See all properties

Hotel LIVVO Valle Taurito & Aquapark

4.0 star property
Family-friendly 4-star hotel near Lago Taurito Water Park

Choose dates to view prices

Photo gallery for Hotel LIVVO Valle Taurito & Aquapark

Aerial view
Aerial view
Balcony
Reception
Front of property - evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Urbanización Taurito s/n, Mogan, Gran Canaria, 35138
  • Place, Lago Taurito Water Park
    ‪1 min walk‬
  • Place, Las Palmas Beaches
    ‪3 min walk‬
  • Place, Playa del Cura
    ‪5 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪38 min drive‬

Room options

View all photos for Family Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Family Room

  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Partial ocean view

View all photos for Double Room Single Use

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double Room Single Use

  • 36 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Partial ocean view

View all photos for Double Room, Partial Ocean View (Aquapark Access)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double Room, Partial Ocean View (Aquapark Access)

8.8 out of 10
Excellent
(5 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds
  • Partial ocean view

View all photos for Double Room, Partial Ocean View (Aquapark Access - 1 adult +1 child)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double Room, Partial Ocean View (Aquapark Access - 1 adult +1 child)

  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Partial ocean view

View all photos for Double Room, Partial Ocean View (Aquapark Access - 1 adult +2 children)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double Room, Partial Ocean View (Aquapark Access - 1 adult +2 children)

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Partial ocean view

View all photos for Double Room, Partial Ocean View (Aquapark Access - 2 adults + 1 child)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double Room, Partial Ocean View (Aquapark Access - 2 adults + 1 child)

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Partial ocean view

View all photos for Family Room (Aquapark Access-2 adults+2 children)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Family Room (Aquapark Access-2 adults+2 children)

  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Partial ocean view

View all photos for Double Room, Partial Ocean View (Aquapark Access - 2 adults+2 children)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double Room, Partial Ocean View (Aquapark Access - 2 adults+2 children)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Partial ocean view

View all photos for Double Room, Ocean View (Aquapark Access)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double Room, Ocean View (Aquapark Access)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Ocean view

View all photos for Double Room, Ocean View (Aquapark Access - 1 adult +1 child)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double Room, Ocean View (Aquapark Access - 1 adult +1 child)

  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Ocean view

View all photos for Double Room, Ocean View (Aquapark Access - 1 adult +2 children)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double Room, Ocean View (Aquapark Access - 1 adult +2 children)

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Ocean view

View all photos for Double Room, Ocean View (Aquapark Access - 2 adults + 1 child)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double Room, Ocean View (Aquapark Access - 2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Ocean view

Double Room

  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Partial ocean view

View all photos for Family Room, Terrace (Aquapark Access-3 Adults)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Family Room, Terrace (Aquapark Access-3 Adults)

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Partial ocean view

View all photos for Family Room (Aquapark Access-3 adults +1 child)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Family Room (Aquapark Access-3 adults +1 child)

  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Partial ocean view

View all photos for Double Room, Ocean View (Aquapark Access - 2 adults+2 children)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double Room, Ocean View (Aquapark Access - 2 adults+2 children)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Ocean view

View all photos for Family Room, Terrace (Aquapark Access- 2 Adults+1 Child)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Family Room, Terrace (Aquapark Access- 2 Adults+1 Child)

  • Sleeps 3
  • 2 Twin Beds

About the area

Mogan

Seaside stay .With a stay at this Mogan hotel, you'll be steps from Lago Taurito Water Park and a 5-minute walk from Canary Diving Adventures. Also, Las Palmas Beaches is within half a mile (1 km) and Playa del Cura is within 2 miles (3 km).

What's nearby

  • Lago Taurito Water Park - 1 min walk - 0.1 km
  • Las Palmas Beaches - 3 min walk - 0.3 km
  • Playa Taurito - 3 min walk - 0.3 km
  • Canary Diving Adventures - 3 min walk - 0.3 km
  • Playa del Cura - 5 min drive - 1.5 km

Getting around

  • Gran Canaria Airport (LPA) - 42 min drive

Restaurants

  • ‪Piano Bar Taurito Princess - ‬4 min walk
  • ‪Piano Bar Suite Princess - ‬7 min walk
  • ‪Mogan Mar - ‬16 min drive
  • ‪Sunset Bar - ‬13 min walk
  • ‪Arena Plaza Bar - ‬3 min walk

About this property

Hotel LIVVO Valle Taurito & Aquapark

Family-friendly 4-star hotel near Lago Taurito Water Park
Hotel LIVVO Valle Taurito & Aquapark is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel LIVVO Valle Taurito & Aquapark offers its guests a full-service spa, a complimentary water park, and outdoor tennis courts. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 2067 square feet (192 square meters) and includes conference space. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Hotel LIVVO Valle Taurito & Aquapark.

This 4-star Mogan hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • 2067 sq ft of conference space
  • 192 sq m of conference space
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
Hotel LIVVO Valle Taurito & Aquapark offers 190 air-conditioned accommodations with complimentary bottled water and hair dryers. Rooms open to balconies or patios. Televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Krabí. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Similar properties

Exterior
Hotel Mogan Princess & Beach Club- All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Kids pool
4.2 out of 5, Very good, 715 reviews
Hotel Mogan Princess & Beach Club- All Inclusive

Property amenities

Family friendly

  • Arcade/game room
  • Beach toys
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Personal motorized watercraft
  • Playground
  • Racquetball/squash
  • Sauna
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 14
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access to the onsite water park (Lago Oasis Aquatic Park) is included every day except the date of check-out.
Food and beverage services within the water park are not included in all-inclusive rate plans.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.16 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 15 per day (164 ft away)
  • Early check-in fee: EUR 14 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Paradise Taurito
Paradise Taurito Valle
Paradise Valle Taurito
Paradise Valle Taurito Mogan
Paradise Valle Taurito Resort
Paradise Valle Taurito Resort Mogan
Taurito Valle
Taurito Valle Paradise
Valle Taurito
Paradise Valle Taurito Hotel Mogan
Paradise Valle Taurito Hotel

Hotel LIVVO Valle Taurito & Aquapark Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 82 out of 245 reviews
Rating 8 - Good. 105 out of 245 reviews
Rating 6 - Okay. 34 out of 245 reviews
Rating 4 - Poor. 11 out of 245 reviews
Rating 2 - Terrible. 13 out of 245 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Desiree

Stayed 5 nights in Oct 2025

2/10 Terrible

Geraldo

Travelled with family
Disliked: Staff & service
If I could, I would give 0 stars. When we arrived at the hotel, the receptionist was rude and wasn't helpful at all. We arrived around 2:45 PM, and lunch closed at 3 PM. We kindly asked if we could go to the restaurant to grab something quick for our baby, as we traveled more than 13 hours and our baby hadn't eaten anything. The receptionist said, "No, it's too late; go after." We asked if there was anything at the pool bar or the main bar. Her response was, "Yes, there should be something; go check." We asked where the bar was, and she didn't clarify anything, just said, "Go to the 1st floor; you will find it." We ended up buying outside the hotel to grab something. Pool bar cocktails and smoothies are so misleading. They say you have everything inclusive, but when you go to the bar, they have smoothies advertised, and, hiddenly, they have a small one on the left of the bar with prices. You will assume that the smoothies are in the inclusive prices, but they are not. Be careful with the towels; that was my first encounter where I had to pay a £20 deposit for cases if you lose or damage them. Then, you'll have to pay £1 every time you take them to be cleaned. So, for example, if you go for 7 days and borrow 3 towels, you will end up paying £21 in total for the towels, which is crazy, as outside of the hotel, shops sell 2 towels for the price of £10. And not only that, I still haven't received my deposit back. The hotel had one of the worst collections for breakfast, lunch, an
Stayed 4 nights in Sep 2025

6/10 Okay

Sergio

Stayed 11 nights in Aug 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Denis, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Hotel LIVVO Valle Taurito & Aquapark and had an absolutely wonderful experience! From the moment we arrived, we were welcomed with warm hospitality and efficient service. The hotel is set in a beautiful valley just steps away from the beach, surrounded by breathtaking cliffs and views that make you feel like you’ve found a hidden gem on the island. 🏨 Rooms: Our room was clean, spacious, and had a balcony with stunning views of the ocean and pool area. Housekeeping did a great job keeping everything fresh and tidy throughout our stay. 🍽️ Food: The buffet offered a nice variety of dishes, with fresh options for breakfast, lunch, and dinner. There was something for everyone – from international favorites to delicious Canarian specialties. 💦 Aquapark & Facilities: The Aquapark was a hit – especially for families and kids. It added an extra level of fun and adventure to the trip! The pools were well-maintained, and the entire complex felt safe and 🌞 Location: The beach is right there, and there are lovely walking paths and nearby attractions in Puerto de Mogán and beyond. Whether you’re looking to relax or explore, this is a great base to start from. We left with wonderful memories and would absolutely recommend Hotel LIVVO Valle Taurito & Aquapark to anyone looking for a fun, scenic, and relaxing stay in Gran Canaria. Would love to return one day! ⭐⭐⭐⭐⭐
Stayed 3 nights in May 2025

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Linda

Stayed 7 nights in Feb 2025

8/10 Good

Taras

Stayed 5 nights in Feb 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday

We stayed in the hotel for 5 nights. Kids were enjoying the swimming pool. The room was clean and big enough for 4 of us. The food was good. Everyday something new and different. We did enjoy our holiday 😊
View from our balcony
Sunset in Taurito beach
Taurito beach
Palm trees in a front of hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Klarna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

Emil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was terrible and drinks sweet not made fresh
Stayed 5 nights in Nov 2024

10/10 Excellent

Jurij

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Licel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel in Gran Canaria

After reading all reviews I was apprehensive about the hotel but I don't regret booking here. Room was huge, great view, staff were soooo friendly and amazing. Great variety of food and some of them were amazing, other ones could improve. Sangria was excellent. Only negative thing was the Cocktails that can be better. Activities every night for kids and adults. Pool was great although the big one with the slides was with sea water, my kids didnt like that.
Stayed 4 nights in Mar 2024

10/10 Excellent

Dariusz

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, will definatelly be back

Spend first week of February 2024 there with my family and friends. Rooms were cleaned every day with fresh towels and toiletries to up. Cleaning ladies on 2nd floor were very nice and great at their job. Amazing staff that could not be more helpful, everyone during meals receptionists, animations team. Special recognition for Ali who was super helpful and nice to our group. Pool water was clean and slightly heated, so we were using it every day, had some nice bubble jets and great view. Very good food with different selection every lunch and dinner. Breakfast also had a lot of choices including omelettes made on request and fresh pancakes and churros every day. Very good coffee, wide selection of soft drinks. The only minutes is still water from the machine – awful taste. Mini disco for the kids most nights and some entertainment for adults from 9 in eth arena next to the hotel where kids can also use some additionally paid attractions – mic gold, mini go-carts, trampolines, bowling. Waterpark (access included in hotel price) also across the street – good slides however water in February still cold so only used few times Thanks, Kamila and Dariusz
Stayed 7 nights in Jan 2024

6/10 Okay

Rob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food selection minimal Pool rules crap
Stayed 2 nights in Jan 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Christmas break

The hotel is situated in a beautiful bay, and every room has incredible sea views from the balcony. The staff are all very polite and friendly and the hotel was very clean. The food was reasonable for an all inclusive, although a bit repetitive. As vegetarians we did struggle at dinner especially. The pool was nice enough although pretty cold! The acquapark was great for the kids, although again this was freezing! It would have been so much nicer to have had glasses for drinks rather than plastic cups. I can understand that during the day by the pool, however whilst drinking in the lounge glasses should have been available like in the restaurant. Overall we had a good stay
Stayed 7 nights in Dec 2023

8/10 Good

Mindaugas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous 5 night break

We stayed in the hotel for a 5 night all inclusive break and really couldn't fault anything. The rooms were very spacious with amazing views and cleaned on a daily basis.The whole stay was really lovely. The staff were very friendly but wanted to mention Ali who was very nice and went out of his way to chat to us and made us feel really welcome. We will definitely be returning at some point sooner rather than later. We really didn't want to go home!
Stayed 5 nights in Nov 2023

8/10 Good

JAYANTILAL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort for a relaxing holiday. Plenty for kids to do. Good variety selection of food. Pleasant staff who are willing to help as best as they possibly can. Nice small beach Not many restaurants and cafe due to I guess all the hotels being all inclusive packages
Stayed 4 nights in Nov 2022

4/10 Poor

Mick, Staffordshire

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In a purpose made resort with a small beach with no access to a promenade to escape. Hotel is NEVER a 4* more like a low 3*. Poor quality all inclusive drinks, restaurant more like a cafe setting with average food mostly warm at best. Not enough sun beds & if you wanted one you had to "lay your towels across them before dawn". Entertainment was dreadful aimed at children until 9pm who then never left the picnic bench tables until late. (Outside entertainment shared by 2 hotels 50 yds away so constant queues for drinks). Only one pool bar serving drinks all day and night so again constant queues. Felt sorry for the staff who worked hard to keep up. A large room with a large balcony but very tired with no tea/coffee & a worn out chair that needed dumping. Ok if you're a family that just wanted to sit around the pool all day but no good for couples or young people looking for some life. WOULD DEFINITELY NOT RECOMMEND THIS SO CALLED 4* hotel. Avoid the Taurito valley area.
Stayed 4 nights in Apr 2022

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Room is very old style, everywhere cruckds. Entertaiment is soooo boring and nothing for kids. Evening time they just put the kids music and go away. Coctails are bad as well. Food- flies everywhere inside the food.
Stayed 14 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Great cleanliness. Good and plentiful food.
Stayed 7 nights in Nov 2019