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San Luca Palace Hotel

4.0 star property
4-star Beaux Arts hotel, connected to a rail/subway station in Lucca Historical Center

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Photo gallery for San Luca Palace Hotel

Front of property
Lobby lounge
Terrace/patio
Reception
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

View in a map
Via San Paolino, 103, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪2 min walk‬
  • Place, Piazza Napoleone
    ‪5 min walk‬
  • Place, Palazzo Pfanner
    ‪7 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Premium bedding, down comforters, minibar, in-room safe

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

About the area

Lucca

City center stay.With a stay at this Lucca Historical Center hotel, you'll be steps from Porta Sant'Anna and Lucca Courthouse. Walls of Lucca and Puccini Museum are also within half a mile (1 km).

What's nearby

  • Walls of Lucca - 2 min walk - 0.2 km
  • Piazza Napoleone - 5 min walk - 0.4 km
  • Lucca City Hall - 5 min walk - 0.5 km
  • Palazzo Pfanner - 7 min walk - 0.6 km
  • Piazza dell'Anfiteatro - 10 min walk - 0.9 km

Getting around

  • Lucca Station - 15 min walk
  • Galileo Galilei Airport (PSA) - 45 min drive

Restaurants

  • ‪Trattoria Da Giulio - ‬4 min walk
  • ‪Bar San Michele - ‬6 min walk
  • ‪Gigliola - ‬7 min walk
  • ‪Osteria da Rosolo - ‬5 min walk
  • ‪Buca di Sant'Antonio - ‬5 min walk

About this property

San Luca Palace Hotel

4-star Beaux Arts hotel, connected to a rail/subway station in Lucca Historical Center
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A meeting room and limo/town car service are available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly San Luca Palace Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Lucca hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 4 levels
  • Built in 2007
  • Full breakfast (free)
  • Deli
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
San Luca Palace Hotel offers 26 accommodations with minibars and safes. Beds feature down comforters and premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Lucca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and ceiling fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 20 per day)

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Piano
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per stay (maximum EUR 20 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per night.
  • Cribs (infant beds) are available for EUR 20 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one-way)
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 20 per accommodation, per stay (maximum EUR 20 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 2:30 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel San Luca Palace
Luca Hotel
Luca Palace
Luca Palace Hotel
San Luca
San Luca Hotel
San Luca Palace
San Luca Palace Hotel
San Luca Palace Hotel Lucca
San Luca Palace Lucca
San Luca Palace Hotel Hotel
San Luca Palace Hotel Lucca
San Luca Palace Hotel Hotel Lucca

Reviews

San Luca Palace Hotel Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 334 out of 432 reviews
Rating 8 - Good. 79 out of 432 reviews
Rating 6 - Okay. 13 out of 432 reviews
Rating 4 - Poor. 3 out of 432 reviews
Rating 2 - Terrible. 3 out of 432 reviews

Reviews

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely small hotel in a great location with a super breakfast buffet and very helpful staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
A lovely place to stay. Comfortable bed and pillows, great showers and a delicious breakfast. Front desk support friendly and helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean, quiet, relaxed & comfortable. Great staff. Good variety at breakfast. Terrific location! Ride the bikes!
Stayed 3 nights in Aug 2025

10/10 Excellent

giovanni, Davis

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for a stay in Lucca

Really friendly and helpful. Went in night before to say we were checking in next day. Barbara really nice and said would store luggage on arrival, the room was actually available and given to us at 10.30 am on arrival Only had one night as had been staying in another hotel in Lucca. Room was quiet, clean and had everything you needed. Breakfast was good Stored luggage until our departure later in day.
Stayed 1 night in Aug 2025

6/10 Okay

Maria

Travelled with group
Liked: Cleanliness
First impression was it had a musty smell in the foyer but room was not as bad. Checkin was rushed. Staff were not accomodating or friendly and not helpful at all in fact could be rude, especially a staff member at the bar. Room was very spacious. Cleaning was rushed, beds not done and floor was always dirty. Location was good just within the walls and easy to get around. Breakfast was excellent. For the price you pay would expect better staff who are happy to share information of their city.
Stayed 3 nights in Aug 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities

Gordon & Joy

Older, but very well maintained hotel in a very old city. Has European charm, with hardwood floors. The beds aren’t particularly comfortable (very stiff). Bicycles are available from the hotel free of charge and is a wonderful way to sightsee the city day or night. I would recommend this hotel if you are with car, but make sure you reserve parking space before arrival.
Stayed 1 night in Aug 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly helpful staff, good parking
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historical hotel with spacious rooms and nice furnishings/design. The concierge was lovely and the breakfast was spectacular. I got a great deal on a large room and would definitely stay there again when I’m in Lucca. I also liked the outdoor patio where you can people walk and just relax. Close to the city center and about a 17 minute walk from the train station. Shoutout to Leonardo at the front desk who was a gem.
Stayed 1 night in Aug 2025

8/10 Good

James, Sydney

Travelled with partner
Liked: Staff & service, property conditions & facilities
A modest older hotel in a great location and at a good price.
Stayed 2 nights in Jul 2025

8/10 Good

Stephen, Neston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The San Luca Palace is an older period property within the walls of Lucca. In some places it looks a little tired, but is clean and comfortable. I liked the location, and it was very easy to walk from here into the walled town - the town is very picturesque with lots of dining options. The bed was absolutely huge - I think it was 2 doubles together. Our room had an alcove with a small settee, and was comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Martyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Martyn

Travelled with family
Liked: Amenities, property conditions & facilities
Overall an excellent hotel well located with reserved parking in police car park next door hotel reception even moved my car at some point after an emergency
Stayed 1 night in Jul 2025

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC in my room was not working but they provided a fan and I was comfortable. The bed was very comfortable, good, free Internet connection and great bathroom.
Stayed 1 night in Jun 2025

6/10 Okay

Allan

Liked: Cleanliness, property conditions & facilities, room comfort

Very Disappointing

For what was supposed to be a 4 star hotel, it was very disappointing. The first morning when we went to have a shower the water was cold. We contacted reception and they said they would have to check that it was switched on. The internet was problematic. Every time we got back to the room and tried to access the internet we had to go through the login process again. The breakfast offering was good with a large range to choose from but sadly, if you weren't there in the first hour, it was not replenished and as a result the offer became quite small. We stayed in a hotel in Viareggio which ticked every box. This one did not.
Stayed 3 nights in Jun 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
A lovely place just inside the city walls. Could do with a refresh of the decor, but otherwise, it is hard to complain about this well managed hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Derek

Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay here- good location for walking and exploring the town. Very close to entrance of wall walking path. Very friendly & helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with large rooms and very comfortable. It is very walkable and also it is easy for taxis / shuttles to get to since it is not too far into the pedestrian area (still within the old city and very close to lots of shopping and restaurants).
Stayed 3 nights in Apr 2025

8/10 Good

Don

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at the Palace Hotel. I walked the wall around Lucca my first day. Went to the Opera performance, took a guided tour of the town. Plenty of small interesting shops. Enjoy your travels. Ray.
Stayed 1 night in Apr 2025

2/10 Terrible

hector

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was warm and friendly. Breakfast was better than expected. Just wish I had brought my own pillow.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.
Stayed 1 night in Mar 2025