bridge and Llangollen Scenic Railway within a 15-minute walk of this Llangollen hotel. Plas Newydd and Pontcysyllte Aquaduct are also within 2 miles (3 km).

What's nearby

  • Pontcysyllte Aquaduct - 6 min walk - 0.6 km
  • Llangollen Scenic Railway - 8 min walk - 0.7 km
  • Llangollen Canal Trail - 9 min walk - 0.8 km
  • Llangollen Bridge - 9 min walk - 0.8 km
  • Plas Newydd - 15 min walk - 1.3 km

Getting around

  • Chirk Station - 15 min drive
  • Chester (CEG-Hawarden) - 47 min drive

Restaurants

  • ‪The Corn Mill - ‬11 min walk
  • ‪The Sun Trevor - ‬6 min drive
  • ‪Dee Side Caffe Bistro - ‬12 min walk
  • ‪Duke Of Wellington - ‬10 min drive
  • ‪Aqueduct Inn - ‬7 min drive

About this property

The Wild Pheasant Hotel & Spa

4-star spa hotel near Llangollen Bridge
The Wild Pheasant Hotel & Spa offers its guests a full-service spa and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The business-friendly The Wild Pheasant Hotel & Spa also features a terrace, a garden, and coffee/tea in a common area. Free self parking is available.

This 4-star Llangollen hotel is smoke free.

  • 46 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Wild Pheasant Hotel & Spa offers 46 accommodations with complimentary bottled water and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Llangollen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 11.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 11.95 for children
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per day
  • Spa fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Wild Pheasant
Wild Pheasant Hotel
Wild Pheasant Hotel Llangollen
Wild Pheasant Llangollen
Wild Pheasant Hotel & Spa Llangollen, Wales - North Wales
Wild Pheasant Hotel And Spa
The Wild Pheasant Hotel Spa
The Wild Pheasant & Llangollen
The Wild Pheasant Hotel & Spa Hotel
The Wild Pheasant Hotel & Spa Llangollen
The Wild Pheasant Hotel & Spa Hotel Llangollen
Wild Pheasant Hotel Spa BW Signature Collection

Reviews

The Wild Pheasant Hotel & Spa Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 337 out of 693 reviews
Rating 8 - Good. 212 out of 693 reviews
Rating 6 - Okay. 85 out of 693 reviews
Rating 4 - Poor. 41 out of 693 reviews
Rating 2 - Terrible. 18 out of 693 reviews

Reviews

6/10 Okay

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Spa was amazing 😁
Stayed 1 night in Aug 2025

4/10 Poor

Terry

Disliked: Room comfort
Small room Tiny bathroom
Stayed 3 nights in Aug 2025

6/10 Okay

Peter

Travelled with partner
The room was adequate but the toilet and washbasin had cracks...hygiene issue?. The breakfast... smallest portion of baked beans I've ever had. Counted them, 18 in total. Drinks expensive. Pint of Guinness and medium white wine with dash of lemonade £14.75. Finally, advertised as a Spa hotel but access to the spa additional charge of £10 per hour!. Didn't bother.
Stayed 2 nights in Aug 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, room comfort

Nice

The receptionist on arrival was quite frosty towards us. We were told we had to pay an extra £10 per person for 1 hour in the spa and £5 thereafter, which although is part of their policy, her attitude towards us, made us reluctant to book a session in the spa. However, the lady who served us at breakfast was very pleasant and accommodating and went above and beyond to make us feel valued and respected. The hotel is a short stroll from the bustling town, where there are a wide range of shops and eating establishments. The bathroom in our room was quite tired and not really thought through. The tiled shower floor was slippy when wet, they may have used wall tiles here rather than floor tiles.
Stayed 2 nights in Aug 2025

2/10 Terrible

Mojtaba

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs complete decoration and the spa facilities not up to standard and need to be paid for separately which is ridiculous
Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Amenities
Excellent standards of cleanliness. Food and Beverage superb. Let down by very poor bed mattress. Rectified immediately by Deputy GM.
Stayed 1 night in Aug 2025

6/10 Okay

Neil

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property was elegant from the outside reception area very nice staff welcoming. My room was very difficult to get to many doors to go through with a large suitcase's. Room was generally nice very old inside needed an update. Bed was older had a ridge in the middle linen was very clean. Shower and toilet clean. Sink was older with lots of scratch marks and a chip off the sink and rusty around sink unit. I would not stay at this property again especially at the price I paid. The photographs did not reflect the room I booked.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Very disappointing

We arrived after 11PM, as did two other parties. We rang the bell 7 times and called twice. Finally, 20 minutes later someone showed up to check us in. He was not apologetic at all. He had me pay for breakfast before he told me that the only available times were after we needed to leave, then he said he did not have authority to give me a refund! The room was smaller than we expected, but it least it had two beds like we requested. Breakfast was fine, but pricey. Don't go out of your way to get it -- frankly, I would stay at a place where breakfast is included!
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed here for two nights and she loved it from first site of the grounds and the hotel. It was a short walk into Llangollen where we had access to restaurants and pubs, plus the River Dee and the canal.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely faultless, Staff are great the hotel is very clean. Well recommended A+++
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Great but they need A/C

Amazing location , great customer service . Room dated no fridge and no air con . Horrible on a hot day couldnt stay in the room had to keep going outside to cool down
Stayed 1 night in Jul 2025

10/10 Excellent

julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Found the bed to be small double low on wooden frame, mattress old
Stayed 5 nights in Jul 2025

4/10 Poor

Peter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Very Poor Experience

Due to the state of our room - it was filthy, the bins were not emptied and the bed had not been made properly; I complained to reception. The receptionis came to check what it was like, and then a member of the housekeeping staff was sent to check. Everyone agreed that the room was in a terrible state. I was then offered a replacement room, opposite the one I had been allocated. This room was equally as bad, so I decided I would not risk the option of a third room, and checked out. I had booked the room via Hotels.com and approached them about a refund. The hotel did not quibble (showing that what I am writing is correct), I got all of my money back. I am not saying this is a bad hotel; the staff were very friendly, and it is in a lovely position. I do feel they should sack the cleaning staff, to save the reputation of the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, walkable to town
Stayed 2 nights in Jul 2025

10/10 Excellent

Channeil

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely last minute stay at the wild pheasant hotel. No complaints other than that the rooms are incredibly warm. We brought our own fan as previous reviews stated the same. Room was clean and the bed was comfy.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini break away

Enjoyed the spar when we arrived. Had a nice afternoon drink in the grounds. Busy with bee’s around us and was a bit nervous with the amount of bees. But apart from that had a lovely time spent with family at the hotel. Everything was clean and comfortable. Tea and coffee in the room and tv.
River view over the bridge
A little tipple on our walk around Llangollen at a pub that use to be an antique store quirky place.
This a a small shop with a garden by a bridge in Llangollen. That’s what the signs says in Welsh ( I think)
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel and scenery

Fabulous location and beautiful views. This hotel is only a 15 minute walk into Llangollen. The staff were amazing and Melanie and the new girl Jody showed us the beautiful penthouse suite which is out of this world. We look forward to returning very soon.
Stayed 1 night in Jul 2025

4/10 Poor

Paula

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The fact that the bedding was soiled was an absolute disgrace. The bed was very uncomfortable and the lack of plug sockets, especially next to the bed caused an issue as my husband has sleep apnea and requires a cpap machine to sleep
Soiled bedding
Soiled bedding
Stayed 1 night in Jul 2025