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SureStay Plus Hotel by Best Western Lubbock Medical Center

2.5 star property
Hotel near Texas Tech University in Lubbock

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Lubbock Medical Center

A modern restaurant with a kitchen area, dining tables with chairs, and large windows offering a view of the outside.
A compact hotel room with a kitchenette, a flat-screen TV mounted on the wall, a desk with a chair, and a window with curtains.
A reception area with a dark wood reception desk, a red lamp, and a modern light fixture.
A compact hotel room with a kitchenette, a dining area, a bed, and a TV.
A hotel entrance with a 'SureStay Plus Hotel' sign, a 'Copper Lounge' sign, and a modern architectural design with a covered entrance and a van parked outside.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning

Explore the area

View in a map
3901 19th Street, Lubbock, TX, 79410
  • Place, Texas Tech University
    ‪2 min walk‬
  • Place, Maxey Park
    ‪8 min walk‬
  • Place, United Supermarkets Arena
    ‪15 min walk‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, a chair, a nightstand, a lamp, and a picture on the wall.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a lamp, and a picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, and nightstand, featuring a patterned carpet and neutral wall colors.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(59 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, desk, and nightstand, featuring a patterned carpet and neutral wall colors.

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

A hotel room with a bed, two bedside tables with lamps, a wall-mounted air conditioner, a window with curtains, and a framed picture on the wall.

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, bedside table, lamp, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a flat-screen TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a flat-screen TV, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

A hotel room with two beds, a desk, a refrigerator, and a television.

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Desk, Flat Screen Television

  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Lubbock

City center stay.Your stay at this Lubbock hotel places you within a 10-minute walk of Texas Tech University and Covenant Lakeside Hospital. Also, Maxey Park is within half a mile (1 km) and United Supermarkets Arena is within 2 miles (3 km).

What's nearby

  • Texas Tech University - 2 min walk - 0.2 km
  • Maxey Park - 8 min walk - 0.8 km
  • United Supermarkets Arena - 15 min walk - 1.3 km
  • Vietnam Archives at Texas Tech - 5 min drive - 4.5 km
  • Rawls Course - 6 min drive - 3.8 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪United Express Fuel - ‬11 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Starbucks - ‬16 min walk
  • ‪Arandas Taqueria - ‬2 min drive

About this property

SureStay Plus Hotel by Best Western Lubbock Medical Center

Hotel near Texas Tech University in Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 2 meeting rooms. Event space at this hotel measures 1636 square feet (152 square meters) and includes conference space. A terrace, a vending machine, and laundry facilities are also featured at the business-friendly SureStay Plus Hotel by Best Western Lubbock Medical Center. Free self parking is available.

This Lubbock hotel is smoke free.

  • 112 guestrooms or units
  • 1636 sq ft of conference space
  • 152 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • ATM
  • No smoking on site
  • Bar or lounge
SureStay Plus Hotel by Best Western Lubbock Medical Center offers 112 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Satellite television is provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and spring water baths.

This Lubbock hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.1 out of 5, Very good, 1,662 reviews
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 100 per stay
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in April and close in August.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Baymont Inn Hotel Lubbock
Baymont Inn Lubbock
Best Western Plus Palms Hotel Lubbock
SureStay Plus Hotel Best Western Lubbock
SureStay Plus Best Western Lubbock
Baymont Inn Suites Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center Hotel

Frequently asked questions

How close is SureStay Plus Hotel by Best Western Lubbock Medical Center to the airport?

SureStay Plus Hotel by Best Western Lubbock Medical Center is 9.7 mi (17-min drive) away from the Preston Smith Intl. Airport (LBB) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Plus Hotel by Best Western Lubbock Medical Center?

As of Aug 10, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Lubbock Medical Center on Aug 31, 2026 start from CA $98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have an airport shuttle?

Airport shuttle services are not available at SureStay Plus Hotel by Best Western Lubbock Medical Center.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center offer free breakfast?

SureStay Plus Hotel by Best Western Lubbock Medical Center offers free continental breakfast every day.

Is there a casino at SureStay Plus Hotel by Best Western Lubbock Medical Center?

No, there is no casino at this hotel.

What time is check-in at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM. A fee applies for early check-in.

Is there free parking at SureStay Plus Hotel by Best Western Lubbock Medical Center?

This hotel offers free self parking.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have a pool?

SureStay Plus Hotel by Best Western Lubbock Medical Center features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have a spa?

There are no spa services available at this hotel.

How close is SureStay Plus Hotel by Best Western Lubbock Medical Center to downtown Lubbock?

SureStay Plus Hotel by Best Western Lubbock Medical Center is 2.5 mi away from Lubbock.

SureStay Plus Hotel by Best Western Lubbock Medical Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 430 out of 1011 reviews
Rating 8 - Good. 247 out of 1011 reviews
Rating 6 - Okay. 142 out of 1011 reviews
Rating 4 - Poor. 82 out of 1011 reviews
Rating 2 - Terrible. 110 out of 1011 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a great price!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here and we enjoyed it once again!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind and check in was fast and easy.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for work
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Marteil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and big.nice and cozy quite and great! could not ask for more. This is my second time staying there. The staff were nice and helpful. Nice place to stay at .
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities
The breakfast was surprisingly good. Eggs, sausage, potatoes, biscuits and gravy and plenty of other stuff. Nice!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and area and close to Dollar Tree, Friendly Staff and a quiet location and modern pool was closed and needed to be drained or cleaned
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast selections included: scrambled eggs, sausage, potatoes, biscuits, pastries, fresh fruits, etc.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Vydon

Liked: Cleanliness, staff & service, amenities
I shall return and recommend this hotel The breakfast was very good
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was fast staff was extremely friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for last minute
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Hollana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff was friendly and the rooms were clean and comfortable.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

John

Disliked: Staff & service, property conditions & facilities
Clean but run down
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Homero

Average place. High price.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay at .staff was very professional. Very nice. People .had everything I needed in the room so it was great. We’ll definitely recommend to family and friends.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast, clean room, overall a nice stay
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Coni

Disliked: Cleanliness
No, breakfast was stale
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly service, breakfast was fresh and room was clean.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Marcia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were on the first floor. There were some ants. The swimming pool was closed for the season, we were a bit disappointed.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great and peaceful stay
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and friendly/helpful staff.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Sharon

Liked: Amenities, property conditions & facilities
Great breakfast great room great sale price
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Staff was friendly and easy check in and check out process. Room was clean and spacious.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay
Stayed 1 night in Sep 2024