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Sina The Gray

5.0 star property
5-star luxury hotel near Galleria Vittorio Emanuele II

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Photo gallery for Sina The Gray

Terrace/patio
Property video
Building design
Executive Room
Breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
Via San Raffaele, 6, Milan, MI, 20121
  • Place, Piazza del Duomo
    ‪1 min walk‬
  • Place, Galleria Vittorio Emanuele II
    ‪2 min walk‬
  • Place, Cathedral of Milan
    ‪3 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪53 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Premium bedding, minibar, in-room safe, desk

Deluxe Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double Room Single Use

Superior Double Room Single Use

Superior Double Room Single Use

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

7.6 out of 10
Good
(4 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Milan

Heart of Milan.With a stay at this Milan Centre hotel, you'll be steps from Galleria Vittorio Emanuele II and Cathedral of Milan. Piazza del Duomo and Teatro alla Scala are also within half a mile (1 km).

What's nearby

  • Piazza del Duomo - 1 min walk - 0.0 km
  • Galleria Vittorio Emanuele II - 2 min walk - 0.2 km
  • Cathedral of Milan - 3 min walk - 0.3 km
  • Teatro alla Scala - 5 min walk - 0.4 km
  • Via Montenapoleone Fashion District - 5 min walk - 0.4 km

Getting around

  • Teatro alla Scala Tram Stop - 4 min walk
  • Milan Cadorna Nord Station - 16 min walk
  • Milan Malpensa Airport (MXP) - 62 min drive

Restaurants

  • ‪Spontini - ‬1 min walk
  • ‪Terrazza Aperol - ‬2 min walk
  • ‪Luini - ‬1 min walk
  • ‪Maio Restaurant - ‬1 min walk
  • ‪La Locanda del Gatto Rosso - ‬1 min walk

About this property

Sina The Gray

5-star luxury hotel near Galleria Vittorio Emanuele II
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A meeting room and limo/town car service are available.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Sina The Gray. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Milan hotel is smoke free.

  • 21 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Built in 2003
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue
Sina The Gray offers 21 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Covered valet parking on site (EUR 60 per night)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 36 for adults and EUR 20 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 150.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 10.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 36 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 140 per vehicle (roundtrip, maximum occupancy 6)
  • Covered valet parking fee: EUR 60.00 per night
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 015146-ALB-00377, IT015146A1GXYW3Z38

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Gray Sina
Gray Sina Hotel
Gray Sina Hotel Milan
Gray Sina Milan
Sina Gray Hotel Milan
Sina Gray Hotel
Sina Gray Milan
Sina Gray
Gray Hotel Milan
The Gray Hotel Milan
The Gray A SINA Hotel
Sina The Gray Hotel
Sina The Gray Milan
Sina The Gray Hotel Milan

Sina The Gray Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 97 out of 187 reviews
Rating 8 - Good. 49 out of 187 reviews
Rating 6 - Okay. 19 out of 187 reviews
Rating 4 - Poor. 14 out of 187 reviews
Rating 2 - Terrible. 8 out of 187 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Anna

Stayed 1 night in Sep 2025

2/10 Terrible

Sanath

Disliked: Staff & service

Lack of empathy from staff

I had a deeply disappointing experience with Sina The Gray in Milan. I had accidentally made two bookings for the same dates—one at Sina The Gray and another at Sina De La Ville, which is located right next door—due to the hotels being part of the same group and having very similar names. This was my first visit to Milan, and I mistakenly thought I was booking the same hotel twice. Once I realized the error (after checking into Sina De La Ville), I immediately informed the staff and contacted Hotels.com to try to resolve the issue. Despite the bookings being with the same hotel group and the mistake being obvious, Sina The Gray refused to offer even a partial refund. I was charged for the full three-night stay despite not using the room at all. I made multiple efforts to speak with the manager at Sina The Gray in person, but she was unavailable each time. I was first told that managers do not work on weekends and to return on Monday after the weekend, and then again asked to come later on Monday afternoon—at which point I had to leave Milan. At no point was a manager available to speak with me directly during my stay, and no other staff member was willing to help or escalate the issue. While I understand that the mistake was mine, I expected a basic level of empathy and customer service—especially from a hotel of this category. Instead, I was met with rigid policies and indifference. Due to this experience, I will not be staying at any Sina Hotels in the future.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bruno

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, awesome staff
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Gaetan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Right next to Galleria Vitturo Emmanuel II. Nice location for a 2 day trip, not more... Rooms are very small, breakfast is fair, nothing extravagant,
Stayed 2 nights in May 2025

10/10 Excellent

Stephen Nicholas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Adam

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
As far as the location goes it is hard to find The place is hidden almost in a shopping center The lobby is nice but the rooms lace update, the room that we received needed lots of repair, when we made a complaint they did offer us a upgrade
Stayed 2 nights in Jan 2025

10/10 Excellent

Corey, NEW YORK

Stayed 3 nights in Mar 2025

10/10 Excellent

yahya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Feb 2025

10/10 Excellent

daniel

Stayed 4 nights in Feb 2025

10/10 Excellent

DOMINIEK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Samvel

Stayed 2 nights in Oct 2024

10/10 Excellent

SERAP

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it staff and hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Shoeleh

Travelled with family

Great location, tiny rooms

The first room was too small I asked to move into a larger room which was promised and then we were moved to a junior suit which was at two level story bed room and bath was upstairs and the sofa which would get into a bed was downstairs BUT there was no bathroom or even a mirror downstairs all closets for clothes were downstairs as well Not a good plan for three older ladies BUT location was great , staff were real friendly They knew from beginnings that we were three people and we paid a huge payment for the room I booked
Stayed 4 nights in Oct 2024

10/10 Excellent

SERAP

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
I love this hotel. Its in the center of Milano. Breakfast is excellent. Staff i reall loved them and thanks all of them gor their wonderful hospitality. Not only reception everyone workong in the hotel is helpful cherrful and love it. I will come and stay again. Location and people is the best in this hotel. Hughky recommend everyone
Stayed 1 night in Oct 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were extremely helpful in arranging transportation from/to the airport as well as to other cities on our trip. The room was upgraded free and was so very nice and comfortable. The location is central to the city center to walking was so easy! Would definitely go back!
Stayed 1 night in Oct 2024

10/10 Excellent

rimma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

David

Liked: Staff & service, amenities
Great location but tiny room
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline

Stayed 1 night in Aug 2024

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room but I didn’t like the breakfast
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

ENRIQUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great. They gave me a free upgrade to a Jr. Suite. Besides that, beautiful hotel with a great location!
Stayed 1 night in Jun 2024

2/10 Terrible

Moussa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Pik Wu Connie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right next to duomo, very convenient shopping and access and night life. But, if you like quiet and less people traffic, this may not be for you. Otherwise, this hotel is amazing, beautiful and close by many sightseeing spots.
Stayed 5 nights in Mar 2024

10/10 Excellent

Berthy, Naples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was Excellent! Michael and Ricardo were very helpful with activities in the area, dinner reservations, directions to little local spots to have great pastries and coffee. Thank you tie making my experience in Milan so wonderful!
Stayed 4 nights in Dec 2023