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Grand Universe Lucca, Autograph Collection

4.0 star property
4-star hotel near Piazza Napoleone

Choose dates to view prices

Photo gallery for Grand Universe Lucca, Autograph Collection

A spacious living room with a grand piano, comfortable seating, and large windows offering views of the city.
A modern lounge area with seating, a bar, and a kitchen in the background.
A restaurant with tables set for dining, chairs, and a decorative light fixture.
A balcony with wicker furniture, a view of a town with buildings and a tower, and a full moon in the sky.
A modern hotel room with a large bed, two armchairs, a sofa, a small table, and a TV.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Piazza Del Giglio 1, Lucca, LU, 55100
  • Place, Piazza Napoleone
    ‪1 min walk‬
  • Place, Guinigi Tower
    ‪5 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪6 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a headboard, a window with curtains, a small trash bin, and a wall-mounted artwork.

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a wardrobe, a desk, and a bathroom.

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, City View

A courtyard with buildings, a bell tower, and a clear sky.

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

A hotel room with a double bed, a small round table, a chair, a television, and a window with curtains.

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, City View

A hotel room with a double bed, a small round table, a chair, a television, and a window with curtains.

Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 3
  • Free WiFi

Room

  • Sleeps 1
  • Free WiFi

About the area

Lucca

City center stay.With a stay at this Lucca Historical Center hotel, you'll be steps from Piazza Napoleone and Teatro del Giglio. Guinigi Tower and Piazza dell'Anfiteatro are also within half a mile (1 km).

What's nearby

  • Piazza Napoleone - 1 min walk - 0.1 km
  • Piazza San Michele - 2 min walk - 0.2 km
  • Walls of Lucca - 3 min walk - 0.3 km
  • Guinigi Tower - 5 min walk - 0.5 km
  • Piazza dell'Anfiteatro - 6 min walk - 0.6 km

Getting around

  • Lucca Station - 8 min walk
  • Galileo Galilei Airport (PSA) - 39 min drive

Restaurants

  • ‪Caffe Casali - ‬3 min walk
  • ‪Fuori di Piazza - ‬1 min walk
  • ‪Buca di Sant'Antonio - ‬4 min walk
  • ‪Da Ciacco - ‬1 min walk
  • ‪Pasticceria Pinelli - ‬1 min walk

About this property

Grand Universe Lucca, Autograph Collection

4-star hotel near Piazza Napoleone
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a terrace, and a garden are also featured at Grand Universe Lucca, Autograph Collection.

This 4-star Lucca hotel is smoke free.

  • 55 guestrooms or units
  • 4 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Grand Universe Lucca, Autograph Collection offers 55 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Front of property
San Luca Palace Hotel
Lucca Historical Center
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.8 out of 5, Exceptional, 468 reviews
The price is CA $159
CA $189 total
includes taxes & fees
Aug 18 - Aug 19
San Luca Palace Hotel

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Gym
  • Private wine tours
  • Shopping mall
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 4 2026 to July 4 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Pet fee: EUR 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT046017A1RRKYNMHI

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Universo Hotel Lucca
Universo Lucca
Universo Hotel
Grand Universe Lucca, Autograph Collection Hotel
Grand Universe Lucca, Autograph Collection Lucca
Grand Universe Lucca, Autograph Collection Hotel Lucca

Frequently asked questions

How close is Grand Universe Lucca, Autograph Collection to the airport?

Grand Universe Lucca, Autograph Collection is 23.3 mi (39-min drive) away from the Galileo Galilei Airport (PSA) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Universe Lucca, Autograph Collection?

As of Aug 3, 2026, prices found for a 1-night stay for 2 adults at Grand Universe Lucca, Autograph Collection on Aug 5, 2026 start from CA $353, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Universe Lucca, Autograph Collection have an airport shuttle?

Airport shuttle services are not available at Grand Universe Lucca, Autograph Collection.

How close is Grand Universe Lucca, Autograph Collection to the beach?

This hotel is 18.5 mi (95-min drive) from Vecchiano Beach and 19.7 mi (40-min drive) from Spiaggia della Lecciona. Don't forget your sunscreen!

Does Grand Universe Lucca, Autograph Collection offer free breakfast?

Free breakfast isn’t provided at Grand Universe Lucca, Autograph Collection, but buffet breakfast is offered for a fee of EUR 30 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Grand Universe Lucca, Autograph Collection?

No, there is no casino at this hotel.

What time is check-in at Grand Universe Lucca, Autograph Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Grand Universe Lucca, Autograph Collection?

Free parking is not available at this hotel.

Does Grand Universe Lucca, Autograph Collection have a pool?

Grand Universe Lucca, Autograph Collection does not have a pool.

Does Grand Universe Lucca, Autograph Collection have a restaurant?

Grand Universe Lucca, Autograph Collection is home to Legacy Restaurant, which features local cuisine.

Does Grand Universe Lucca, Autograph Collection have a spa?

There are no spa services available at this hotel.

How close is Grand Universe Lucca, Autograph Collection to downtown Lucca?

Grand Universe Lucca, Autograph Collection is 0.1 mi away from Lucca.

Grand Universe Lucca, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 42 out of 57 reviews
Rating 8 - Good. 12 out of 57 reviews
Rating 6 - Okay. 2 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, clean trendy and great restaurant right in the center of town!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely a fabulous property, wonderful staff and location
Stayed 10 nights in Jan 2025
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great central location. We had an issue with the AC in the room but they changed our room the following day when it couldn’t be fixed.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Christine

Liked: Amenities, property conditions & facilities
It was a very nice place to stay! I highly recommend it to anyone traveling to Lucca! Great brunch with lots of food options!
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Sze Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly and polite staff great location to local area and train station beautiful decor and well maintained rooms & facilities would revisit if I ever come to Lucca again!
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. You have to park outside the walls and walk in and the hotel was very close both to the walls and everything you want to see
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, clean, quiet, and convenient to the town of Lucca. The staff was very personable and helped with any request or question we had. Bicycles were available for guests which my wife and I took advantage of riding the wall around the town. The breakfast choices were excellent and staffed with very friendly people.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Andy Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and the staff was super friendly and competent! Will come back!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, extremely comfortable room, no notes
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, the staff as well and its next to an amazing restaurant. Highly reccommend.
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is really nice and accommodating. The property is beautiful and kept in a very good condition. I will come back!
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff, great breakfast, small but adequately equipped fitness room, not too far from train station. While room was well appointed with a nice bathroom, it was quite small for 2 people. Staff was very personable & helpful.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Lucca

Great location in the city center, the staff is very friendly and knowledgeable. The receptionist when out of her way to assits with anything we requested. I optioned for Breakfast and its well worth, high quality items and fresh.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
❤️‍🔥
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Yavuz

Liked: Cleanliness, staff & service, property conditions & facilities
Super central, overlooking two cute piazzas. Great pizza restaurant next door. Rooms are a bit too small - even though we stayed in a mid tier one with the view. The gym is way too basic. Some dumbbells, a bench and a treadmill (and a super old elliptical). It needs a cable machine at least…
Stayed 1 night in Aug 2025
Verified review

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Lucca, Italy

The hotel is located well in the old city. I had lunch and breakfast outside on the sidewalk near the carousel. The food was excellent and the service superb. The room was well appointed and the bed comfortable. The only thing I did not like was the location. My room was in the interior and I only saw a staircase. I should have asked for a different room.
Lunch at the Grand Universe Hotel
The carousel next to the hotel
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Edward

Liked: Cleanliness, staff & service
Room was entirely too small and was the only one between floors. You had to take an elevator and still walk up or down a flight of stairs. The only window looked out over a set of outside steps that were being used so no privacy. The bathroom was really dark and there was at least one light out in the bathroom. Very disappointing.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera piccola ma confortevole, con un personale cortese e molto disponibile. L'hotel è situato in perfetto centro, distante 10 minuti dalla stazione a piedi. Vicinissimo ai monumenti più belli di Lucca, a bar ristoranti ecc.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lekker dichtbij het centrum, super handig en praktisch. Schone kamer, goede desserts en een zeer bijzonder koffiezetapparaat waaruit heerlijke koffie kwam
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien. Literie confortable, personnel agréable.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy bien ubicado, el staff muy amable y atentos. Los cuartos son un poco pequeños.
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The single piccolo room was quite small, and tight space, but as expected. Bathroom layout was odd, no space for toiletries, etc. But the bed was comfortable, air conditioning worked well and the room was spotlessly clean.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Large rooms!
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

dalbir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is at the heart of Lucca old town. It is a beautuful stylish renovated property with stunning rooms and feels like.a 5 star residence. The staff are exceptional wjth Antonia leading the front reception. All the staff are really helpful and friendly. The food is really great and I enjoyed several breakfasts there. I will definitely be going back to this hotel.
Stayed 2 nights in Nov 2021