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Novotel Monterrey Valle

4.0 star property
Family-friendly 4-star hotel near Metropolitan Center

Choose dates to view prices

Photo gallery for Novotel Monterrey Valle

Bar (on property)
Porch
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Laundry
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Ave Lazaro Cardenas 3000, Esq Dr Alt. Col. Valle Oriente, San Pedro Garza García, NL, 66269
  • Fashion Drive
    ‪9 min walk‬
  • Auditorium Pabellón M
    ‪4 min drive‬
  • Macroplaza
    ‪5 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room, 2 Double Beds

  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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Exterior

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About the area

San Pedro Garza García

Valle Oriente stay.Within a 10-minute walk of this Valle Oriente hotel, you'll find Metropolitan Center and Showcenter Complex. Also, Fashion Drive is within half a mile (1 km) and Auditorium Pabellón M is within 3 miles (5 km).

What's nearby

  • Fashion Drive - 9 min walk - 0.8 km
  • Auditorium Pabellón M - 4 min drive - 4.2 km
  • Macroplaza - 5 min drive - 5.3 km
  • Monterrey Institute of Technology - 6 min drive - 5.3 km
  • Fundidora Park - 6 min drive - 6.9 km

Getting around

  • Edison Station - 6 min drive
  • General Mariano Escobedo Intl. Airport (MTY) - 44 min drive

Restaurants

  • ‪La Torrada - ‬6 min walk
  • ‪Restaurante 365 Novotel - ‬1 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Fidencio - ‬6 min walk
  • ‪Olive Garden - Monterrey Valle Oriente - ‬6 min walk

About this property

Novotel Monterrey Valle

Family-friendly 4-star hotel near Metropolitan Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There are 8 meeting rooms available. A terrace, an arcade/game room, and multilingual staff are also featured at the family-friendly Novotel Monterrey Valle. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco San Pedro Garza García hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 14 levels
  • Meeting rooms
  • 360 sq m of conference space
  • Built in 2002
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Monterrey Valle offers 238 air-conditioned accommodations with laptop-compatible safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This San Pedro Garza García hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Exterior

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CA $97 total
includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MXN 100 per stay)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 335 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to January 15:
  • Swimming pool
The property will be renovating from September 1 2024 to August 1 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: MXN 500.00 per pet, per night, plus a deposit of MXN 500 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 335 per person
  • Covered self parking fee: MXN 100.00 per stay
  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 500.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monterrey Novotel
Novotel Monterrey
Novotel Monterrey Valle
Novotel Monterrey Valle Garza Garcia
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle Hotel Garza Garcia
Novotel Valle
Novotel Valle Monterrey
Novotel Hotel Monterrey Valle
Novotel Monterrey Valle Hotel San Pedro Garza Garcia
Novotel Nuevo Leon
Nuevo León Novotel
Novotel Monterrey Valle San Pedro Garza Garcia
Novotel Monterrey Valle Pedro
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle San Pedro Garza García
Novotel Monterrey Valle Hotel San Pedro Garza García

Novotel Monterrey Valle Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 439 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 155 out of 1002 reviews
Rating 4 - Poor. 98 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Alejandro

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

I will not come back to this hotel.

This is an old property under renovation. The rooms were small and the bathrooms were extremely outdated. The breakfast was very limited and food options were not impressive at all. The staff was friendly though. My biggest disappointment was not clarifying the room was for 2 adults and they charged me extra. Not cool.
Stayed 3 nights in Mar 2025

4/10 Poor

lizeth, Houston

First I got a room with a tub so high I can’t get o. It, the shower head was down the middle of the wall so either I need to get a step or chair to help me get in shower and if I did O will need to shower kneel on the tub. I asked for room change and it was quick 10 min tops, the room they gave me didn’t have a plug to charge the cel, the ight stand was the size of a bible book, I have some snack one night watching TV and the candy wrapped was in one of the tinny night stand not even move it , when I try to put my clothes in one of the drawers got stuck and cans pushed back, try the second drawer one of my shirts got rip from a nail inside the drawer I looked and was. Piece of wood and nail chipped inside, I got breakfast two times and I have to get up and look for the coffe pot to refill my cup when I was living and signify my ticket the waiter asked me if I wanted to add a tip I told him why is buffet I got up and served my self no one checked on my even I have to get up and refill my coffe three times and was like 5 waiters standing just there talking , NOPE I WONT RECOMMEND THIS HOTEL they advise me before it was under construction but that one thing so different from having courtesy to the client
Stayed 4 nights in Mar 2025

2/10 Terrible

Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don’t show pictures of the remodeled rooms if my bathroom has 80’s rules
Stayed 2 nights in Mar 2025

10/10 Excellent

eduardo

Stayed 1 night in Feb 2025

8/10 Good

Armando

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By the price the hotel is in excellent location
Stayed 1 night in Mar 2025

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Carolina, Roseville

Business traveller
Disliked: Property conditions & facilities
The room ac wasn’t working properly, the room was to hot and i couldn’t sleep well because of the heat.
Stayed 1 night in Mar 2025

10/10 Excellent

eduardo

Stayed 1 night in Mar 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jose Antonio Olivares

Stayed 3 nights in Feb 2025

10/10 Excellent

osvaldo

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JAVIER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

PERLA

Liked: Cleanliness, staff & service
Noise by construction
Stayed 1 night in Feb 2025

8/10 Good

Meihua, Smyrna

Liked: Cleanliness
WiFi coverage is bad
Stayed 4 nights in Feb 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

JOSE, Santiago

Stayed 1 night in Nov 2024

8/10 Good

eleoveres

Liked: Cleanliness, staff & service
Great place to stay, older but nice
Stayed 5 nights in Dec 2024

2/10 Terrible

Baruch

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is so old filthy
Stayed 2 nights in Nov 2024

10/10 Excellent

Leila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Brittany

Disliked: Property conditions & facilities
Horrible
Stayed 2 nights in Nov 2024

4/10 Poor

SERVIACERO, LEON

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

ROSA

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Stayed 6 nights in Sep 2024

10/10 Excellent

Elisa

Liked: Cleanliness
Stayed 1 night in Oct 2024