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Art Relais

Lucca townhouse in Lucca Historical Center area

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Art Relais

Photo gallery for Art Relais

Hallway
Garden
Front of property
Desk, cribs/infant beds, free WiFi
Designer toiletries, hair dryer

Overview of Art Relais

Reviews
7.2

Good

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Via Castruccio Buonamici, 221, Lucca, LU, 55100
  • Popular LocationPiazza Napoleone12 min walk
  • Popular LocationPalazzo Pfanner12 min walk
  • Popular LocationPiazza dell'Anfiteatro16 min walk
  • AirportPisa (PSA-Galileo Galilei)32 min drive

Room options

View all photos for Triple Room

Desk, cribs/infant beds, free WiFi

Triple Room

  • 23 sq m
  • Sleeps 6
  • 1 Double Bed OR 1 Twin Bed

View all photos for Quadruple Room

Desk, cribs/infant beds, free WiFi

Quadruple Room

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • 23 sq m
  • Sleeps 5
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Designer toiletries, hair dryer

Double Room Single Use

  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

About the area

Lucca

Lucca Historical Center stay.Within a 10-minute walk of this Lucca Historical Center townhouse, you'll find Porta Sant'Anna and Walls of Lucca. Lucca Courthouse and Museum of Comics and Imagery are also within half a mile (1 km).
View more Town houses in LuccaOpens in a new window

What's nearby

  • Piazza Napoleone - 12 min walk
  • Palazzo Pfanner - 12 min walk
  • Piazza dell'Anfiteatro - 16 min walk
  • Cathedral of St Martin - 16 min walk
  • Guinigi Tower - 17 min walk

Getting around

  • Lucca Station - 19 min walk
  • Galileo Galilei Airport (PSA) - 32 min drive

Restaurants

  • Dhea Bar - 4 min walk
  • Osteria Bastian Contrario - 9 min walk
  • Löwengrube - 4 min walk
  • Pizzeria Itaco - 10 min walk
  • Lucca In Tavola - 8 min walk

About this property

Art Relais

Lucca townhouse in Lucca Historical Center area
As a guest of Art Relais, you'll find a spa tub, a rooftop terrace, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Barbecue grills, multilingual staff, and ski storage are also featured at the business-friendly Art Relais. The townhouse accommodation can provide limo/town car service and wedding services. Self parking is free. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this Lucca townhouse accommodation.

  • 1 building
  • 6 guestrooms or units
  • 2 levels
  • Built in 1900
  • Terrace on the roof
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Smoking in designated areas
Art Relais offers 6 accommodations with designer toiletries and hair dryers. This Lucca townhouse accommodation provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested. Cribs/infant beds (surcharge) are also available.

Languages

English, Italian

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Limo/town car service
  • Ski shuttle nearby

Food and drink

  • Breakfast available for a fee: EUR 5 per person

Things to do

  • Access to nearby health club
  • Bicycle rentals
  • Scooter/moped rentals
  • Segway rentals/tours
  • Spa tub

Room amenities

Entertainment

  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer

Food and drink

  • Refrigerator

More

  • Desk
  • In-room massage

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Express check-in available

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Pets

  • Pets are welcome
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for EUR 15 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 5 per person
  • Airport shuttle fee: EUR 60 per person (one way)
  • Crib (infant bed) fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the townhouse accommodation before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Leone di Sant' Anna
Leone di Sant' Anna Bed & Breakfast
Leone di Sant' Anna Bed & Breakfast Lucca
Leone di Sant' Anna Lucca
Art Relais Condo Lucca
Art Relais Lucca
Art Relais
Art Relais Lucca
Art Relais Affittacamere
Art Relais Affittacamere Lucca

Art Relais Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 181 reviews" "
Rating 8 - Good. 80 out of 181 reviews" "
Rating 6 - Okay. 46 out of 181 reviews" "
Rating 4 - Poor. 19 out of 181 reviews" "
Rating 2 - Terrible. 9 out of 181 reviews" "

7.8/10

Cleanliness

6.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

David, Beaverton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looked good online, but not close up
The site said that it was three star. It was really a one star. You could tell that the building was once really nice place to stay. But the owners have not kept up the building. Poor paint, cracking walls, and the floors badly need refinishing. The room had dated decor, and there was a strange sliding door to the bathroom, which did not totally cover the doorway. The entire room was poorly cleaned, with gum under one of the lamp shades, hairs in the bathroom and on the plate, and the plastic (yes, plastic!) mugs had lipstick residue from the last user. The receptionist was very helpful with check in, and some advise on what to go to in the town, but was not in the building at check in. The A/C did not work, and was not fixed in the time we were there. It has so much potential, and all of the pieces are there, but there needs to be a lot more detail in the cleaning, upgrading, and decor. The room did have a small fridge, which did make it easy to keep food. I would not stay here again until I thought that the problems were rectified.

8/10 Good

David, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
I thought the hotel was very pretty and the staff were great. The air conditioning in the room was not great though. The centre of Lucca was within an easy walking distance.

6/10 Okay

emyr, wales

Liked: Staff & service
10 days in Lucca
a few problems with he room/no bathroom light &they were unable to fix it/toilet seat would not stay up/staff friendly & obliging/owner not friendly/full payment had been taken from my credit card before my arrival/I was going to pay cash/as a result 15euros were added to my card statement/poor arrangements for checking in/no reply when I telephoned/convenient for city /could be a much better b&b/ unsuitable for anyone with mobility problems/no lift/steep stairs

6/10 Okay

Sedge63, Darlington, England

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but clean
We have stayed here several times over the last 7 years and I would have to say it is not as good as it used to be. Staff are very friendly and check-in was quick. The room on the first floor was basic but had clean linen and a comfy bed. Breakfast was extremely basic and when we left we went for a decent coffee and pastry at a cafe bar round the corner. It is located on a side street outside of the city walls but quick and easy to walk into central Lucca.

8/10 Good

Jordan, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge rooms, great value
This hotel was great, the room was huge and really nice. It didn't even feel like a hotel, more like a mini-house. It was walking distance from the city centre and was in a good neighbourhood. The breakfast in the morning was homemade and really good and in the cute courtyard. The staff was very helpful and friendly as well. I'd recommend it to anyone!

8/10 Good

Debbie & Peter, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
We arrived In Lucca using the train from Pisa. We walked from the station to the hotel along the Lucca walls which took about 15 mins which was lovely. The hotel is in a great location only taking 5 mins to walk into Lucca. The staff were very helpful and friendly. The rooms were very clean and comfortable. Bedding and towels changed daily. Breakfast was good your typical continental. We would use this hotel again as it made our stay enjoyable.

4/10 Poor

karen, san francisco

Disliked: Staff & service
Good rooms but the owners don't really care.
There's no reception that is open. Hard to find. Had to call for them to open the door. When I got to the hotel early they informed me the room wasn't ready to come back at 2pm. When I came back at 2 the staff lady (who was the nice one) told me that actually I was in another hotel a few blocks away. I clearly reserved the leoni hotel and had the reservation printed out. She then called the owner who told her that no I was in the other hotel. I had to explain that I booked based on location and pictures and that I didn't feel comfortable going somewhere else I didn't know and had never seen. She called him again and this time he told her to give me room no. 1. The room was nice and comfortable. It was somewhat clean. The floors needed a little mopping.. But fine. After all day walking around I came back to the hotel and there was some sort of party going on the backyard. Some people singing really loud. I didn't complain until it was about 11:30pm and someone started playing some kind saxophone.. Right under my door that opened to the small backyard. When I called the number I had for the reception (because there is no "reception") the owner picked up. Took them about an hour to stop the noise and turns out it was him and his family/friends who were in the backyard.. I'm not sure what he's thinking but it didn't feel that he took his business seriously. Oh and the breakfast is not included in this B&B..(what????) should not be called b&b at all.

8/10 Good

Sandi, Albany, West Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Comfortable, with all requests being attended to straight away! Lovely, stylish hotel, but brekky was a bit sporadic.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Great location to Historic Center, 5 minute walk. Very clean, great breakfast, very nice staff. Good bed and bathrooms, free parking. It has it all.

8/10 Good

levace, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Hotel for Old Lucca town
We had a nice room in "Attic" with nice old beams etc, Nicely fitted out and for what we paid V Nice, They can organise Bikes, which is by far the best way to see the town. Breakfast ok, Internet ok, All in Very nice