I rarely leave negative reviews, but my recent stay at this hotel was far below expectations. From check-in to check-out, the experience was frustrating and unprofessional. The room was not properly cleaned, with visible dust and stains, and the overall maintenance seemed neglected. Basic amenities were either missing or not functioning correctly, and attempts to contact the front desk for assistance were met with long delays and unhelpful responses.
While I understand that occasional issues can arise, the lack of attention to guest comfort and service quality was unacceptable for a property of this standard. I hope management takes this feedback seriously and makes the necessary improvements in cleanliness, customer service, and facility upkeep. Until then, I would not recommend this hotel to other travelers.