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"Breakfast selection was a little sparce but acceptable. Rooms were comfortable, wish the wash basin was more private, but bathroom was roomy " More

By a verified traveller on Fri 12 Oct 2018

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Hotel Description

Hotel near Mammoth Lakes Welcome Center in Mammoth Lakes

In Mammoth Lakes

Stay at this Mammoth Lakes hotel and you'll be within half a mile (1 km) of Mammoth Lakes Welcome Center and 2 miles (3 km) of Mammoth Mountain Ski Resort. Mammoth Mountain is within 6 miles (10 km) and Convict Lake is within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the sauna and free perks like buffet breakfast and free self parking.

Free WiFi, microwaves

Featuring conveniences like sitting areas and microwaves, the 72 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$138* Per night/room 20 Feb. - 21 Feb.

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Shilo Inn Suites - Mammoth Lakes ratings based on 24 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Shilo Inn Suites - Mammoth Lakes

Everyone (9) Family (2)
2 out of 5
THE HOTEL WAS VERY OLD THE CARPETS WERE STAINED AND VERY WORN.. THE POOL WAS HAD DIRT ON THE BOTTOM AND THE SPA WAS YELLOW COLOR AND THE INTAKES ON THE SPA LOOKED LIKE IT HAD MOLD ON IT. THE SHOWER AT THE POOL DID NOT WORK AND THE RESTROOM AT THE POOL HAD NOT BEEN CLEANED.. THE HOTEL LOOKED RUN DOWN AND NO UPGRADES.. WE WERE ISSUSED ONLY ONE KEY AND THE KEY WAS EXACTLY THAT A KEY.. USUALLY GET CARDS FOR ENTRY.I KNOW THIS IS A RESORT TOWN BUT FOR THE MONEY WE SPENT EACH NITE I EXPECTED SOMETHING MUCH MORE BETTER. THE FRONT DOOR HAD TO BE PULLED OPEN NO AUTOMATIC DOORS AND MADE IT VERY DIFFICULT WHEN BRING IN BAGGAGE. BREAKFAST BAR WAS JUST OK WITH MY LAST DAY THEY WERE OUT OF CREAM CHEESE.I WILL NOT STAY THERE AGAIN. I WISH I HAD DONE MY HOMEWORK BEFORE DECIDING TO STAY THERE..

Posted by on 30 Sep. 2019

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1 out of 5
This is a horrible hotel. Nasty smell and needs a 360 remodel. The front desk line is always busy. Complimentary breakfast is grossed. Pls remove this hotel from Travelocity.

Posted by on 3 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by CH

Dear Guest, We are disappointed to hear that our hotel did not meet your expectations. We will begin renovations in the very near future. We invite you to come back and experience the upgrades, which will include a much-improved breakfast menu. Thank you, Shilo Inn Team

3 out of 5

Posted by on 12 Mar. 2019

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Comment from Hotel Management

14 Apr. 2019 by Manager

hello value guest not sure what was your concern since you just rate.

4 out of 5

Posted by on 30 Jan. 2019

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Comment from Hotel Management

29 Mar. 2019 by manager

hello value guest thanks for the rating.

4 out of 5
Breakfast selection was a little sparce but acceptable. Rooms were comfortable, wish the wash basin was more private, but bathroom was roomy

Posted by on 12 Oct. 2018

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Comment from Hotel Management

20 Oct. 2018 by manager

Hello value guest thank you for staying with us and we look forward on your next journey

4 out of 5
Easy access by car or foot. The rooms are clean. Only downside was the noise; bring earplugs. Would stay here again!

Posted by on 20 Feb. 2018

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Comment from Hotel Management

8 Apr. 2018 by Manager

First and foremost the Shilo management would like to apologize for the noise during your stay. We hope that your will come back to visit us again.

2 out of 5

Orange is the New Black

Hotel is in need of repair inside and outside.Outside concrete is broken . Building siding is missing near the top of Building facing the main street. Inside the carpet are badly stained. The so called dinning area was mot kept clean, the trash can in that room was filled and no one came over to empty the trash. There us an odor like moldy. The breakfast menu was best described by my wife, " The inmates in Orange is the New Black get a better menu then what we had. Bagels were stale, the hard boiled eggs were very cold, the pastries like day old bread. The cleaning staff was very nice and helpful, the young female receptionist is not a people person. I just thought you might want to know!

Posted by , from Los Angeles on 19 Jul. 2017

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3 out of 5
Room, bathroom, beding etc. very clean..main lobby , entrance, breakfast room, elevator and hallways, especially rugs, very dirty...obviously had not been vacuumed recently, down our hallway there was a door frame that was broken and sticking out into the hallway.....

Posted by on 23 Apr. 2017

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4 out of 5

Nice hotel on the shuttle route with large rooms

Nice hotel on the shuttle route with large rooms. you only have to walk to the Shell gas station across the street to get to the shuttle routes you can leave your car in the covered parking the whole time we're there. They have a small refrigerator and a microwave so you can warm up food and the breakfast is pretty good and it includes boiled eggs and hot waffles.

Posted by , from temecula on 7 Feb. 2017

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4 out of 5

Nice Hotel close to everything

When we in the hotel all hours of the night it felt as if someone above us was running around with an elephant! it would last until about 2 o'clock in the morning. The bed are like sleeping on a rock. The hotel staff is very nice and the breakfast was great! The pool is very nice and all the amenities listed.

Posted by , from California on 20 Dec. 2016

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About the Shilo Inn Suites - Mammoth Lakes

Location 2963 Main St, Mammoth Lakes, CA 93546

Renovations + Closures

This property is undergoing renovations from 01 April 2020 to 01 November 2020 (completion date subject to change).

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Shilo Inn Suites - Mammoth Lakes offers its guests an indoor pool, a spa tub, and a sauna. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Shilo Inn Suites - Mammoth Lakes. Free self parking is available. This Mammoth Lakes hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 4 levels
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Buffet breakfast (free)
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mammoth Lakes, CA (MMH-Mammoth Yosemite) (11.9 km / 7.4 mi)
  • Parking: Free self parking

Room Amenities

Shilo Inn Suites - Mammoth Lakes offers 72 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Seasonal Road Closure Notice: HWY 120 (Tioga Pass) generally closes for the winter from late October through late June. Daily closures can also occur during periods of inclement weather in spring and fall. The Eastern entrance to Yosemite National Park is located 45 minutes from Mammoth Lakes. Yosemite's Eastern Gate or Tuolumne Meadows is not accessible when Tioga Pass is closed. All other Yosemite National Park entrances are open year round. Guests are advised to check local road conditions/closures before travel with the California Department of Transportation at www.dot.ca.gov or by calling 800-427-7623.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation.

  • One child stays free
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • 1 percent tourism fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Mammoth Lakes Shilo Inn
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  • Shilo Inn Suites - Mammoth Lakes Hotel Mammoth Lakes

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • One child 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.ca/Mammoth-Lakes-Hotels-Shilo-Inn-Suites---Mammoth-Lakes.h17355-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.