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Grand Palladium Jamaica Resort & Spa All Inclusive

5.0 star property
Upscale beachfront resort with 5 outdoor pools

Choose dates to view prices

Photo gallery for Grand Palladium Jamaica Resort & Spa All Inclusive

Aerial view
Property video
Lobby
10 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All-inclusive

Explore the area

View in a map
The Point, Lucea, Hanover, 0
  • Place, Dolphin Cove Negril
    ‪5 min drive‬
  • Place, Chukka Ocean Outpost at Sandy Bay
    ‪9 min drive‬
  • Place, Tryall Golf Club
    ‪14 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪41 min drive‬

Room options

View all photos for Junior Suite, Garden View

Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite, Garden View

7.8 out of 10
Good
(162 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront

Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite, Oceanfront

7.8 out of 10
Good
(47 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Poolside

Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite, Poolside

7.6 out of 10
Good
(20 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View, Poolside

Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite, Ocean View, Poolside

7.6 out of 10
Good
(11 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Oceanfront

Suite, Oceanfront

Suite, Oceanfront

7.6 out of 10
Good
(19 reviews)
  • Ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Garden View

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, Garden View

8.6 out of 10
Excellent
(30 reviews)
  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Junior Suite Private Pool Ocean View

Hypo-allergenic bedding, down comforters, in-room safe, desk

Superior Junior Suite Private Pool Ocean View

7.2 out of 10
Good
(19 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite Private Pool Oceanfront View

Hypo-allergenic bedding, down comforters, in-room safe, desk

Superior Suite Private Pool Oceanfront View

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Junior Suite Private Pool Beachside

Hypo-allergenic bedding, down comforters, in-room safe, desk

Superior Junior Suite Private Pool Beachside

  • Partial ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Single use

Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite Single use

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Oceanfront Single Use

Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite Oceanfront Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside Single Use

Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite Poolside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Poolside Ocean View Single Use

Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite Poolside Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Oceanfront View Single Use

Beach/ocean view

Suite Oceanfront View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Garden View Single Use

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Junior Suite Private Pool Beachside Single Use

Hypo-allergenic bedding, down comforters, in-room safe, desk

Superior Junior Suite Private Pool Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Junior Suite Private Pool Ocean View Single Use

Hypo-allergenic bedding, down comforters, in-room safe, desk

Superior Junior Suite Private Pool Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite Private Pool Oceanfront View Single Use

Hypo-allergenic bedding, down comforters, in-room safe, desk

Superior Suite Private Pool Oceanfront View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

About the area

Lucea

On the beach.At this Lucea resort, you'll be within 6 miles (10 km) of Chukka Ocean Outpost at Sandy Bay and 9 miles (15 km) of Tryall Golf Club. Mayfield Falls & Mineral Springs - Original is within 16 miles (25 km) and Half Moon Beach is within 20 miles (32 km).
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive - 5.4 km
  • Chukka Ocean Outpost at Sandy Bay - 9 min drive - 11.0 km
  • Tryall Golf Club - 14 min drive - 15.7 km
  • Half Moon Beach - 29 min drive - 31.0 km
  • Doctor's Cave Beach - 39 min drive - 41.3 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 54 min drive

Restaurants

  • ‪Sports Bar - ‬5 min walk
  • ‪the jerk hut at Grand Palladium - ‬6 min walk
  • ‪Miss Lou's Bar - ‬3 min walk
  • ‪Sumptuori Restaurant - ‬4 min walk
  • ‪Mo' Bay Restaurant - ‬4 min walk

About this property

Grand Palladium Jamaica Resort & Spa All Inclusive

Upscale beachfront resort with 5 outdoor pools
Grand Palladium Jamaica Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Jamaica Resort & Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 17 bars/lounges. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lucea resort.

  • 540 guestrooms or units
  • 3 levels
  • 15 buildings
  • 10 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 17 bars or lounges
  • Meeting rooms
  • 3757 sq ft of conference space
  • 349 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Grand Palladium Jamaica Resort & Spa All Inclusive offers 540 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Zentropia has 9 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Aerial view
Grand Palladium Lady Hamilton Resort & Spa All Inclusive
Lucea
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.0 out of 5, Very good, 1,399 reviews
The price is CA $533
CA $619 total
includes taxes & fees
Jun 9 - Jun 10
Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 17 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A service charge of USD 18 per order applies for room service.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; hot tub; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium
Grand Palladium Jamaica All Inclusive Lucea
Grand Palladium Jamaica All Inclusive
Grand Palladium Resort All Inclusive
Jamaica Grand Palladium
Jamaica Grand Palladium All Inclusive
Jamaica Grand Palladium Resort
Palladium All Inclusive
Palladium Resort
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort & Spa Lucea
Grand Palladium Jamaica Resort Spa All Inclusive
Grand Palladium Jamaica Resort All Inclusive Lucea
Grand Palladium Jamaica Lucea
Pallaum Jamaica Inclusive Luc
Palladium Jamaica & Inclusive
Grand Palladium Jamaica Resort Spa All Inclusive
Grand Palladium Jamaica Resort & Spa All Inclusive Lucea
Grand Palladium Jamaica Resort & Spa All Inclusive Resort
Grand Palladium Jamaica Resort & Spa All Inclusive Resort Lucea

Frequently asked questions

How close is Grand Palladium Jamaica Resort & Spa All Inclusive to the airport?

Grand Palladium Jamaica Resort & Spa All Inclusive is 21.8 mi (54-min drive) away from the Sir Donald Sangster Intl. Airport (MBJ) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Palladium Jamaica Resort & Spa All Inclusive?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Jamaica Resort & Spa All Inclusive on Jun 2, 2026 start from CA $462, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have an airport shuttle?

Grand Palladium Jamaica Resort & Spa All Inclusive offers an airport shuttle.

How close is Grand Palladium Jamaica Resort & Spa All Inclusive to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Grand Palladium Jamaica Resort & Spa All Inclusive offer free breakfast?

Grand Palladium Jamaica Resort & Spa All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Grand Palladium Jamaica Resort & Spa All Inclusive?

No, there is no casino at this resort.

What time is check-in at Grand Palladium Jamaica Resort & Spa All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Palladium Jamaica Resort & Spa All Inclusive?

This resort offers free self parking.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have a pool?

Grand Palladium Jamaica Resort & Spa All Inclusive features 5 outdoor pools and a children's pool.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have a restaurant?

There are 10 onsite restaurants, offering options like international cuisine, ocean views, and al fresco dining.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have a spa?

Pamper yourself with a day at Zentropia, where you can enjoy Swedish massages, facials, and mani/pedis.

How close is Grand Palladium Jamaica Resort & Spa All Inclusive to downtown Lucea?

Grand Palladium Jamaica Resort & Spa All Inclusive is 1.7 mi away from Lucea.

Grand Palladium Jamaica Resort & Spa All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 739 out of 1557 reviews
Rating 8 - Good. 374 out of 1557 reviews
Rating 6 - Okay. 225 out of 1557 reviews
Rating 4 - Poor. 104 out of 1557 reviews
Rating 2 - Terrible. 115 out of 1557 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived the restaurants and other amenities including the entertainment.
Stayed 6 nights in Feb 2026

6/10 Okay

Andrew

Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities
Note we have been to this property 3 times in the past 17 years since it opened. It has gone down hill dramatically. 1. Issues began right out of the gate at check in. Took 30 mins - hour where the staff seemed carefree on moving with urgency to get people checked in. (Common thread the entire trip) 2. Though some of the employees had a good attitude, the majority made us feel like we were a nuisance and unwanted there. Notably rude individuals were the pool bar by the kid pool especially Nicholas who was never friendly and constantly talking under his breath to his coworkers in their language with attitude. 3. “Engineer” came to fix the air that remained at 80+ degrees most of the time. He was a jerk and could have cared less. 4. My son’s wrist band was too tight so we cut it off. Went back to the front desk where the women working it was rude about it all, rolling eyes etc. 5. Common theme across 90% of the property was rude, unwanting to help and work. No one has sense of urgency whatsoever. 6. Place was run down. Lots of workers making very little headway on maintenance. 7. Pool music would sometimes come on. If it did it did not start until 2 PM fo a very short time. 8. Very little entertainment, especially for kids. Only good entertainment was by the pool on the 2nd floor above the Mexican restaurant at night and some shows. Need to have constant things going on like all other resorts, again especially for the kids. Go somewhere else.
Stayed 5 nights in Mar 2026

10/10 Excellent

THADINE, DORCHESTER

Stayed 1 night in Mar 2026

8/10 Good

Rodney, Bronx

Stayed 3 nights in Feb 2026

6/10 Okay

Fray

Travelled with family
Liked: Cleanliness
Transport within the resort and 1st floor accommodation for disabled personnel. There are no elevators and living areas are away from the main building/lobby area with many amenities.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gabriell

Stayed 2 nights in Nov 2025

6/10 Okay

Javier

Travelled with family
Liked: Cleanliness
Staff unfriendly compared to many all inclusive resorts.
Stayed 3 nights in Feb 2026

2/10 Terrible

Jamesia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was slow to answer, shuttle rides across the property was none existent if you weren’t getting a ride at the lobby as they took forever to answer the phones. Checkout day we called onsite 3 times before they answered, waited for 15min and because they hadn’t shown we just decide to walk with all of our luggage to the other side of the property which was another 10-15min to walk. The food was very disappointing and lacked flavor… On our first night, we encountered a room leak. We reported the issue to the front desk the next morning, but maintenance arrived five to six hours later and failed to resolve the problem. Frustrated, we requested a room change, but the front desk staff acted as if it was an insurmountable task. They asked us to return as they prepared a new room. We arrived back at the front desk an hour and fifteen minutes later, but the issue was still unresolved. It took another two to two and a half hours for us to finally be moved to a new room as again this is a daunting task. After moving, we discovered that the new room was not cooling off. We had to rush to dinner reservations and thought maybe we needed to give it some time since we had just arrived in the room. So, we reported this issue to guest services at 6 AM the next morning. We reported the issue to the front desk 3-4 additional times before we could get help but in the end the air never got fixed and we ended up staying an additional 2 nights in the heat.
Stayed 4 nights in Feb 2026

10/10 Excellent

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was very friendly & courteous. Clean rooms, and lots of activities but they did end pretty early which may be because they’re still short staffed.
Stayed 4 nights in Feb 2026

4/10 Poor

Darryl Wayne

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Upon check in we were informed that our room wasn’t available for one night and we’d be moved the next day. They gave us a Lobster Dinner for that. We went the next day and asked what time we would be moved and the front desk told us late afternoon and a bell man would be by to get our things. The weather was horrible that day, so we hung out in our room until 5:15 and went to the front desk before dinner to ask when we were going to be moved. The lady said, I’m going to get the manager. The manager then informed us that we were actually not going to get our room. I was already upset due to the fact that our luggage didn’t make it to Jamaica and the room we were so excited to get was now not going to happen. The resort knew that they weren’t going to give us our room. No email from them before we arrived stating any of this. They thought they were going to smooth it over with a Lobster dinner. Only then, when I was visibly upset, did the manager offer a 25 minute massage. I told her, how bout you start with refunding us our money that we paid extra for the upgrade. WE had to demand it! When we went the next night for our complimentary Lobster Dinner, our waitress asked us, which one of you wants the Lobster? Excuse me? Only one of us gets the Lobster Dinner? I guess we’ll split it. There’s more, but I don’t have the room to type it all.
Our room flooded terribly and they only helped us once and left us with the mess the entire evening, even asking for help several times
Stayed 6 nights in Jan 2026

6/10 Okay

Tania

Stayed 5 nights in Jan 2026

6/10 Okay

Jerita

Liked: Cleanliness
Disliked: Amenities
My first day of checking in they gave me a room that the TV fan or AC. He wasn't working. I called and went down. They gave us another room.They actually upgraded their room to a studio but the TV in there didn't work. We had mold growing out the closet. The weather wasn't the best. I think that resort needs to have activities so when people come to the resort, they could have things to do if they can't sit out in the beach. we had to go off the resort to enjoy the vacation to do things because it wasn't nothing to do at the resort but to sit on the beach and drink. so we couldn't do that because it was windy and rainy a couple of days so we just sit in the room. I won't be coming back there until they get some type of activity for adults to do to enjoy yourself on the resort and not have to go off the resort, but the staff was wonderful. They did the best. I really enjoyed them.
Stayed 5 nights in Jan 2026

2/10 Terrible

David

The staff was nice. But the stay was horrible. We didn't stay our second night due to a guest ODing in front of us or something and it really freaked me out and the rooms smelled like sewer. The food was not good.
Stayed 1 night in Jan 2026

6/10 Okay

Latasha

Travelled with family
Disliked: Property conditions & facilities
This was my fourth time at this same resort and it was a lot different. I don’t like that you can never make reservations at the restaurant and then when you do make one you have to wait almost a hour for food, then the room when was in looked real old and the ceiling was leaking.
Stayed 3 nights in Jan 2026

6/10 Okay

Dilip

Travelled with family
Liked: Cleanliness, property conditions & facilities
The food variety was limited compared to other Grand Palladium location. The beach was small. The room size and condition was good. The cleaning crew were great. The resort lacked evening entertainment events. There were minor maintenance issues in the room.
Stayed 5 nights in Jan 2026

4/10 Poor

Robert

Travelled with group
Liked: Cleanliness
First of all… part of the problem was on me. I inadvertently checked “one traveler” when I made my reservation when my wife would be traveling with me. Ok, I guess I expected that might cost me something but initially they asked me to pay more than 100% of the room charge to add her onto the reservation. Really? I complained and they took 20% off the initial ask. This was for one night on the property, knowing it was going to be chilly and windy. So almost $500 for a bed, a dinner and a minimal breakfast for her. They wouldn’t budge on this and a really had no choice. Once on the property we were hungry. The only option was the “sports bar” which had an essentially empty buffet/hot bar. We finally made it to dinner…server was nice but food was really pretty BAD!! In the room, the main lights had to be on for the bathroom lights to work. Restful, right?? Breakfast buffet not much better. Nice servers but lousy food. The fruit? Barely edible. When I tried to complain about the charge for my wife on checkout, all the clerk could tell me was that I had an outstanding $4.00 charge for room tax. This is a beautiful property with potential and nice staff, and I get that there was a major storm here a few months ago, but your hard earned $ would be better spent elsewhere.
Stayed 1 night in Jan 2026

4/10 Poor

lovejot

Stayed 3 nights in Jan 2026

10/10 Excellent

Jala, Eastpointe

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay. No complaints here. I wish I was able to eat at more of the restaurants and take advantage of the activities but that is all.
Stayed 3 nights in Jan 2026

10/10 Excellent

Atiya

Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Stayed 4 nights in Jan 2026

10/10 Excellent

Adrienne

Stayed 4 nights in Jan 2026

4/10 Poor

Stacey

Travelled with family
Liked: Cleanliness
The staff is very friendly and kind, the beach - beautiful. The place seemed unorganized. Long wait to check in and no map was shown of the property or any info regarding our stay- just download the app. The Expedia rep did guide us thankfully. No one new where the fitness classes were, mini bar was not stocked on arrival or restocked unless requested (three times before it was). The second day housekeeping took all our used wash cloths and any form of towels and didn't replace them so when we got back from our day we had to call and wait 30 minutes before receiving fresh ones delivered by a kind person happy to help! Both dinners we waited over 45 minutes after ordering for our food and the time in between courses was loooong too! No cups by the coffee machine, no cups by the juice. The beach - beautiful. The staff friendly.
Stayed 4 nights in Jan 2026

10/10 Excellent

Khikmat

Stayed 6 nights in Jan 2026

8/10 Good

Victor Manuel tamayo

Stayed 6 nights in Jan 2026

10/10 Excellent

Hester, Austin

Stayed 4 nights in Dec 2025