Matsubara Acqua Park Hotel

3.0 star property
3-star beach hotel near Jatiuca Beach

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Photo gallery for Matsubara Acqua Park Hotel

Water park
Property video
Free daily buffet breakfast
TV
International cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avenida Brigadeiro Eduardo Gomes 1551, Cruz das Almas, Maceió, AL, 57032-230
  • Place, Parque Shopping Center Maceio
    ‪5 min walk‬
  • Place, Lagoa da Anta Beach
    ‪9 min walk‬
  • Place, Jatiuca Beach
    ‪12 min walk‬
  • Airport, Maceio (MCZ-Zumbi dos Palmares Intl.)
    ‪25 min drive‬

Room options

Room Standard

  • 24 sq m
  • Sleeps 4

Standard Room

7.0 out of 10
Good
(33 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Maceió

Walk to the beach.Within a 10-minute walk of this Cruz das Almas hotel, you'll find Parque Shopping Center Maceio and Jatiuca Beach. Ponta Verde Beach and Maceio Shopping Center are also within 3 miles (5 km).

What's nearby

  • Parque Shopping Center Maceio - 5 min walk - 0.5 km
  • Lagoa da Anta Beach - 9 min walk - 0.8 km
  • Jatiuca Beach - 12 min walk - 1.0 km
  • Praia Cruz das Almas - 2 min drive - 1.9 km
  • Ponta Verde Beach - 5 min drive - 4.6 km

Getting around

  • Maceio Bom Parto Station - 16 min drive
  • Maceio (MCZ-Zumbi dos Palmares Intl.) - 40 min drive

Restaurants

  • ‪Divino Fogão - ‬12 min walk
  • ‪Outback Steakhouse - ‬11 min walk
  • ‪Tio Armenio Restaurante - ‬12 min walk
  • ‪Armazém Guimarães Parque Shopping Maceió - ‬11 min walk
  • ‪McDonald's - ‬12 min walk

About this property

Matsubara Acqua Park Hotel

3-star beach hotel near Jatiuca Beach
Matsubara Acqua Park Hotel offers its guests a complimentary water park, 2 outdoor swimming pools, a waterslide, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A complimentary children's club, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Matsubara Acqua Park Hotel. Self parking is free.

This 3-star Maceió hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Matsubara Acqua Park Hotel offers 110 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Playground
  • Waterslide

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 140 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BRL 140 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Matsubara
Matsubara Acqua Park Hotel Maceio
Matsubara Hotel Maceio
Matsubara Maceio
Matsubara Hotel Maceio, Alagoas, Brazil
Matsubara Acqua Park Maceio
Matsubara Acqua Park
Matsubara Acqua Park
Matsubara Acqua Park Hotel Hotel
Matsubara Acqua Park Hotel Maceió
Matsubara Acqua Park Hotel Hotel Maceió

Matsubara Acqua Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 153 out of 453 reviews
Rating 8 - Good. 104 out of 453 reviews
Rating 6 - Okay. 90 out of 453 reviews
Rating 4 - Poor. 57 out of 453 reviews
Rating 2 - Terrible. 49 out of 453 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thalissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite, excellent customer service, great pool area and safe environment for children. Also breakfast was amazing!!!
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We paid for what we saw in the pictures, but in reality the Matsubara hotel is not what you see there. The pictures on Expedia are from when the hotel was new. The rooms are old, dirty and poorly maintained. We only spent a few hours until we decided to go to another place.
Stayed 1 night in Feb 2023

2/10 Terrible

Toni Edson

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NÃO ACREDITE NAS FOTOS! O lugar está completamente deteriorando. A noite demasiadamente escuro, assustador. Distante demais do centro, mas o pior é o interior. Piso, paredes e o cheiro insuportável! No quarto, e roupa de cama cheirando mofo. Ao tirarmos o lixo que estava no ralo, o cheiro de esgoto foi insuportável. Locamos por 7 dias, mas chegamos e fomos embora no dia seguinte. Falaram que iriam fazer reembolso dos 6 dias, via email, e nada.
Stayed 7 nights in Sep 2025

2/10 Terrible

Marco Aurélio

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Lilian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel bem antigo

O hotel é bem antigo e precisa de uma boa revitalização. Os quartos são amplos, mas apresentam alguns problemas, como espelhos descascados e piso com umidade, o que passa uma sensação de falta de manutenção. Por outro lado, os funcionários são muito gentis e atenciosos, e o café da manhã é bom, com boas opções. O hall de entrada está bem conservado, mas a fachada e principalmente os quartos merecem melhorias para que a experiência seja mais agradável.
Stayed 1 night in Oct 2025

10/10 Excellent

Adrielli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel em péssimo estado de conservacao

O hotel é péssimo. Está em um estado de conservação lamentável. Parece que nunca passou por uma reforma.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria José

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia, ótimo café e ótimo ponto.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paulo costa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Suellen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel aparentemente antigo, mas reformado, funcionários educados, próximo shopping, e frente para a praia (mas contém pedras),local com bastante plantas, peixes, tudo bem cuidado. Ponto a melhorar, horário do café, vimos apenas um rapaz, fazendo reposição dos alimentos, limpando as mesas,e atendemos hóspedes, faltou também telefone no quarto para falar com a recepção No geral tudo certo
Stayed 2 nights in Sep 2025

10/10 Excellent

Arthur oliveira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

José M

Travelled with family
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiquei um período de sete dias no hotel matsubara, recomendo a todos, funcionários atenciosos, limpeza do quarto e do hotel excelente, quarto confortável, café da manhã ótimo.
Stayed 7 nights in Sep 2025

4/10 Poor

JADISON F

Travelled with family
Disliked: Property conditions & facilities

RAZOÁVEL.

Razoável! um bom café da manhã, bom atendimento. porém o hotel está precisando de uma manutenção em sua estrutura externa e alguns por menores na parte interna. Devido a esse contatempos considero seu valor fora do padrão.
Stayed 1 night in Sep 2025

10/10 Excellent

LUCIANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local agradável, embora seja um prédio antigo, para quem está com crianças é um bom lugar, pois tem um Parque aquático,o serviço de café da manhã muito bom, o atendimento muito bom.
Stayed 4 nights in Sep 2025

6/10 Okay

Izaias

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Mas ou menos

Stayed 3 nights in Sep 2025

10/10 Excellent

Givanildo

Liked: Staff & service, property conditions & facilities, room comfort
Quarto limpos e organizado, funcionários bem atentos muito bom mesmo.
Stayed 2 nights in Sep 2025

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pontos positivos: quarto limpo, café da manhã muito bom, atendimento muito bom, ótima localização e piscinas muito boas. Pontos negativos: internet horrível, só pegava a da recepção, o quarto com cheiro de tinta muito forte (os armários e cabeceiras pareciam ter sido pintados recentemente).
Stayed 1 night in Sep 2025

10/10 Excellent

Eufrásio Fabrício

Stayed 1 night in Sep 2025

6/10 Okay

Gabriela

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Falta de atenção

Me colocaram no quarto com o ar condicionado pingando em cima da cama, descarga fraca, eu e minha família usávamos e tínhamos que dormir com mal cheiro pq não descia. Reclamei e nada foi feito e se foi não foi resolvido. Passei 3 noites com uma pingueira na cabeça. Eu só indico o parque, fora isto não indico a estadia a nenhum conhecido e nem vou mais.
Stayed 3 nights in Sep 2025

8/10 Good

Deyvid

Liked: Cleanliness, room comfort
Disliked: Staff & service
Café
Stayed 2 nights in Aug 2025

10/10 Excellent

Sebastião

Stayed 2 nights in Aug 2025

10/10 Excellent

JEFERSON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os funcionários do hotel muitos educados uma ótima recepção, as área de lazer tudo limpo, em breve volto com fé em Deus ..
Stayed 3 nights in Aug 2025