This wasn't our first time at St. Anton. It is the only place where we would stay. Location is key. The staff is amazing. The unit was wonderful. Appreciated all the modern features. Thanks again for a wonderful stay :-)
Points faibles : Communication, exactitude de lâannonce
We stayed here for the weekend and ran into several issues during our stay. The fireplace did not work; the front desk replaced the batteries in the remote (which was dead), but the fireplace still wouldnât turn on.There were also problems with the upstairs bathroom. The sink had almost no water pressure and only dripped, and the shower did not drain properly and filled up with water while in use.Additionally, the TVs in both the bedrooms and living room would not connect to the WiFi, making them unusable.When we messaged through the app about these issues, we were repeatedly directed to speak with the front desk, which ultimately was not very helpful. By the time the host followed up to let us know they had contacted the front desk regarding our concerns, we were already checking out.Lastly, toiletries were not provided, and this was not mentioned in the listing description. Basic items like hand soap were not available, which was unexpected. Had this been disclosed in advance, we would have brought our own.Overall, this was disappointing as we have never experienced this level of unresponsiveness before. In our past VRBO stays, hosts have always been very responsive and issues were resolved quickly. That said, there were positives: the location is excellent and very close to Canyon Lodge, the hot tub on the property was great, and the unit itself was clean.
Incredible location, beautiful condo...only one issue...!
This was almost a perfect stay, except that the description of the condo was that it had two king beds. However, when we showed up, the master bedroom only had a queen bed. Two king beds was one of the main reasons why we booked this place. The office told me they were not aware the owner had changed the bed, but they also didn't offer any adjustments or credits. I believe they changed the condo description but even so, the owner should have given us a credit since the description was misleading. was still a great place to stay, and I definitely would recommend it!
Stella T.
Avis provenant dâun site partenaire
8/10 â Bien
Stella T.
14 sept. 2022
Incredible location, beautiful condo...only one issue...!
This was almost a perfect stay, except that the description of the condo was that it had two king beds. However, when we showed up, the master bedroom only had a queen bed. Two king beds was one of the main reasons why we booked this place. The office told me they were not aware the owner had changed the bed, but they also didn't offer any adjustments or credits. I believe they changed the condo description but even so, the owner should have given us a credit since the description was misleading. was still a great place to stay, and I definitely would recommend it!