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Pelican Inn at Las Dunas Resort

Property class: 3
3-star spa hotel in Chelem

Choose dates to view prices

Photo gallery for Pelican Inn at Las Dunas Resort

Two people sitting by a pool with drinks, wearing hats and casual summer clothing.
Property video
A hammock under a palm tree, a thatched-roof structure, and a grassy area.
A group of people at a wooden table with various dishes and drinks, in a room with a stone wall and bottles on the wall.
A hotel room with two beds, a ceiling fan, a television, and a small desk.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
C.21 1049 x 158 and 160, 14, Progreso, YUC, 97336
  • Place, Chelem Park
    ‪3 min drive‬
  • Place, Progreso Beach
    ‪16 min drive‬
  • Place, Progreso Pier
    ‪16 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪68 min drive‬

Room options

View all photos for Standard Room, Balcony, Pool View

Two single beds with blue bedding, a ceiling fan, and a framed painting of sunflowers on the wall.

Standard Room, Balcony, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, Balcony, Pool View

A room with two beds, a ceiling fan, a painting, and a macrame wall hanging.

Premium Room, Balcony, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Balcony, Pool View

A hotel room with two beds, a ceiling fan, a painting on the wall, and a green accent wall.

Standard Room, Balcony, Pool View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Progreso

Chelem stay.With a stay at this Chelem hotel, you'll be within 2 miles (3 km) of Chelem Park and 9 miles (15 km) of Progreso Beach. Also within 9 miles (15 km) are Malecon Internacional de Progreso and Progreso Pier.

What's nearby

  • Chelem Park - 3 min drive - 2.5 km
  • Progreso Lighthouse - 16 min drive - 13.2 km
  • Progreso Beach - 16 min drive - 13.2 km
  • Progreso Pier - 16 min drive - 13.2 km
  • Meteorite Museum - 17 min drive - 13.9 km

Getting around

  • Mérida International Airport (MID) - 60 min drive

Restaurants

  • ‪Cevicheria "El Dorado - ‬9 min drive
  • ‪Molusk - ‬6 min drive
  • ‪Costa Azul Restaurante - ‬3 min drive
  • ‪La Terracita - ‬3 min drive
  • ‪Coccoloba Beach Club - ‬5 min drive

About this property

Pelican Inn at Las Dunas Resort

3-star spa hotel in Chelem
Pelican Inn at Las Dunas Resort offers its guests 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

Pelican Inn at Las Dunas Resort also features spa services, a picnic area, and local meal delivery service. Self parking is free.

Smoking is allowed in designated areas at this 3-star Progreso hotel.

  • 14 guestrooms or units
  • 2 bars or lounges
  • Manager's reception (free)
  • Deli
  • Front desk (24 hours)
  • Outdoor picnic space
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Pelican Inn at Las Dunas Resort offers 14 accommodations with air conditioning. Rooms open to balconies. Accommodations offer separate dining areas. Cable television is provided. This Progreso hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Null
  • Portable shower seat
  • Sign language-capable staff
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with cable channels

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Meal delivery service
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 499
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500 per pet (varies based on length of stay) plus MXN 499 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number yes

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Frequently asked questions

How close is Pelican Inn at Las Dunas Resort to the airport?

Pelican Inn at Las Dunas Resort is 33.2 mi (60-min drive) away from the Mérida International Airport (MID) airport, the closest popular airport to the property.

How much does it cost to stay at Pelican Inn at Las Dunas Resort?

As of Nov 1, 2026, prices found for a 1-night stay for 2 adults at Pelican Inn at Las Dunas Resort on Nov 2, 2026 start from CA $114, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pelican Inn at Las Dunas Resort have an airport shuttle?

Airport shuttle services are not available at Pelican Inn at Las Dunas Resort.

How close is Pelican Inn at Las Dunas Resort to the beach?

This hotel is 8.4 mi (23-min drive) from Progreso Beach and 15.6 mi (35-min drive) from Playa Uaymitun. Don't forget your sunscreen!

Does Pelican Inn at Las Dunas Resort offer free breakfast?

Pelican Inn at Las Dunas Resort does not offer free breakfast.

Is there a casino at Pelican Inn at Las Dunas Resort?

No, there is no casino at this hotel.

What time is check-in at Pelican Inn at Las Dunas Resort?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Pelican Inn at Las Dunas Resort?

This hotel offers free self parking.

Does Pelican Inn at Las Dunas Resort have a pool?

Pelican Inn at Las Dunas Resort features 2 outdoor pools.

Does Pelican Inn at Las Dunas Resort have a restaurant?

Yes, there is a restaurant on site.

Does Pelican Inn at Las Dunas Resort have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis, reflexology, and hot stone massages.

How close is Pelican Inn at Las Dunas Resort to downtown Progreso?

Pelican Inn at Las Dunas Resort is 6.6 mi away from Progreso.

Pelican Inn at Las Dunas Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 3 out of 17 reviews
Rating 2 - Terrible. 3 out of 17 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Incredible staff who are so accommodating and humble! The prices are fantastic. Restaurant very delicious. We will definitely be back!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Check in was fast and host was very nice. I got a room with balcony or thought I did . All rooms are facing the pool and really only the rooms on bottom have an enclosed balcony which I was told cost more . So not sure if I got the right room. When I booked the amenities stated there was free shuttle to beach but I was told it had recently changed by seeing the reviews saw it had changed a day before I arrived on the 21st. The free breakfast included was not the same daily . The first morning it was continental breakfast not sure if they were just lazy to prepare something as stated on the page or they have to update the info. The second day it was a full breakfast meal but there was other people staying beside us. The day we arrived there was a private party feel they should put this on there info. The music was good but we felt limited to using all the premises. The dog poop reviews and staff getting drunk at night is true. My dad stepped on dog poop and we saw thw staff. The place is nice , hard to get to if you dont have a car, not many places to eat near by, and access to beach near by are very uncomfortable as people that live in the area are very territorial they feel like they own the beach too. The rooms are as they show them in the pictures. The room looked clean when we arrived though door is a little lifted from floor and we had to cover with with our luggage as bugs kept getting in. Also not advertised there is no hot water they should post this.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities
La cama es una piedra y con resortes, no pude dormir, falta jabón para manos
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actualizar la información de su hotel, en Booking decía que tenían traslados a la playa, cosa que no es cierto, al final cumplieron y pagaron los taxis a la playa. Otra situación importante decía Desayuno buffette incluido y no es cierto, tienen un desayuno americano de cortesía.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1.- El check in era a las 2:00 pm y aún no estaba limpias las recámaras, asimismo nos la dieron y la taza de baño estaba manchada popo y solo le echaron una trapeada pero habían muchos cabellos. 2.- No cortaron el servicio de aire acondicionado, agua para bajarle a la casa y para ducharnos. 3.- El desayuno los utensilios estaba sucios y tenían gusano de mosca. 4.- Los mimos empleados en la noche se alcoholizaron en las piscinas, decían cosas obscenas y al otro día estaban con resaca y atendía mal. 5.- En el jardín había mucha caca de perro y no los limpiaban. 6.- El estacionamiento nunca lo cerraron los trabajadores y están muy expuestos nuestros vehículos. 7.- Para hacer el check out nadie nos atendió del personal por miedo de enfrentar las quejas que teníamos. Entre varias, pero lo más importante son estas.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Amenities
El cuarto estaba limpio, pero nunca me pude conectar al wifi. A pesar de que sabía que iba a llegar estaba apagado el aire acondicionado por lo que tardó mucho en enfriar el cuarto. El desayuno es continental muy básico, huevo, cereal y pan. El baño de la alberca estaba asqueroso. En el jardín había eses de perro por todos lados. Al personal le falta actitud de servicio, solo te responden lo que preguntas, no te explican nada. Lo único bueno del lugar es la alberca fuera de eso no lo recomiendo
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

1. El Check inn fue dos horas después por lo que estuvimos esperando parados a que limpiaran la habitación. 2 A pesar de que en la reservación decía que incluye desayuno, nos dijeron que eso no está contemplado, y que eventualmente lo dan. 3 Existe un restaurante, pero en realidad no tiene servicio diario, por lo que fue muy complicado conseguir alimentos debido a que el hotel está a un costado de la carretera entre Chelem y Chuburna, y precisamente lo habíamos seleccionado por anunciar que tiene servicio de restaurante. 4. Me parece bueno que admitan mascotas, pero lo desagradable es encontrar heces fecales en jardines, pasillos y áreas de reposo. 5. Le falta mantenimiento en varias áreas, hay muebles rotos o descompuestos. 6.- No hubo agua la mañana del lunes y no había gente en la oficina ni en la recepción, luego supimos que ese día descansan.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Recibí la habitación y la regadera estaba sucia, se ve que alguien había usado la regadera antes de entregarme la habitación y nadie revisó. quise llegar a descansar pero junto a la habitación esta el Bar del hotel que es abierto sin paredes, así que mi cama estaba junto a la bocina del karaoke. En el buscador te aparece que estas en Puerto Progreso y está a 25 minutos del Puerto en Carro. Mala experiencia
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy cómodo y limpio. La comida fue lo mejor… todo estaba delicioso y con una excelente presentación
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bonito, personal súper amable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disfrutamos nuestra estancia. Habitación muy limpia y cómoda
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Aunque fue una estancia de 1 noche, tanto el dueño como Gerson nos brindaron una excelente atencion
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Stayed 1 night in May 2026
Verified review

6/10 Okay

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stayed 1 night in Mar 2026