Book Cheap Hotels in Muroran

"This hotel truly felt like a five-star home. From the moment I arrived, the service was impeccable. Although the parking entrance is a bit tricky to find, the staff at the main entrance were incredibly helpful, guiding me to the designated lot and immediately assisting with my luggage. The check-in process was seamless and efficient. The Onsen Experience: Located in a renowned hot spring area, this hotel’s onsen facilities are second to none. They cater to everyone’s needs, including lower-temperature baths for those with high blood pressure, and both indoor and outdoor options. I was particularly impressed by the impeccable cleanliness—I didn’t see a single stray hair on the floor as staff were constantly cleaning. They also provide high-quality, complimentary toiletries and skincare products that were so good I ended up buying some at the hotel shop. Room & Comfort: I stayed in a Western-style room which was spotless and well-organized. The view of the snow-capped mountains from the window was breathtaking. It was a very restful stay, and I loved the convenience of being able to walk around the hotel comfortably in the provided yukata. Dining & Location: The breakfast buffet was incredible, with an extensive variety of exquisite dishes—there were so many options I couldn't even try them all! The location is also perfect, just a short walk to the famous Jigokudani (Hell Valley) and the local shopping street."

"All good"

"Had the best stay! Will be back!"

"Super view! "

"Do not get me wrong, the staff was super nice and friendly. Only concern was as follows. I arrived just after 2pm and check in is at 3pm, which is fine as I waited in the lobby, my fault I was early. I was the only person there and tried to check in and was asked to wait till 3pm. I waited and other people showed up also getting ready to check in and everyone sat in the lobby. The receptionist called 2 gentlemen to the desk to fill out paperwork and then called two separate parties to complete paperwork, well the check in paper. No one called me to complete this at all, but Receptionist see me sitting there and I was first one in the lobby. At 14:50 the receptionist walked to all the guests and gave them their room key to go up to their rooms. I was a bit amazed by this as I was the first one there and then I walked up to reception and the reception only then gave me the same paperwork she gave the other guest where they asked your details. Not sure why everyone else was helped before me and then even the fact that the receptionist walked around to hand them their keys, while I’m just sitting there. Was not sure if it was because they could all speak Japanese or if its because I’m a foreigner, but I should have been helped first surely. "

"Reception helpful, nice, enthusiasm "