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Quinta Real Monterrey

5.0 star property
Family-friendly 5-star hotel near Galerias Monterrey

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Photo gallery for Quinta Real Monterrey

Bar (on property)
Bar (on property)
Bar (on property)
Lobby sitting area
Couples treatment rooms

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Breakfast available

Explore the area

View in a map
Av. Diego Rivera No. 500, Col. Fracc. Valle Oriente, San Pedro Garza García, NL, 66260
  • Fashion Drive
    ‪2 min walk‬
  • Plaza Fiesta San Agustin
    ‪3 min walk‬
  • Macroplaza
    ‪5 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪31 min drive‬

Room options

View all photos for Master Suite King

Master Suite King

Master Suite King

8.0 out of 10
Very good
(12 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Gran Clase Torre Ejecutiva Dos Camas

Gran Clase Torre Ejecutiva Dos Camas

Gran Clase Torre Ejecutiva Dos Camas

  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Governor Suite King

Governor Suite King

Governor Suite King

  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Two Beds

Master Suite Two Beds

Master Suite Two Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Gran Clase Two Beds

Gran Clase Two Beds

Gran Clase Two Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 57 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Gran Clase Torre Ejecutiva King

Gran Clase Torre Ejecutiva King

Gran Clase Torre Ejecutiva King

8.0 out of 10
Very good
(2 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Gran Clase King

Gran Clase King

Gran Clase King

  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

San Pedro Garza García

In San Pedro Garza García .With a stay at this San Pedro Garza García hotel, you'll be steps from Showcenter Complex and Metropolitan Center. Fashion Drive and Plaza Fiesta San Agustin are also within half a mile (1 km).

What's nearby

  • Fashion Drive - 2 min walk - 0.2 km
  • Plaza Fiesta San Agustin - 3 min walk - 0.3 km
  • Galerias Valle Oriente - 2 min drive - 2.3 km
  • Galerias Monterrey - 5 min drive - 5.0 km
  • Macroplaza - 5 min drive - 5.0 km

Getting around

  • Fundadores Station - 5 min drive
  • General Mariano Escobedo Intl. Airport (MTY) - 40 min drive

Restaurants

  • ‪El Canto Main Entrance - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mochomos -Monterrey - ‬3 min walk
  • ‪La Corriente - ‬4 min walk
  • ‪Frida Chilaquiles - ‬2 min walk

About this property

Quinta Real Monterrey

Family-friendly 5-star hotel near Galerias Monterrey
Quinta Real Monterrey offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a business center and meeting rooms. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Quinta Real Monterrey. An airport shuttle (available on request) and an area shuttle are available for a fee. Free self parking is available.

This 5-star San Pedro Garza García hotel is smoke free.

  • 165 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue
Quinta Real Monterrey offers 165 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include massages. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

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Camino Real Fashion Drive Monterrey

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  • Free WiFi
  • Restaurant
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CA $243 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (MXN 141 per stay)

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to noon for a fee: MXN 387 for adults and MXN 176 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Pay movies
  • TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Quinta Real Monterrey

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 387 for adults and MXN 176 for children
  • Fee for wireless internet in public areas: MXN 141.00 per stay (rates may vary)
  • Airport shuttle fee: MXN 450 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 450 (one-way), (from 1 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Quinta Real
Hotel Quinta Real Monterrey
Hotel Quinta Real Monterrey Garza Garcia
Monterrey Quinta Real
Quinta Real Hotel Monterrey
Quinta Real Monterrey
Quinta Real Monterrey Garza Garcia
Quinta Real Monterrey Hotel
Quinta Real Monterrey Hotel San Pedro Garza Garcia
Quinta Real Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon
Quinta Real Monterrey Hotel Garza Garcia
Monterrey Quinta Real Hotel
Quinta Real Monterrey San Pedro Garza Garcia

Quinta Real Monterrey Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 633 out of 1000 reviews
Rating 8 - Good. 156 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jorge

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel está muy descuidado, había poco staff y tardaron más de 12 horas en atender una petición, era un muy buen hotel pero ya pasó su tiempo. Costo beneficio terrible
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly 5 star level hotel. Great architecture and a colonial gem in the main Monterrey shopping area with a slew of restaurant options. Approx. 15 minutes to Chipinque National Park for ridiculously good hiking.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Stayed 1 night in Apr 2025

10/10 Excellent

Jorge, Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property throughout. First class choice every time.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alejandro Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, solo que el check in era a las 3 pm y me lo hicieron a las 5 pm y al momento de pedir prorroga para salir un poco mas tarde, me dejaron salir solo 1 hora mas tarde
Stayed 1 night in Apr 2025

6/10 Okay

Eleuterio, Spring

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
AC didnt work, had to change room at 11:45 PM
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Stayed 3 nights in Apr 2025

4/10 Poor

ibeth magdalena

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Gran decepcion

La hab 418 y 411 no sirve el aire acondicionado, hablamos a recepción y mandaron al técnico, en la hab 418 el refri esta roto y no sirve, las condiciones del lo by y restaurante son excelentes, pero la vdd por lo que pagamos por las dos habitaciones por 3 noches se codo corto en mis expectativas, no me quedaría de nuevo en este lugar.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Laura, South Padre Island

Stayed 1 night in Mar 2025

8/10 Good

Gloria, Laredo

Liked: Cleanliness, staff & service, amenities
El agua se quedaba estancada en el lavabo y en la regadera.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Stayed 1 night in Mar 2025

10/10 Excellent

Francisco J, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Stayed 1 night in Mar 2025

6/10 Okay

MARIA DEL PILAR

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The swimming pool and common areas were a bit careless. The prices for breakfast at the hotel were higher than at the surrounded restaurants. The room and bedroom was very comfortable. The supplies (water, soap, shampoo and body lotion) at bedroom weren't replaced every day.
Stayed 3 nights in Mar 2025

2/10 Terrible

Juan, Houston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at several Quinta Real locations and always had fantastic experiences, which made this visit to Quinta Real Monterrey all the more disappointing. This property is not living up to the brand’s reputation. The room I stayed in was outdated and felt worn out. The windows were dirty, and the shower had visible mildew—things you don’t expect from a hotel in this price range. It was clear the property hasn’t been properly maintained. The bar was another letdown. Service was incredibly slow, the hours were inconsistent, and I often had to get up and find someone just to order a drink. The entire experience made it feel like a budget resort, not a supposed luxury hotel. Quinta Real Monterrey has so much potential, but it desperately needs serious renovations and better management. Until they invest in bringing it back up to standard, I’ll be staying elsewhere.
Stayed 1 night in Mar 2025

2/10 Terrible

Juan, Houston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve always been a fan of Quinta Real properties—beautiful hotels with great service and attention to detail. Unfortunately, Quinta Real Monterrey was a huge disappointment and nowhere near the standard I’ve come to expect from this brand. The rooms are extremely dated, with dirty windows that clearly haven’t been cleaned in a long time. The shower had mildew, and overall, the place just felt neglected. For a hotel with this history and reputation, it was really surprising to see how far it’s gone downhill. Service at the bar was just as bad—slow, inconsistent hours, and I had to flag people down just to get a drink. It felt more like a cheap resort than a luxury property. It’s a shame because this place could be great again, but it needs a major facelift and a renewed focus on service. Until then, there are much better options in Monterrey for the price. I won’t be coming back anytime soon.
Stayed 2 nights in Mar 2025

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Felipe

Stayed 1 night in Mar 2025

10/10 Excellent

ALEJANDRO

Stayed 4 nights in Feb 2025

10/10 Excellent

Brian

Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge

Stayed 2 nights in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service all around, the bar is great as are the restaurant and rooms.
Stayed 1 night in Feb 2025