Tughan Hotel

3.0 star property
Family-friendly 3-star hotel with free children's club

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Tughan Hotel

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Breakfast, lunch, dinner served; international cuisine, garden views
Breakfast, lunch, dinner served; international cuisine, garden views
Breakfast, lunch, dinner served; international cuisine, garden views
Honeymoon Studio Suite
Breakfast, lunch, dinner served; international cuisine, garden views

Overview of Tughan Hotel

Reviews
7.4

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
1.Cadde Sar Mahallesi No:351 Artuklu, Mardin, 47100
  • Popular LocationMardin Museum3 min walk
  • Popular LocationGreat Mosque of Mardin7 min walk
  • Popular LocationMardin Castle6 min drive

Room options

Honeymoon Studio Suite

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Comfort Room, 1 Double Bed

  • 40 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

Executive Triple Room

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

Family Room

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

Deluxe Single Room, 1 Bedroom, City View

  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Deluxe Double or Twin Room

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

Similar properties

About the area

Mardin

Artuklu stay.With a stay at this Artuklu hotel, you'll be steps from Kirklar Kilisesi and Latifiye Mosque. Mardin Museum and Bazaar are also within half a mile (1 km).

What's nearby

  • Mardin Museum - 3 min walk
  • Şahkulubey Mansion - 4 min walk
  • Great Mosque of Mardin - 7 min walk
  • Mardin Castle - 6 min drive
  • Kasımiye Medresesi - 7 min drive

Getting around

  • Mardin Station - 24 min drive
  • Mardin (MQM) - 33 min drive

Restaurants

  • Artukbey Kahve - 3 min walk
  • Abbara Bar - 3 min walk
  • Birtat Lahmacun - 3 min walk
  • Cercis Murat Konağı - 4 min walk
  • Arasta Cafe - 1 min walk

About this property

Tughan Hotel

Family-friendly 3-star hotel with free children's club
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Tughan Hotel. A roundtrip airport shuttle is free (available 24 hours). A complete renovation of Tughan Hotel was completed in August 2020.

Smoking is allowed in designated areas at this 3-star Mardin hotel.

  • 1 building
  • 30 guestrooms or units
  • 5 levels
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Built in 2010
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Game room or arcade
  • Library
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Dining venue
Tughan Hotel offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and all-in-one washer/dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include day beds and dining tables. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels, first-run movies, and DVD players. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and espresso makers. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include offices and desks, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include minibars and video-game consoles. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Arabic, Azerbaijani, Bulgarian, Catalan, Chinese (Mandarin), Croatian, Czech, Dutch, English, Farsi, Filipino, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Ukrainian

Property amenities

Family friendly

  • All-in-one washer and dryer
  • Arcade/game room
  • Art supplies
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's books
  • Children's games
  • Children's dinnerware
  • Children's toys
  • Dining table
  • DVD player
  • Free babysitting
  • Free children's club
  • Free supervised childcare
  • Full-sized refrigerator
  • Grocery/convenience store
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave
  • Musical instruments
  • Playground
  • Pool gate

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike shop
  • Bike shuttle
  • Bike storage
  • Designer stores
  • Electric bike charging stations
  • Playground
  • Private picnics
  • Shopping mall
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Accessible shuttle
  • Accessible airport shuttle
  • Area rugs in room
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 30
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in bathtub
  • Bathtub grab bar height (inches): 30
  • Grab bar in shower
  • Shower grab bar height (inches): 20
  • Grab bar near toilet
  • Toilet grab bar height (inches): 30
  • Hand-held showerhead
  • Handrails in hallways
  • Hallway handrail height (inches): 35
  • Handrails in stairways
  • Stairway handrail height (inches): 30
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • High pile carpet in room
  • Hospital bed available
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low bed height (inches): 20
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Portable bathtub seat
  • Portable hoist available
  • Portable shower seat
  • Sign language-capable staff
  • Smooth flooring in room
  • Stair-free path to entrance
  • 4 stairs to reach property
  • Transfer shower
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 9 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • CD player
  • DVD player
  • DVR
  • First-run movies
  • Hulu
  • LCD TV
  • Netflix
  • Pay movies
  • Premium channels
  • Satellite channels
  • Streaming services
  • Video-game console

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Day bed
  • Down comforter
  • Fan
  • Heating
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Hydromassage showerhead
  • Outdoor shower
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Outdoor space

  • Balcony or patio
  • Yard

Food and drink

  • Blender
  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Coffee grinder
  • Dining room
  • Dining table
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Griddle
  • Ice maker
  • Kitchen island

More

  • 5G smartphone data speed
  • Access via exterior corridors
  • All-in-one washer and dryer
  • Chef
  • Children's slippers
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Fireplace
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Local maps
  • Mobile key entry
  • Office
  • Phone
  • Printer
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls, an off-leash area, pet-sitting services, litter boxes, and pet grooming services are available

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for TRY 500.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: TRY 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Boost, LINE Pay, Amazon Pay, DANA, and DBS PayLah!
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments, and Alipay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tughan Hotel Mardin
Tughan Mardin
Tughan Hotel Hotel
Tughan Hotel Mardin
Tughan Hotel Hotel Mardin

Tughan Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 71 out of 168 reviews" "
Rating 8 - Good. 31 out of 168 reviews" "
Rating 6 - Okay. 22 out of 168 reviews" "
Rating 4 - Poor. 20 out of 168 reviews" "
Rating 2 - Terrible. 24 out of 168 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

2/10 Terrible

Piotr

Stayed 5 nights in Aug 2023

4/10 Poor

Muhammed

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2023

2/10 Terrible

Tanner

Stayed 3 nights in Oct 2022

6/10 Okay

Ahmed

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good location
In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay.
Stayed 1 night in Aug 2022

10/10 Excellent

Joshua Oktay

Stayed 2 nights in Jul 2022

4/10 Poor

Azad

Travelled with partner
Disliked: Staff & service
We spent four nights there. When we arrived we found out that they gave our room to another customer. The room that they provide us later was very noisy, and we literally couldn’t sleep at all! The toilet flashing and the bathroom door had issues. Also, when we asked about washing our clothing they said a price which was much higher than the amount that I pay even at the US.
Stayed 4 nights in Jul 2022

2/10 Terrible

Nelson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced, noisy and slow internet. The only good thing was the location. There was live music every night until midnight which made it really hard for us to sleep. Breakfast was poor and definitely overpriced.
Stayed 2 nights in May 2022

6/10 Okay

Karst

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok for the money
This place needs maintenance. Mold in the bathrooms, luke warm water. Music until well after 11pm. People were great. Street parking only, so there may be parking or there, most likely, will not be. A bit west of the hotel is an non associated parking garage. I didnt use it, so i do not know cost or convenience.
Stayed 2 nights in Mar 2022

8/10 Good

Brenda

Liked: Cleanliness, staff & service, room comfort
Really nice hotel. Splendid views, good breakfast. A shame about the loud music until late in their nightclub.
Stayed 2 nights in Mar 2022