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Hotel Description

4-star hotel near Piazza Napoleone

City center stay

With a stay at this Lucca Historical Center hotel, you'll be steps from Piazza Napoleone and Teatro del Giglio. Guinigi Tower and Piazza dell'Anfiteatro are also within half a mile (1 km).

Renovated in 2020

This hotel features a restaurant, a gym, and a bar/lounge. WiFi in public areas is free. A coffee shop, a terrace, and a snack bar/deli are also on offer.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $381* Per night/room 6 Apr. - 7 Apr.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

About the Grand Universe Lucca, Autograph Collection

Location Piazza Del Giglio 1, Lucca, LU 55100

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a terrace, and concierge services are also featured at Grand Universe Lucca, Autograph Collection. A complete renovation of Grand Universe Lucca, Autograph Collection was completed in October 2020. This 4-star Lucca hotel is smoke free.

  • 55 guestrooms or units
  • 4 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Lucca Station (1.9 km / 1.2 mi)

Room Amenities

Grand Universe Lucca, Autograph Collection offers 55 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily. Renovation of all guestrooms was completed in October 2020.

  • Minibar
  • Television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Legacy Restaurant - This restaurant specializes in local cuisine. Reservations are required.

Legacy Lounge - Onsite bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Pets allowed (no fees)
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Universo Hotel Lucca
  • Universo Lucca
  • Universo Hotel
  • Grand Universe Lucca, Autograph Collection Hotel
  • Grand Universe Lucca, Autograph Collection Lucca
  • Grand Universe Lucca, Autograph Collection Hotel Lucca

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.