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Hotel Riu Plaza España

4.0 star property
4-star hotel near Gran Via

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Photo gallery for Hotel Riu Plaza España

Porch
Reception
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available

Explore the area

View in a map
C/ Gran Via, 84, Madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Royal Palace of Madrid
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room (King)

Deluxe Room (King)

Deluxe Room (King)

9.0 out of 10
Wonderful
(271 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin)

Deluxe Room (Twin)

9.2 out of 10
Wonderful
(195 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King)

9.4 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Superior King)

View from room

Deluxe Room (Superior King)

9.4 out of 10
Exceptional
(103 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin)

9.6 out of 10
Exceptional
(50 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King)

9.8 out of 10
Exceptional
(27 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (Family)

In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room (Family)

9.0 out of 10
Wonderful
(36 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

9.2 out of 10
Wonderful
(61 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

9.4 out of 10
Exceptional
(20 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Package

Presidential Suite Package

Presidential Suite Package

10.0 out of 10
Exceptional
(4 reviews)
  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, City View (King)

In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room, City View (King)

9.4 out of 10
Exceptional
(58 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View (Superior King)

In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room, City View (Superior King)

9.4 out of 10
Exceptional
(22 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About the area

Madrid

City center stay.Within a 10-minute walk of this Madrid Centro hotel, you'll find Gran Via and Royal Palace of Madrid. Puerta del Sol and Plaza Mayor are also within 2 miles (3 km).

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Gran Via - 2 min walk - 0.2 km
  • Lope de Vega Theatre - 5 min walk - 0.5 km
  • Royal Palace of Madrid - 10 min walk - 0.9 km
  • Plaza Mayor - 13 min walk - 1.1 km

Getting around

  • Plaza de Espana Station - 2 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Garra Bar - ‬1 min walk
  • ‪Ginkgo Restaurant & Sky Bar - ‬2 min walk
  • ‪Dear Hotel Roof Top - ‬2 min walk

About this property

Hotel Riu Plaza España

4-star hotel near Gran Via
Hotel Riu Plaza España offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and 10 meeting rooms are available. Event space at this hotel measures 32292 square feet (3000 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Riu Plaza España. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 583 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Built in 1948
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Riu Plaza España offers 583 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 32.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee: EUR 30 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (43 inches high)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 10 for children
  • Covered self parking fee: EUR 32.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses wind energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel RIU Plaza España Madrid
RIU Plaza España Madrid
RIU Plaza España
Hotel RIU Plaza España Hotel
Hotel RIU Plaza España Madrid
Hotel RIU Plaza España Hotel Madrid

Hotel Riu Plaza España Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3548 out of 4512 reviews
Rating 8 - Good. 579 out of 4512 reviews
Rating 6 - Okay. 216 out of 4512 reviews
Rating 4 - Poor. 79 out of 4512 reviews
Rating 2 - Terrible. 90 out of 4512 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Yamilee

Stayed 2 nights in Oct 2025

2/10 Terrible

Yamilee

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Check in: not very friendly. Rude front desk service. Called about our rooms and the agent couldn’t understand what we asked and rudely hung up the phone. I booked 3 rooms and would have expected better assistance. All 3 rooms were different. One room was upgraded but the other 2 were standard and one was much smaller/less spacious. Decorative pillows look cheap and poor quality. No toiletries. Nothing inside the fridge. Bathroom was not cleaned well. There was a ball of hair in the shower. Breakfast: chaotic, rushed, got up from table to grab coffee and my table was immediately cleaned up with food and juice still at table. Felt like we were in a cruise ship. Not at all what we expected for a 4 star hotel. Seems like this hotel is more focused on the rooftop experience than the client experience. Will not be staying there again and will not recommend it.
Stayed 1 night in Oct 2025

4/10 Poor

Girish, bellevue

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2025

4/10 Poor

hala

Room doesn’t match what’s I paid for
Stayed 4 nights in Aug 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic experience!!

Tudo perfeito e maravilhoso!!! Hotel sensacional e impecável!!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estubo bien
Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
your in the center of the city
Stayed 2 nights in Aug 2025

10/10 Excellent

Arron

Stayed 3 nights in Aug 2025

10/10 Excellent

Geraldine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

michael

Stayed 1 night in Aug 2025

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff fluent in English, which was very helpful for me. My room was great. Had a little porch attached to it. The rooftop was fantastic a magnificent view of the city. Again, compliments to the staff, especially at the front desk the doorman the person who help with my luggage. Everyone was great. I enjoyed the breakfast buffet, but one complaint would be that the crowds of people seemed a little chaotic. Everyone was going in their own direction and there should have been an orderly flow.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Riu Excellent place to stay!

Excellent location and very accommodating staff. Definitely the go to spot!
Stayed 1 night in Aug 2025

4/10 Poor

Katy

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Elevators take forever to get anywhere, pool is extremely small, bedding wasn't changed, just the beds were made, entrance and exits hard to follow, we were a guest at the hotel and we could only come and go through certain doors, the check-in process took forever, breakfast was not good, overall just not a great experience for a RIU.
Stayed 6 nights in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

Super hotel in a great location , plaza de espana .Various historic places are easily accessible, also restaurants and great stores . The hotel has a great rooftop bar , possibly the best in Madrid ,called 360 . Its a buzzing place with excellent food and drink . There is a rooftop. pool which is a great advantage especially in summer when temperatures were in 30s . Breakfast is well organised by a team of efficient staff . The choice of food / drink is amazing . I thoroughly enjoyed my break at this hotel .
Stayed 2 nights in Aug 2025

4/10 Poor

Valeria Valery

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I booked this hotel not only on a local’s recommendation for its rooftop 360° terrace, but also as a romantic gesture for my partner by choosing somewhere more high-end. Unfortunately, as a hotel guest, my experience fell far below expectations. Throughout my three-night stay, I was repeatedly asked to prove I was a guest each time I entered or exited the building. Staff would stop us with the same question: “Are you a guest, or just here for the terrace?” and often required us to show our physical room key before letting us in. As two female travelers, being questioned so persistently and at times denied entry until showing proof was not only frustrating but also unwelcoming and unsafe. Adding to the disappointment, when we invited a family member who lives in Madrid to dine with us at the hotel restaurant, we were refused entry at the main door and told to use a back entrance through a side street. This treatment was uncomfortable and frankly disrespectful. While the rooftop terrace does offer nice views, it was extremely crowded and felt more like a tourist attraction than an amenity for hotel guests. Overall, hospitality and service were far below what I’ve experienced at hotels across Europe and the Americas. The administration should reconsider how they manage the distinction between terrace visitors and actual hotel guests. As paying guests, we felt overlooked, unwelcome, and undervalued.
Stayed 2 nights in Aug 2025

10/10 Excellent

freddy

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, amenities
Excellent service great location awesome amenities and the breakfast buffet to die for
Stayed 3 nights in Aug 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very central in Madrid. It has a small but nice pool and gym. Fantastic rooftop views. The breakfast in very good with many options. Great service from check in to check out. Rooms are modern, quiet and comfortable. We would stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriel

Stayed 1 night in Aug 2025

10/10 Excellent

Laura Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Jany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Demasiadas personas
Stayed 2 nights in Aug 2025

8/10 Good

Kevin, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is well situated but the lobby is always busy day and night and they have a weird control issue around the front doors which must mean they have to keep undesirable people out of the hotel. Otherwise it’s great!
Stayed 3 nights in Aug 2025

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was a good place to stay but a majority of the staff that we interacted with was rude. The front desk people that
Stayed 2 nights in Aug 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, the property was amazing, especially the roof top bar and restaurant that had a glass viewing location, as well as a glass walk way. The area was convenient to walk to different sites (most within 30 mins).
Stayed 3 nights in Aug 2025